Avoid the Las Vegas Hilton at all costs. This place is a nightmare. To begin with our reservation got messed up. We were supposed to have 3 nights free and 2 nights @ $75 ea. That finally got straightened out prior to arrival. We arrived in a limo and the driver had to help take our luggage in as there was no bell staff available at the front entrance. The front desk staff is utterly clueless as check-in took over 45 minutes and there were only 3 people in line ahead of me. Upon arriving in our room, we discovered it was dirty....the beds were stripped and the trash and dirty sheets were still in the room, beds were unmade, wet towels everywhere. The room was a non-smoking room even though we requested a smoking room and was told that we were indeed going to be in a smoking room. We called the front desk and 45 minutes later they sent a bellman with keys to a new room in the North Tower. We were moved to a suite that was also a non-smoking room and only had 1 bed for 3 people. Once again we called the front desk and were told it was ok to smoke in the non-smoking rooms and they sent up ashtrays. We were so tired we decided to make the best of it and unpacked EVERYTHING!!! The next morning we came back to the room after breakfast and had a message from the front desk that we had to move to another room due to plumbing problems. As we moved to our 3rd room (in less than 12 hrs) we noticed a message on that phone...the previous guest had been moved for plumbing problems in that room. We spent the remainder of our stay in a room that had only 1 working lamp, a tub that wouldn't drain, toilet that backed up, and windows so filthy you could barely see out of them. Upon check out we were charged $2 per bottle of water. Of course we refused to pay....no mention of a charge for bottle water was ever made. We did get 3 free buffets and one of the $75 room charges waived for our inconvenience. However, I will never stay here again even for free. The staff behaved as if it was a bother to assist you with anything. The only positive thing about the whole property was the casino which had a great variety of games...however most of the casino was blocked off for 3 days while they changed the carpet out. Old carpet is the least of their problems. The place is old, worn out, and the beds have fecal stains. Room service carts are left in the halls for days. If you want a great value and a clean room and friendly staff stay at the Luxor. We left the Hilton to enjoy the rest of our stay at Luxor and they really go out of their way there.

PREFACE:
I visited the Las Vegas Hilton 02-7-2008 to 02-09-2008 and stayed in room 1778 (East Tower). This was a non-smoking floor and that was nice! The linens never smelled of smoke either! The hotel is about 2 blocks from Las Vegas Strip on the North End (Would be a decent walk to any attractions but it has a Monorail Station connected which would ease someone getting to strip attractions, although I did not try this...check for coupons for all-day passes for about $8) This was my 2nd trip to Las Vegas. I was there with others and planned to see attractions and bet a little. I'm 28, wife is 26. Travelled with 10 y/o girl belonging to friends we went with.

FIRST IMPRESSIONS:
The entrance is GRAND! The check-in area, casino floor, and resturants were all updated, clean, and getting around was fairly easy (I only got lost 1 time looking for the ICE machine on my floor).

ROOM:
Upon entry into my room the first thing I do in any room after setting down the bags is turn on the TV. The room had a nice flatscreen TV. The remote did not seem to work, so I found a lady cleaning down the hall and she replaced my remote. I still had trouble getting the TV to turn on and finally found out that each time I turned the power on, I needed to push "power" again to get it programed to work for that TV (no instructions and a pain to do each time). I counted only 20 channels that were in English and not hotel or Vegas channels. Good enough I suppose for a few days.

Next I opened the large window coverings and had a nice view of the Stratosphere Tower, Las Vegas Country Club, and mountains far off. Nice window view for the $ and the windows themselves were very large (floor to ceilling, wall to wall)!

BEDS:
The beds were very comfortable and soft (I prefer a soft bed and pillows) I slept well every night! The furnishings were very nicely updated and clean. Hilton particpates in "Conserve to Preserve" program which basically means if you don't need/want your bedding washed and changed each day, you would put a note (provided) on the pillows. If the note is not placed on the pillow, then your bedding will just be made. I liked this feature (and opted to just have the beds made).

