It is a nice location and I choose this because It use to be a Hilton Hotel. Now, this hotel cleaning quality and Front desk service is Poor. I checked in my room. The pillows did not had pillow cases, the sheet had blood stains, the bathroom was so dirty that you can see toothpaste marks on the furniture. I called the front desk to address the problem and rudely I was told "HOLD ON, I WILL CONNECT YOU TO HOUSEKEEPING". No apologize, or an offer to change rooms, then I the housekeeper just told me that they will go change it. After I couple of hours later, they changed it. Not to mention the elevator had trash in the floor and the hallways had trash cans hanging outside. I had such a terrible stay, horrible service and definitely major cleaning issues. I would never return to this hotel.

Room needs major attention. Tub faucet leaking, poor shower quality, faucet lines connected backwards, dresser drawers refused to stay closed, and drapes falling off the rod. These are are not minor or picky; the staff has to see them every time they enter the room. Many staff members do not appear to enjoy their job; far too many frowns and poor service.

This was my first stay at the LVH since it lost its Hilton branding. I was surprised at how much has changed for the worse in such a relatively short period of time.

My LVH experience began at the front desk, where I asked assistant manager "Junior" for a favor in adjusting the dates of my stay (cancelling a day), something that Hilton would have accommodated without a second thought. He admitted to me that he had the authority to make such a change, but that he would not do so for me. His response seemed unnecessarily curt and antipodal.

My room in the North Tower seemed rather weather-worn, although everything was in working order. The bed was quite comfortable; definitely the best aspect of my stay.

Based on the attitude of the staff at this property, I could not recommend it to others and will not be staying here again myself.

Check in was real good…BUT it was 11:30 at night. The young lady who checked me in was AWESOME!!! Instant Up Grade on a travel day that was too long. The casino was crowded due to the fact we were having an industry show that was expecting 50,000+ people and many stayed at the LVH. In my industry we have a lot of men and the prostitutes knew this because they were all in the casino plus a few pimps…too funny actually. The room was fairly clean and this was unexpected after seeing the photos here. Housekeeping did an excellent job daily. I have to say the buffet was above average…I say this because earlier this year we ate at the buffet at Excalibur and were very unimpressed. I had several meals due to working the show here and they never disappointed. My only disappointment with the buffet was that they didn’t open until 8 AM and it was difficult to eat and get to the booth on time. I loved the check out…I called the front desk on my way out the door and she had my receipt emailed to me before I hit the elevator. That brings up the elevator…day 2 here I had to wait 25 minutes for it and being on the 21st floor made it impossible to use the stairs. I was told there was an error with the controller but it was still an inconvenience. I think I will stay on the Stripe next time because it is in the middle of all that is happening and the LVH isn’t but that is a personal preference…cheers