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“I wish it was better...” 3 of 5 stars
Review of ARIA Resort & Casino

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ARIA Resort & Casino
5.0 of 5 Hotel   |   3730 Las Vegas Boulevard South, Las Vegas, NV 89109   |  
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Ranked #16 of 271 hotels in Las Vegas
GreenLeadersPlatinum level
Brasil
Top Contributor
76 reviews 76 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
36 helpful votes 36 helpful votes
“I wish it was better...”
3 of 5 stars Reviewed September 2, 2013

I have been five times in Vegas, and by the last time stayed at the Aria... what a deception!
The Bellagio and the Wyn are much better!
I) Bedroom: Well furniture, clean and good sized. However, the mattress and pillows were terrible;
II) Bathroom: Good size and clean, but poor products;
III) Staff: Terrible!!! 45 minutes for checking in, never second service by evening and never clean towels;
IV) Overall: Good location, but Bellagio is much better. I would not go back.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ARIAResort, Manager at ARIA Resort & Casino, responded to this review, September 3, 2013
Hello,

Thank you for taking the time to write a review of your recent stay at ARIA. We are very sorry that we did not meet all of your expectations. We work very hard to provide an outstanding experience to all of our guests, and your feedback is a very important part of this process.

Regards,

Derek
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dublin South
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2013

Absolutely loved this Resort and would recommend it to anyone. Our room was amazing with an excellent view of the Las Vegas strip. The facilities were top notch, couldn't have asked for a nicer outdoor pool area with great service for food and drinks. The Casino wasn't the most exciting one but had all you would want and the staff were all very friendly and helpful.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ARIAResort, Manager at ARIA Resort & Casino, responded to this review, September 3, 2013
Hello,

Thank you for taking the time to write a review. We are very happy you enjoyed your stay at ARIA & appreciate the kind words. Our staff works hard to provide a memorable experience to all of our guests, and we are happy you were able to enjoy this first-hand. It is also great to hear you were able to have a enjoyable time at our pools! Thank you again & we look forward to your return.

Warm Regards,

Derek
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 2, 2013

Business trip for Inga Illzey Medical conference, but had a great time as well! Hotel was exceptionally clean and the bed was to die for! Would defiantly stay again. Next time will come for fun and bring my husband.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ARIAResort, Manager at ARIA Resort & Casino, responded to this review, September 3, 2013
Hello Kimberly,

Thank you very much for your review! It is great to hear that you enjoyed your stay, especially sleeping on our custom Sealy mattresses. We had them specially tailored for our hotel! Thank you again for your feedback & we certainly look forward to your return.

Regards,

Derek
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed September 2, 2013

I have not had a bad experience in the 3 times I have stayed here. I'm not sure why there are so many bad reviews. I find the rooms very nice and the bed is to die for! Ask for a room fairly close to the elevator and you will not have the long walk some have talked about.

The new restaurant Javier's on the casino level was great. I love the décor and the food was so good. Great margaritas too. We also ate at American Fish. The Lobster Pot Pie is unbelievable. It is $85 but well worth it. Aria Café is great for breakfast, but there can be a line if you hit it at the wrong time. Try to go early to mid-morning.

The casino is laid out well and has a great selection of slots. There is something for everyone. The free drinks they serve you when you are gambling are not your usual low caliber drinks you get in most casinos. They are really good and they do not short you on alcohol. There is also no smokey smell in the casino which is wonderful! It was Labor day weekend, but it never seemed too crowded.

Make sure you use your M Life card while gambling. You will accumulate Express comps. I had enough to pay for most of our meals.

Use the tram to go to Bellagio and then it is really easy to walk across to Paris and Planet Hollywood. Aria's location is great.

Room Tip: City View does not necessarily mean a strip view. Be specific if that is what you want.
See more room tips
  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ARIAResort, Manager at ARIA Resort & Casino, responded to this review, September 3, 2013
Hello Cathy,

Thank you for taking the time to write a review of your recent stay at ARIA. We are happy you had a memorable experience & were able to explore much of our property. Javier’s & American Fish are quite unique restaurants and it’s great to hear that you enjoyed both of them! Thank you again for the kind words, and we look forward to your return.

Warm Regards,

Derek
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
1 review
5 of 5 stars Reviewed September 2, 2013

As a non smoker we found the air quality to be excellent in this hotel. The rooms have a wonderful view and are very nice. The shower and bath area is wonderful. There is a lot of choice of restaurants. They have a very nice spa and pool area.



  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 2, 2013

The line to check in was long and it seemed like the staff was very slow. They had at least 5 workers checking people in so I don't know what took so long. Aside from that, everything else was great. When you walk into the room it senses your presence and automatically turns on the lights and opens the blinds...pretty cool. The room itself was immaculate and very modern. There was a touchscreen device (like an ipad) to control all the room's features. The gym was also one of the best hotel gyms I've ever seen. We will definitely stay here again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 2, 2013

Great hotel, i went with my friends and have lots of fun. you have 5 stars restaurants, a top of the line buffet and a creat late night cafeteria, the slots are preaty awesome and great people in the tables. the service is great, and the rooms are incredible, you have like an ipad where you can control, tv, temp, lights, evrything pretty much. You have the Crystals mall a few steps away. you can never go wrong staying at Aria

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about ARIA Resort & Casino

Address: 3730 Las Vegas Boulevard South, Las Vegas, NV 89109
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Las Vegas
#8 Business Hotel in Las Vegas
#9 Family Hotel in Las Vegas
#9 Casino Hotel in Las Vegas
#12 Spa Hotel in Las Vegas
#12 Romantic Hotel in Las Vegas
#12 Luxury Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ARIA Resort & Casino 5*
Official Description (provided by the hotel):
ARIA Resort & Casino is a AAA Five Diamond Award winning resort which offers you the best in accommodations, gaming, dining and entertainment. Check out the newest place to see and be seen on the Las Vegas Strip. ... more   less 
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Also Known As:
Aria Resort And Casino

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