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“Older property but decent!” 3 of 5 stars
Review of Jockey Club

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Jockey Club
3.0 of 5 Hotel   |   3700 Las Vegas Boulevard South, Las Vegas, NV 89109 (The Strip)   |  
Hotel amenities
Ranked #58 of 272 Hotels in Las Vegas
Fowler, California
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Older property but decent!”
3 of 5 stars Reviewed October 14, 2013

I have to say I was actually surprised by this one, the location is great you can walk to just about any casino on the strip from here. The staff was nice, but I did totally avoid the timeshare desk, they try to reel you in with a drawing ticket they give you at check in, and as you walk by they call you over to drop off your ticket, I just told them we had a long drive and I really want to get unpacked! There is no bar or casino on this property but you only have to walk right out the doors and you are surrounded by many. I asked for a stair accessible room because I don't do elevators and got just what I asked for. The pool area looked very nice although we did not use the pool. The housekeeping was a little lax to me, didn't pick up any towels left on the floor. My only warning is and really we should have known better, but my sister left 40.00 in the room, although she did tuck it in the safe underneath the felt liner in the safe, but didn't lock the safe, which by the way was in the huge closet. Came back to our room after it was somewhat cleaned and the money was gone! I hate to point fingers but what are we to think, there was no reason to go in the closet unless you were looking to rummage through people's stuff! I did tell security and filled out a report but that was that. All in all I would recommend this hotel if you don't mind a little dated and time share presentations going on all around you. It didn't really bother us and if you were on a higher floor you might not notice as much as we did on the lower floor.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIVacations, General Manager at Jockey Club, responded to this review, November 19, 2013
Thank you for your review. We are pleased that you enjoyed our location and staff. A polite, “No, thank you!” is all it takes when not interested in participating in a timeshare presentation with Geo Holiday. It is true we do not have a bar or restaurants but, many terrific night spots are just a few steps away. We’re glad that we could accommodate a lower floor and are happy to learn that you thought the pool area looked nice although you were unable to use it. We are not pleased to learn that your Housekeeping service was lax. The rule is, towels left hanging are not exchanged as we do make an effort to conserve water. Towels on the floor or left in the basket provided are to be changed and for this we apologize. It is unacceptable that the $40 your sister left in the unlocked safe is missing. The Jockey Club Housekeeping team are for the most part an extended family who have all worked here for many years and have been known to turn in large amounts of cash, cameras, Ipads, diamond rings, etc. While we understand wanting to point fingers, most of our owners and guests have misplaced items that they have claimed to be lost or stolen and have phoned us once they arrive back home to inform us that they have found the missing item. We assure you that we will take this opportunity to evaluate our team members and apologize for your extremely unusual experience.

Jockey Club Management
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768 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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El Paso, Texas, USA
Top Contributor
125 reviews 125 reviews
49 hotel reviews
Reviews in 56 cities Reviews in 56 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed October 10, 2013

We stayed here two nights and were very happy with our stay. We had a wonderful view of the strip and the Bellagio fountains (you can faintly hear the water cannons). The room was nice and renovated and was very large with a full kitchen. It was also impeccably clean and the beds were very comfortable.

The were some things I did not like, but overall and they were minor. First there was the hard sell to sign up for a timeshare presentation (we were not at all interested in sitting through a two hour presentation during our weekend getaway), they would not allow us early check-in or late check-out (although they did store our luggage for free), and having to go from the lobby to the second floor and walk through the corridor to the rear tower and then take another elevator to the room.

The location of the hotel is the best part. Once you walk out of the hotel to Las Vegas Blvd. the Deuce stop is right there to take you anywhere on the strip you want. You can also walk across the street to the Planet Hollywood or next door to the Bellagio (there's a free monorail to the Montecarlo and City Center).

