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“Not great, certainly not grand.” 2 of 5 stars
Review of MGM Grand Hotel and Casino

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MGM Grand Hotel and Casino
4.0 of 5 Resort   |   3799 Las Vegas Boulevard South, Las Vegas, NV 89109   |  
Hotel website
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Hotel amenities
Special Offer
$75 Retail Gift Card
Ranked #43 of 272 Hotels in Las Vegas
GreenLeadersGold level
Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Not great, certainly not grand.”
2 of 5 stars Reviewed yesterday NEW

We stayed in the west wing on the 13th floor. The rooms here are extremely dark, so any light you can get is precious. Unfortunately one of the main lamps in our room didn't work. We asked three times for it to be fixed, but this never happened. Also, the only tap in the room wouldn't provide cold water, only hot. This didn't help us try to maintain hydration levels. And to finish, when we left they surprised us with a $13 charge for taxes, even though we already paid our resort fees and taxes when we checked in. When we checked out, we told the lady at the counter about our problems, but she shrugged us off. Not the sort of service I'd expect from such a well-known resort. Would never stay here again.

Stayed December 2014, traveled as a couple
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8,887 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,351)
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English first
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I give it 4.5 stars. The size of the room was unimaginable! Plenty of room for friends and pregames. The service was friendly and helpful. We saw Scott Disick on the elevator. Crazy huh? The pools are huge and warm. Overall, great place to stay for the price.

Room Tip: The rooms are huge! If you going with friend bring air mattresses no need to get a 2nd room.
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  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
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Brisbane, Australia
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
5 of 5 stars Reviewed 2 days ago NEW

When it comes to Las Vegas, hotels are the hotshot. MGM was one. The rooms were up to 4.5 star and the size of the hotel was just unimaginable! We watched Katy perry and the stage was magnificent. The casino though, smelt like smoke but it's a casino. Staff were friendly and I would come back if I had the chance

Stayed August 2014
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Seattle, Washington
1 review
5 of 5 stars Reviewed 2 days ago NEW

Love this place. It was my first hotel and stay here every trip. It's a great location and very lucky slot machines. Can't wait for my next trip this summer. The casino is huge so don't get lost. Wish me luck.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Los Angeles, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the moment you pull off of the 15 freeway and onto Tropicana Ave you're headed for greatness! The Grand sits right on the strip with the beauty of Las Vegas surrounding it! Even more spectacular was that the NRF was in town and MGM was overrun with fun loving Cowboys and Cowgirls! The party atmosphere was set and the room was a welcoming site! Two Queen Grande with a nice view, clean, roomy and the perfect resting place every night after a day full of fun! Even better was the comp from M-Life for all three nights! The weekend was full of comedy from Amy Shumer at the Chelsea to gambling and great drinks at MGM! Complimentary tickets into Hakkassen just stamp the weekend with AfroJack running the night! As I’ve stated before, Vegas is what you make it and there is something for every Adult out there! But MGM and its lovely decor and grand rooms help bring it all together!!! Go big! Go MGM! Do Vegas Grand!

Room Tip: Ask for the remodeled rooms. High floor.
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  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband went this past summer and really enjoyed staying at MGM Grand. The location wasn't in the middle of the strip but close enough. The pool were REALLY nice. We liked the casino located in the hotel. The rooms were clean and roomy. Paid extra for a Strip view, but wasn't much of a view due to the location.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Contributor
38 reviews 38 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our one week stay in Las Vegas was fabulous - due in large part to the environment at the Grand. Great price - great environment - perfect location with access to anything and everything in Vegas on the strip.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about MGM Grand Hotel and Casino

Address: 3799 Las Vegas Boulevard South, Las Vegas, NV 89109
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Green Hotel in Las Vegas
#18 Casino Hotel in Las Vegas
#21 Luxury Hotel in Las Vegas
#23 Spa Hotel in Las Vegas
#29 Family Hotel in Las Vegas
#30 Business Hotel in Las Vegas
#42 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:4 star — MGM Grand Hotel and Casino 4*
Number of rooms: 5034
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, MGM Domestic, Vegas.com, getaroom.com, BookIt.com, Cheap Tickets, Travelocity, Hotels.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your MGM Grand Hotel and Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mgm Grand Hotel Las Vegas
Mgm Hotel Las Vegas
Mgm Grand Hotel Casino
Mgm Las Vegas Hotel
Mgm Casino

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