BATHROOM:
Next I went into the bathroom. The first thing I noticed was a marble tile on the side of the tub was completely off and exposing some plaster and plumbing. The tile was leaning up against the wall behind the toilet. This was a joking point with the others in my party. The tub was very large and the sink was nice. The marble floor and tub was nice!

SHOWER:
When I took a shower, the shower head was a water-saver model and felt "airy" and not very soothing due to the pressure. It felt like I was in a car wash. I'm only 5'8" and I had to bend backwards to get water on top of my head. I felt sorry for a taller visitors. The tub ceiling felt too low even for me. The water temp fluctuated a bit but nothing too noticable. Overall the bathroom was probably a 2 out of 5 for me.

I then looked for a coffee maker and never found one. The bottled water available was $4--so I brought in my own. The refrigerator hidden under the TV was nice. The programmable safe was nice, but I did not use this. The furnishings were all very nice and updated.

OTHER THINGS:
Each time I left the hotel out the east tower doors, I was walking through someone smoking and sometimes it was a hotel employee (get a smoking area for them please). One time I walked out to find an elderly lady had fallen and needed assistance to get up fully. I helped her up and she thanked me (as an employee looked on and did not offer any assistance--probably to busy to stop taking drags on their cig).
ALSO---several times the elevator on the East Tower would stop at the 11th floor for no reason at all......spooky!

GAMBLING:
The Superbook staff was moderately helpful and friendly to a novice like myself. They weren't as helpful or as friendly as other betting facilities I have been to, but they weren't rude.

My wife and I played some video slots and walked away winners (nothing big to brag about, but we had a lot of fun). The only gripe about the casino floor was the lack of servers. It took me walking around looking for someone to come take our orders. The one server I did find told me that she only worked a certain area and not where we were. That's fine but she could have offered to get someone to help us out. They seemed understaffed for a Friday Night! Once the lady did come she was friendly and quick in getting our orders to us. However, I am usually checked on for a drink a lot more often at other casinos. I played some video-assisted Roulette and that was fun because it goes a lot faster than regular play with chips.

HOTEL RESTURANT:
Paradise Cafe- The only 1 I ate at. We were quickly seated for breakfest. After a few minutes we started to hear the sound of a grinding or cut off wheel behind the scenes where they were doing some sort of construction. This was highly annoying and distracting so we moved to a different part of the resturant. The staff was very nice and the food was very good for the price. I just hope their construction ends quickly or they work at a different time of the day--not the busiest.

ATTRACTIONS I VISITED:
Peppermill resturant (on the strip)--GREAT ATMOSPHERE and GREAT FOOD (huge servings for $-average meal about $15)
Madame Tussauds Wax Museum- Worth the $25 (SEE PICS)
Freemont Street- Neat, nice place to spend a few hours-free (SEE PICS)
Red Rock Canyon- Beautiful 10 mile drive into a canyon with awsome views. Nice to get out of the car and hike down into. $5 car load price.
Lied Discover Children's Museum- Located in Downtown at LV Library, $8/adult, neat for kids and parents, lots of hands-on science exhibits, friendly staff. Just beware of homeless folks that linger outside, if you ignore them, they ignore you.
Las Vegas Zoo- in downtown area, had fun getting into Goat pin and feeding them....lots of cool birds, monkies, gator, emu's, a couple of tigers, etc. Beware of the pigeons and chickens that follow vistors around---kinda funny! It's what you would expect to see and experience for $7/adult....but it's NON-Profit, so that's good. (SEE PICS)
Stratosphere Tower- GO AT NIGHT! Worth the $10 trip to get up. Rides at the top cost extra $10 and unless you have the NO FEAR GENE don't bother.....I am pretty fearless but those looked even too much for me! Observation Deck outside is cool and at about 1,200 feet! (SEE PICS)
RIO Mardi Gras Show- Very Fun....goes around the ceiling of the Casino every hour I think, lasts about 15min. Dancers throw beads (no need to show anything)....Stand along the 2nd level to get best show and most beads! (SEE PICS)
Star Trek Museum/Rides at Hilton- I'm not a Treky but it was cool. The normal admission is $42/adult (but we found $10 coupons) This was still too much for my tastes but the 10y/o loved it (again). The rides were ok...nothing to be too thrilled about. The staff in costumes stayed in character well and were friendly.

