This makes 4 times in the last year that I've stayed in this La Quinta. Every time in the past the service has been great, the room clean, check in a breeze. This time however, not so much. While the room was great, clean well maintained and comfortable, service at the desk has slipped a great deal. Poor customer service with staff not available, as they were in the back texting, even though they could see me. They would pretend not to hear me, etc. Long waits at the counter because the desk was short someone (they too were texting or on the phone). It's a shame as I have enjoyed this hotel in the past. Never again. There are 3 other La Quinta in the area. Summerline is out (very bad experience, they refunded my points) so that leaves just 2 to try. La Quinta is not doing well here.
- Official Description (provided by the hotel):
- Mission-style non-gaming Hotel in classic, 3-story Southwestern-style building with central courtyard; offers airport shuttle. ... more less
- Reservation Options:
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- Also Known As:
- La Quinta Inn And Suites Las Vegas Airport North Convention Ctr
- La Quinta Inn & Suites Las Vegas Airport North Convention Ctr Hotel Las Vegas
- La Quinta Las Vegas
- Las Vegas La Quinta