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“Apartment layout, great value!” 4 of 5 stars
Review of Polo Towers Suites

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Polo Towers Suites
3.0 of 5 Hotel   |   3745 Las Vegas Boulevard South, Las Vegas, NV 89109 (Formerly Polo Towers Villas)   |  
Hotel amenities
Ranked #68 of 269 Hotels in Las Vegas
Certificate of Excellence 2014
Miami, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Apartment layout, great value!”
4 of 5 stars Reviewed 3 days ago NEW

Spent 5 nights at The Polo Towers Suites, what a great time! Room was spacious with separate living room area, enclosed bedroom, full kitchen. Everything was clean and semi-modern, didn't look dated at all. Not on the strip, please note. You will have to walk approximately a block to get to the strip, however, once there, you are centrally located! There is a great little convenience store inside hotel with almost everything you can think of, including liquor and beer. Small balcony in the room! Would definitely stay here again. There is a daily resort fee of approx. $25...

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,212 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (338)
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Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is on the good side of the strip which is a plus. Although you have to walk down an alley to get to it so its not directly on the strip. The rooms are good, nice and clean. When we booked we were told we would have three queen beds, but on arrival we ended up with one queen bed and two pull out sofa beds.
The one thing I really noticed was how loud the cleaners were while making their rounds. For a good hour every morning they deadset yelled back and forth in the corridors and woke us all up.
Overall we had an alright stay. Next time I'll probably try out somewhere else.

  • Stayed April 2015, traveled with friends
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed in a 2 bedroom suite on the 15th floor. The room was clean and everything worked properly. All three (including the couch) beds were comfortable and the view was great. The roof top pool was smaller than most vegas pools but it was sufficient! Kitchen was fully equipped and the service was good.

  • Stayed April 2015, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Turkey
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It is one of the best hotel with kids. No smoke smell just in the strip and close o everything....
Only problem is slow escalators and busy parking area. On the other hand it is delightful stay in Vegas

Room Tip: High floor and full kitchen will be delightful
See more room tips
  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I'm very disappointed with this place. They can have a good location on the strip but they have a very dishonest people working for them, I checkout on Thursday 04/23/2015 at 2pm and I realized 4 hours later that I left a bag with $200.00 souvenirs gift I bought for my family inside the entrance closet of my room, and when I called to tell them about my bag they told me housekeeping didn't turn anything to lost and found.

I cant believe that the person that clean the room wasn't honest to return something a guest left behind. This says a lot about this place. Security Supervisor Jason says that they have a video when they see me bringing the bag to the room but don't have a video when someone takes the bag out. All they say is that no ones sees the bag coming out of the room and that I should contact risk management.

Think before staying in this place because if your lose something you wont get it back!!!

This Place needs to train their employees to offer a better customer service and to be honest to return belongings from guests.

  • Stayed April 2015, traveled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diamond R, Manager at Polo Towers Suites, responded to this review, 2 days ago
We are happy to hear you enjoyed our resort’s convenient location. This being said, we regret to hear of your dissatisfaction with your recent stay. It is certainly never our intention to provide any guest with an unsatisfactory experience, and we sincerely apologize for any frustrations this may have caused you. Furthermore, we are glad we were able to amend these concerns for the shortcomings experienced. Rest assured this is uncommon of our resort, and we hope that you will visit us again for a much more enjoyable stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Paul, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Polo Suites has the prefect location for the strip. We bought a bus pass but because the location was so close we chose to walk. We stayed in a studio efficiency which was really small. When the murphy bed was down the room had limited walking space. I did peak in to the one bedrooms and they look great with plenty of space. Roof top pool was closed for the first two days of our visit but it did have great views of Vegas. We were willing to pau for a late check out but it was not available and we checked out right at 10:00 a.m..
Would be happy to stay there again but only in a one bedroom unit.

Room Tip: Make sure you request a one bedroom verses a studio.
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  • Stayed April 2015, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalamazoo, Michigan
Contributor
19 reviews 19 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

walking distance to the strip. good value, small pool it's now a time share. good business room to confirm flights. 200 characters? sometimes less is more best part of this vaule is price and location clean safe location location

Room Tip: upgrade to a suite
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  • Stayed November 2014, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Polo Towers Suites

Address: 3745 Las Vegas Boulevard South, Las Vegas, NV 89109 (Formerly Polo Towers Villas)
Location: United States > Nevada > Las Vegas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#54 Family Hotel in Las Vegas
#66 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Polo Towers Suites 3*
Number of rooms: 829
Official Description (provided by the hotel):
The best way to experience Las Vegas is to stay in the heart of the action. There is only one boulevard where you can find non-stop action and excitement here, and that's the world famous Las Vegas Strip. There is only one resort where you can find classic elegance and casual comfort during a stay in Las Vegas, and that's at Polo Towers Suites. Las Vegas is a destination spot for travelers from around the world who come to experience the sights, sounds, casino action, top notch shows, superior shopping, dining, golfing and even family fun-filled adventures. You, too, can plan a trip that will be as remarkable as it is memorable. A Peek at Polo Towers Suites Located in the heart of the Las Vegas Strip, Polo Towers Suites promises and delivers the best accommodations. You will enjoy the lavish resort-style amenities within your room and on the exterior as well. From the pool to the fitness center, you will find ways to stay active, or simply unwind. Get the best service from the staff and the most useful information about the area from our Concierge. You may even want to pamper yourself at the spa or with the personal massage services. You will have everything you need in your magnificent suite. Style, elegance and comfort await you and your family. The spacious rooms will be the perfect place for you to kick back after a day of shopping or evening of gambling. Alternatively, you may want to simply take in the spectacular evening views of the lights of Las Vegas from your secluded balcony or terrace. Not to mention, you will enjoy easy access to world-class casinos, shopping, entertainment and attractions. Hitting the Town Las Vegas Style Enjoy the luxury of coming and going as you please, to one of the world's best action packed, scenic cities. There is never a shortage of things to see and do, and you will be right in the middle of it all. Take comfort in knowing you can spend the day shopping and return your purchases to your room, with ease, before heading out for the evening. You can enjoy dining at the best restaurants, gambling at the most famous casinos or taking in shows from some of the most famous names in the business. Our Concierge will help you arrange whatever you want, whether it is a night on the town or a family outing. With Polo Towers Suites, you won't be taking a gamble when it comes to finding the best resort to plan your trip around. ... more   less 
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Also Known As:
Polo Towers Villas Hotel Las Vegas
Polo Hotel Las Vegas
Polo Towers Las Vegas
Polo Towers Vegas
Polo Club Las Vegas
Polo Las Vegas

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