OTHER RESTURANTS:
Rio Buffett- Pricey but worth it! Lots of choices. Look for coupons in hotels for a free steak (but our steaks weren't that great).
Stratosphere Buffett- Better priced than Rio and pretty good food. Fri and Sat nights have better seafood selections (crab legs).

OVERALL HOTEL EXPERIENCE:
PROS: Clean, Priced Appropriately, Updated Furnishings, Comfortable Beds, Access to Monorail, easy parking, Nice Casino, Environmentally Friendly, good resturants, Non-Smoking Floors.

CONS: Bathroom shower head, broken tile, Smoking staff outside doors, lack of servers on casino floor, Elevator on East Tower mystriously stops on 11th Floor, No coffee-maker, weird TV remote.

(We didn't try out the pool, spa, or fitness center, so no opinion)

I WOULD RECOMMEND AND STAY HERE AGAIN, despite the few problems. It's VEGAS....and it's been fun! Hope to get back there soon!

Me and my husband booked 3 nights at the Las Vegas Hilton as a result of a promotional invitation. This hotel is just off the strip. We rented a car in order to visit friends in the outlying areas. However, if you plan to stay on "the strip" the hotel's close proximity to the monorail renders a car superfluous.
We requested a room with a king bed. When we checked in we were advised that there were none available. We offered to wait until departing guest had checked out. However, we were informed that even the rooms that were checking out had been accounted for. Okay, so we were assigned a room with 2 queen beds in the newly renovated section. The room was lovely. The bed was comfortable. The housekeeping was another matter. On our second night we returned late in the evening to discover that the bed in which we had slept had not been made. A call to housekeeping resulted in a visit from a housekeeper who knocked on our door and handed us 2 pillow cases. After informing us that she had neither been assigned to "dress" the pillows nor make up the bed we had to wait for yet, another housekeeper to come and make up the bed. A half filled glass of water remained on the dresser for the duration of our stay.
We accumulated a few hundred dollars in credits at a NJ casino that could only be redeemed at one of their affiliated casinos in another state. This was one of the main reasons for choosing to stay at this property. At the time of booking I was assured that the credits could be used for "any of the hotel charges". I confirmed this at check in. However, after eating lunch at "Quarks" we were advised that it is the ONLY restaurant in the Hilton at which these "Destination Dollars" could not be honored.

The hotel buffet was passable, but not notable.

We were unable to use the "print your airline boarding pass" because, both of the designated computers were out of order. When I reported this outage, I receieved NO help nor offer to help. I did however, receive an astonished "It's not working? Try the other one." This was followed by a hasty retreat, (lest I ask for assistance).
Overall, we found the hotel service to be inconsistent.
When we checked out, the reservationist was perplexed as to why our credits could not be applied to the Quarks bill, which we had charged to our room. After confirming that Destination Dollars could not be used to satisfy the Quarks bill, she returned and said that "I wish they would tell us these things." Yes,------ indeed.

I stayed at this hotel for three days in January. We stayed in a newly updated room. It was clean and large. Great TV. The remote didn't work, and it took 4 phone calls to finally get someone up to fix it.

We had a traveler with us who uses a wheelchair, and found the bed too high for him to get into. The housekeeping supervisor on our floor (I believe her name was Dorothy) got some help, and took the box springs off and placed the matteress directly on the platform. Worked great. He was much more comforable. He also broke the strap that holds his foot on the wheelchair. Dorothy arranged for it to be fixed. Way above the call of duty.

All in all, a fine stay.