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIVacations, General Manager at Jockey Club, responded to this review, November 5, 2013
We appreciate your review. We were pleased to learn that you were very happy with your two night stay with us. Our Housekeeping team takes great pride in keeping the property clean. We have shared your comments regarding the hard sell to take a timeshare presentation with the management of Geo Holiday. We do check-in early and allow for late check-outs whenever possible. September and October are very busy months for us. Most days we have as many guests departing as we have arriving leaving us a very short period of time each day to properly clean each suite for the next guest. We are glad that you enjoyed our central location and ease of getting to where you want to be and hope that you will consider staying with us whenever visiting Las Vegas.

Jockey Club Management
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Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 9, 2013 via mobile

My boyfriend's grandmother is an owner at the Jockey Club. So, for his first trip to Vegas, she was kind enough to let us use it. This was my 8th trip to Vegas, but first time at the Jockey Club. The location was great! Very close to Las Vegas Blvd., and one of the many stops for The Deuce is right at the end of the walkway. (The Deuce is a hop on/hop off bus that goes to all the casinos, the malls, and even down to Freemont St. For $8 per person for a 24 hour pass, do NOT waste your money on a cab.) The room was clean and very comfortable. Bed was great (probably the best few nights of sleep I've had in a while, actually), and shower pressure was perfect. The room had everything you could possibly need. (But seriously, how much time do you really spend in the room in Vegas?) The pool area was very small, and the hot tub was even smaller, but served it's purpose. No pool bar, or music like the other casino/resorts, but it was very relaxing.
Downside: The Jockey Club is indeed, old. And now it's basically "tucked," into the Cosmopolitan. The pool area is overshadowed. (Although guests/owners do have the option to use the 14th floor pool of The Cosmopolitan, we just didn't have time.) If you're lucky to get a room in the Ascot tower, you will have a beautiful view of the strip and the Bellagio fountains. If you're in the Derby tower, your view is just a concrete wall. BUT...you can watch the Fountains on channel 56 if you get the room with no view! There is also a mini market right next to check in. It has all the necessities you need. However, if you don't mind a short walk, check out the Walgreen's on the corner for your bread, eggs, and juice. Unless, you don't mind paying $5 for a dozen eggs at the convenient mini market. The hospitality room always has popcorn, and we used the computer to print our boarding passes, etc. for free.
Overall, great stay at The Jockey Club!

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIVacations, General Manager at Jockey Club, responded to this review, November 5, 2013
Thank you for your review. How exciting, the first trip to Las Vegas! We are pleased that you enjoyed our location as well as all of the helpful tips on getting around town and where to shop. We were happy to learn that you had some of the best few nights of sleep that you have had in a while. Our favorite part is that overall you had a great stay at the Jockey Club.

Jockey Club Management
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Oregon City, Oregon
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 3, 2013 via mobile

My husband and I came to Vegas on a time share offer for the jockey club as long as we went to a 120 min presentation we would get two nights free. We went to the agonizing presentation which took three hours and during the tour all I could notice was the dirty carpet. I couldn't get past the smell either. The only thing this hotel has going for it is that it's in the middle of the strip but first you have to walk down a dark sewer smelling alley to get to the entrance and no taxi service to this hotel. No casino or bar either. Needless to say we decided not to stay there and ended up booking a hotel at treasure island ( wonderful clean hotel btw).

  • Stayed October 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIVacations, General Manager at Jockey Club, responded to this review, November 5, 2013
Thank you for your review. We have shared your comments with GEO Holiday regarding 120 minute presentation. We apologize for the carpeting as it is scheduled for replacement in the first quarter of 2014. While we cannot compete with our surrounding neighbors there are those that would prefer to stay at the Mega resorts and some that prefer the smaller venues.

