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“The room was really set up well and the mattress was incredible!! Where can I get that mattress for my home?” 5 of 5 stars
Review of New York - New York Hotel and Casino

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New York - New York Hotel and Casino
4.0 of 5 Resort   |   3790 Las Vegas Boulevard South, Las Vegas, NV 89109   |  
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Ranked #39 of 271 hotels in Las Vegas
GreenLeadersGold level
Phoenix, Arizona
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“The room was really set up well and the mattress was incredible!! Where can I get that mattress for my home?”
5 of 5 stars Reviewed December 29, 2012

It was located in an easy area to get to versus being in the center of the strip. I liked this room set up better than our last stay. The has the spa tub when you walk in instead of behind the wall behind the bed that was in the center of the room. The bed was so amazingly comfortable I never had a backache once!! I need this mattress at home, STAT!! The hotel is a bit smokier than I like or compared to Bellagio for the Venetian but all in all not the worst I have been in.
The Broadway Burger was really good! We had a turkey burger and mnie was in the pita which was sloppy and very delicious. Garlic fries were great, other meals we ate at other places.

Room Tip: If you get the room with the spa make sure its past the bathroom then a wall seperates your bedroom...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noreen S, Guest Relations Manager at New York - New York Hotel and Casino, responded to this review, December 31, 2012
We greatly appreciate your feedback and are thrilled to hear you enjoyed your stay! We also are happy to hear you enjoyed our comfortable beds. Our mattresses are Serta Prestige Pilowtops. We look forward to welcoming you back for another comfortable nights sleep in the future! If you should need any assistance or need phone numbers to contact Serta, please emaile me at guestservices@nyforme.com.

Best regards,

Noreen Stewart
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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8,100 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,519)
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South Yorkshire
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 29, 2012

We stayed here for 5 nights in December. No problems with checking in, the staff were very friendly and helpful. The room was on the 30th floor, we never had to wait long for a lift. The room was very clean and spacious and had 2 double beds. As part of our package deal we had the resort fees included. The housekeeping service was excellent. Being on the 30th floor gave us a fantastic view of the strip and the roller coaster which ran right in front of our room - the noise was not an issue whatsoever.

The casino is a good size, with plenty of gaming tables and machines. We had breakfast one morning in the hotel but preferred to go to nearby hotels for their buffets as the New York didn't have this option. The bars were entertaining to say the least! The hotel is in a good location on the strip and we walked all the way from one end of the strip to the other as we are keen walkers. The one thing we really felt uncomfortable with were the people along the strip constantly handing out cards for the 'escort services'.

We had a fantastic day out at the Grand Canyon and would thoroughly recommend going there even though it was a very long day.

Overall we had an amazing experience in Las Vegas and I would certainly recommend staying at the New York New York but I don't think it is a place that I would want to return to in the near future.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Altus, Oklahoma, USA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 29, 2012

Great hotel to stay at nice location ,helpful staff with things you need..only reason I gave 4 stars are the cleanliness of the outside of the hotel. Other than that awesome!!! Good gambling, bunch of different games to play

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noreen S, Guest Relations Manager at New York - New York Hotel and Casino, responded to this review, December 31, 2012
Thank you for choosing New York New York and taking the time to write this review on your stay! We are so excited to hear we made your Christmas presents to each other extra special and that you enjoyed your stay. We appreciate your loyalty and look forward to welcoming you back in the near future!

Regards,

Noreen Stewart
Guest Relations Manager
guestservices@nyforme.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Alberta, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 29, 2012

All the room was missing was a coffee maker, which, in Vegas is a necessity. Otherwise it was quiet for sleeping and close to the strip and all its activities. We got a fantastic deal by watching on line as the date got closer.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Island, Nebraska, USA
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 28, 2012

First time staying in this property. Enjoyed the feel of New York in the decor, shops and eateries in the hotel. Service was good and facilties/room were more than adequate worth the money. Would stay here on future trips to Vegas.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, California
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
Reviews in 10 cities Reviews in 10 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 28, 2012

Recently went to NYNY to celebrate my sisters bday with the resort. I used a 2 comp night I got thru Casino Marketing (M Life) for a Park Ave room(only paid for the resort fee per night). Went to the invited guest check-in line and Brandon I believe was his name offered me a Park Ave Strip view with a high floor (which i like to be on high floors), but I asked if I could instead get a Madison Ave room instead and he said no problem, but it wouldn't be high floor. Room was bigger than Park Ave which is great, had a view of the begging of the roller-coaster (the incline) but never heard if one bit.
Casino was fun and had great music at night (a lot better than the excalibur casino which had no music at all and felt boring). Like the Excalibur the NYNY has a arcade, but my little brother mentioned that the Fun Dungeon at the Excalibur is better than the NYNY Coney Island Emporium. So if you're traveling with kids this place is great because of the roller-coaster and the arcade. Rooms are great and the bathroom has a tub for y'all that like to take bubble baths. Will be staying here again in Feb for Superbowl weekend, to party it up with my friends.

Room Tip: Pay for strip view (but request a high floor), also pay for an upgrade into the Madison Ave rooms.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 28, 2012

The hotel itself is huge with many hotel rooms in the different landmarks of new york we stayed in the empire state building, the room was large with a 42" TV and massive bed, kept well by the maid with new bedding and towels and left us alone when the sign was on the door and free wifi in the room was good as well as free cable TV, even got the premier league one morning as it wasn't shown in bars

Their is a massive amount to do and see inside the hotel, different restaurants to eat in morning and evening, As well as plenty of places for just a snack or different bars and pubs to drink in the evening. Tried the stack of pancakes in the American restaurant but could not get anywhere near the last few, everywhere serves massive portions for the same sort of money as a meal in Britain

The hotel its self is towards the bottom of the strip close to the airport but apart from the odd helicopter flying over the hotel you could not hear much or the traffic from the strip.The roller coaster can be noisy but stops at 12am

We watched the Zumanity show in their theater which as a guest you get a nice discount as the amount of different shows can be expensive so any discount is welcome. Was a different experience showing the adult side of the cirque du soleil, little tip if you don't want to be involved in the show keep away from the couches and front rows, good show well thought out and entertaining.

Vegas its self lives up to the hype we weren't sure what we would think about it but blew us away with the amount to see and do was worth every penny and only wished we had longer and more money to see and do more

Not really aimed at families i don't think as its an adults paradise in Vegas

Was still hot in Novemeber 24 degrees or more and that was suppose to be a chilly week when we were there

Saving the pennies to go back can't wait

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noreen S, Guest Relations Manager at New York - New York Hotel and Casino, responded to this review, December 31, 2012
We can't wait for you to return either!! Thank you for the great review on your stay, we are thrilled to hear you had an amazing time at New York New York and enjoyed the restaurants adn shows. We look forward to welcoming you back soon! If you need any assistance or have any questions for your return stay, please contact me at guestservices@nyforme.com.

Best regards,

Noreen Stewart
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about New York - New York Hotel and Casino

Address: 3790 Las Vegas Boulevard South, Las Vegas, NV 89109
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Green Hotel in Las Vegas
#15 Casino Hotel in Las Vegas
#18 Spa Hotel in Las Vegas
#18 Luxury Hotel in Las Vegas
#23 Family Hotel in Las Vegas
#31 Romantic Hotel in Las Vegas
#45 Business Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:4 star — New York - New York Hotel and Casino 4*
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Also Known As:
New York - New York Hotel Las Vegas
New York Resort
New York Las Vegas
New York New York Las Vegas
Ny Casino
New York Hotel Las Vegas

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