While serviceable and clean, this Residence Inn is in desperate need of renovations in the rooms. The lobby area has been redone in the past few years but the rooms have mostly original hard goods - whitewashed oak cabinets with doors that don't close fully, lots of almond tile and cheap counters, with only flat screen TVs as evidence that any updating has ever been done.
While the look is dated and boring, the service is also in need of a makeover. There's a "manager's reception" on Mondays, Tuesdays and off Wednesdays that serves a bland rotation of burgers, hot dogs (honestly) and tacos, with an equally bland, humorless person standing in the serving well pouring beer and wine with a tip jar oh-so-conveniently spread out in front of her. In the 45 days I stayed, I was greeted by name zero times and greeted generically by the front desk about three times. When I checked out, the service maintained its 100% indifference, not even knowing or caring if I had need for more nights at the place.
There was a time when Marriott prided itself on its core hospitality values. These days, there are no differentiating features and no compelling reasons to select this hotel over others. For about the same price, you can get a better Marriott experience at the SpringHill Suites across from the convention center. For half the price, you can get greeted almost daily by the staff at the Candlewood Suites across the street, and stay in a room that was renovated only a few months ago.
- Official Description (provided by the hotel):
- All suite hotel with residential type accommodations; located two miles from LAS airport, one mile east of the Strip. ... more less
- Reservation Options:
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- Also Known As:
- Residence Inn Las Vegas Hughes Hotel Las Vegas
- Las Vegas Residence Inn