I'm giving it 1 star for this reason only. Booked an ADA room in September for 3 days over Christmas. After inspection of my room, found out ADA rooms were not available for 2 nights or so. I was told by front desk that they can not make people leave that are already in those type of rooms, even if they extend their stay and knowing that they have rooms reserved. I suggested another room at a sister property, seemed like a hassle. I also asked if the hotel has extra bath/shower chairs so I can attempt to use. I was offered one, but was small due the chair back and myself being a larger person. I was also offered $75 food credit at hotel restaurants only, being over Christmas period, all restaurants had special over priced dinners, including the buffet. Needless to say, I was not a happy camper. The hotel was nice as well as the property. This casino is more for the locals as it is way out in North LV. Taxi ride is about $35 plus tip and fee if you use a credit card. There is a city bus that stops in front of the hotel and takes you to Fremont Street. Overall, nice hotel, not a great location. To this day, no response from Hotel Management.
- Also Known As:
- Santa Fe Station Las Vegas
- Santa Fe Hotel Las Vegas
- Hotel Santa Fe Station
- Official Description (provided by the hotel):
- Southwestern-style Hotel situated 10 miles from downtown Las Vegas & 15 miles from The Strip. ... more less
- Reservation Options:
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