Jockey Club Management
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Prospect, Kentucky
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 2, 2013

Finding your way to the hotel was like a scavenger hunt. We finally found the hotel three floors down and through the brown elevator doors after the GPS kept making us U turn in circles. We finally called for directions.
There was constant (day and night) construction noise outside our window. We slept through it although if we had not been heavy sleepers we would have had to leave.
If the Hotel had been any place other than Vegas I guess that I would not have felt cheated from having a great week. There were no restaurants-taxis hated coming - so we caught them at the Cosmopolitan. I missed not having some excitement -everything to do was off premises.Rates in Vegas can be reasonable- this was -but not a great value.
I don't plan to go back

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIVacations, General Manager at Jockey Club, responded to this review, November 5, 2013
Thank you for your review. We appreciate your taking the time to share your comments. We apologize for the construction noise from our neighbors as we hope the work will be completed soon. We are disappointed that your thoughts were that you would not stay with us again and felt that you did not receive good value for Las Vegas.

Jockey Club Management
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Columbus, OH
Top Contributor
128 reviews 128 reviews
13 hotel reviews
Reviews in 32 cities Reviews in 32 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed October 1, 2013

This was my second time to the Jockey Club. First time was 5-7 years ago I think. Vegas has changed a lot in that time period. The Jockey Club has been surrounded by the Metropolitan and Aria Hotels, dwarfing it to everything around. But the JC is standing their ground! We had a room on the Bellagio side. The location is unbeatable. We came here through a trade because we own another property owned by Tricom Management. We had a one bedroom suite that had the bathroom attached to the bedroom so our friends had to come into the bedroom to use the bathroom, that was the only downside. They slept on the sleeper sofa. We also had a kitchen. We made night caps each night, took them downstairs to watch the Bellagio fountains before we went to bed. Enjoyed the two nights we stayed here and would come back again.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIVacations, General Manager at Jockey Club, responded to this review, October 22, 2013
Thank you for your review! We are pleased to learn that this is your second exchange into the Jockey Club. Yes, many changes in Las Vegas since your last visit and we are standing our ground. We are glad that you enjoy our location. We realize the inconvenience of having guests enter the bedroom for the bathroom. The Board of Directors and management have wanted to add a second door from the living room and perhaps during a future remodel we may be able to make this happen. There is electrical as well as television cables, etc. in that particular wall that runs the 11 stories which would be costly to relocate however, it can be done when the budget permits. Night cap’s and then Bellagio fountains before bed sounds great to us. Our favorite part is that you would come back again. See you soon.

Jockey Club Management
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Port Macquarie, New South Wales, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 30, 2013

My wife & I stayed for a week at the Jockey Club in early September. This is the 2nd time I have stayed at the Jockey Club & would stay again due to the location. The accommodation is reasonably priced, offers spacious bedrooms, living area, full kitchen & there is a shop in the Jockey Club which offers snacks, food & drinks which is great if you want to have a night staying in. The hotel is centrally located in teh middle of the strip within walking distance to the main casinos.

Room Tip: As the Jockey Club offers time share accommodation - they do try & sell the concept to you. Keep...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIVacations, General Manager at Jockey Club, responded to this review, October 22, 2013
Thank you for your review! We are pleased that this is your second visit to the Jockey Club and enjoy our location. We are glad to learn that you felt that your accommodations were reasonably priced and that you appreciated some of the amenities that are offered here. GEO Holiday does offer discounted or complimentary show tickets through the concierge desk for attending their timeshare sales presentation and it is strictly up to the guest to attend. We look forward to your third visit. Until then, take care!

Jockey Club Management
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Additional Information about Jockey Club

Address: 3700 Las Vegas Boulevard South, Las Vegas, NV 89109
Location: United States > Nevada > Las Vegas > The Strip
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#46 Family Hotel in Las Vegas
#52 Business Hotel in Las Vegas
#65 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Jockey Club 3*
Number of rooms: 270
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Also Known As:
Jockey Hotel Las Vegas
Jockey Club In Las Vegas
Jockey Club Las Vegas Nv
Las Vegas Jockey Club
Jockey Club Hotel Las Vegas
Jockey Las Vegas
Jockey Club Vegas
The Jockey Club Las Vegas

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