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“RIPPED OFF” 2 of 5 stars
Review of Jockey Club

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Jockey Club
3.0 of 5 Hotel   |   3700 Las Vegas Boulevard South, Las Vegas, NV 89109 (The Strip)   |  
Hotel amenities
Ranked #71 of 271 hotels in Las Vegas
milwaukee
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
“RIPPED OFF”
2 of 5 stars Reviewed August 1, 2012

I was in Las vegas on vacation walking down the strip I was stopped and offered free show tickets to sit through a presentation at the Jockey Club.Well in the end of the presentation we( my husband and I )were offered free trips with airfare and free resort points. Well come to find out we were lied to we only received vouchers to receive airfare for one of the trips then found out that the free points require that you pay a 600 dollar maintenance fee,call different ones at this establishment only to be shuffled around and lied to and I never received the airfare. I was offered bonus weeks something I already paid for. I am waiting for the trip information in the mail I know I am in for more surprises. will check back with update

Stayed February 2012, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIVacations, Manager at Jockey Club, responded to this review, August 9, 2012
Thank you for taking the time to place your concerns in writing. We have taken the liberty of forwarding your review to GEO Holiday sales management. Please contact GEO Holiday sales management as we are confident that their staff of managers will insure your satisfaction.

Lori Elie
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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673 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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Louisville, Kentucky
Top Contributor
240 reviews 240 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed July 30, 2012

This was a great hotel. I had views of the fountains and of the Paris hotel. Rooms are nice and clean but dated. The staff is nice and helpful. It is walking distance to strip and tons of things to do. It was worth a stay!!! The location is the best!!!

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIVacations, Manager at Jockey Club, responded to this review, August 9, 2012
Thank you for reviewing your stay at the Jockey Club! We were glad to read that you thought this was a great hotel. How nice that you received a view room, it is lovely. We appreciate that you found the staff nice and helpful, worth the stay and or location the best.

Lori Elie
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vacaville, California
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 26, 2012

My husband and I decided to take our 4 kids to Las Vegas for vacation. The Jockey Club was a great choice for us because it allowed all 6 of us to sleep comfortably. We got a 2 bedroom suite which was clean and spacious.All nicely renovated. Nice kitchen so we did not have to go out every meal which can be very pricey. The Jockey Club is located smack in the middle of the Las Vegas Strip. Awsome Location. One day we walked one way the next the other. It is connected to the Cosmopolitan Hotel which is just beautiful. When staying at the Jockey Club you can use both facilities. Shopping, restaurants, and several pools were just great. The only negative was there was no view out your hotel window, but you're in Vegas not in the room. We will definitely stay there again.

Room Tip: Get something on the higer floors for any view
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIVacations, Manager at Jockey Club, responded to this review, August 9, 2012
Thank you for sharing your experience with your fellow Trip Advisor travelers! How nice that you and your kids were comfortable and able to share meals in your suite and save some hard earned money. The location is great for sight-seeing and it sounds like you did it right. Our favorite part is that you would definitely stay with us again.

Lori Elie
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barnesville, Georgia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 25, 2012

I booked a one bedroom king suite(queen sleeper in den area) at the Jockey Club for my two children in their early 20's and one son-in-law and one boyfriend. My husband and I were staying at the Cosmopolitan on a company awards trip. Their king suite was very large and spacious for four. It was clean and well layed out. The location was ideal for them taking an elevator over to the Cosmopolitan as well as touring the strip. It was a great value. We could not have been more pleased.

Room Tip: This particular room did not have a view. I would suggest asking for a room with a view.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIVacations, Manager at Jockey Club, responded to this review, August 13, 2012
Thank you for taking the time to review the Jockey Club. Sounds great, staying at Cosmo for a company rewards trip. We are so happy to learn that you found the suite to be spacious, clean and enjoyed the layout as well as felt you received great value. The best part is that you could not have been more pleased.

Lori Elie
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lowestoft, United Kingdom
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 25, 2012

This well run resort is a gem amongst the larger hotels on the strip. Its location, between the Cosmopolitan and the Bellagio, is ideal to cruise the strip.
What the Jockey club has that the big hotels don't, is the facilities to be able to cater for yourself without paying the inflated prices on the strip. EG breakfast for 5 at Denny's for eggs, bacon and hash browns sets you back $55. We managed to cater for 5 for 5 days (breakfast lunch and dinner) for $92 from Walmart. Plus we did not have to wait ½hr for our food to arrive, as we did at Denny's.
Clean, comfortable and friendly staff.
Only down side, which is minor, is the walk from the parking to the lifts in the hotel. if you get a good space it is only 3 minutes max 5min.

A tip if you use a taxi to and from Airport:- Ask driver for direct route and tell him you will tip bigger rather than paying more on the metre.

Room Tip: Ask for a view of the fountains at the Bellagio as these are worth the view. Though they make a lot...
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIVacations, Manager at Jockey Club, responded to this review, August 9, 2012
We appreciate you taking the time to write this review. We love the title you gave, “a Hidden Gem” and thank you for starting off with, “This well run resort.” The credit goes to our dedicated group of managers. We too enjoy the fact of having an equipped kitchen to save money, time as well as having a quiet meal with family and friends. We look forward to you visiting us again in the near future.

Lori Elie
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandler, Arizona
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 21, 2012

The Jockey Club is a timeshare resort between the Bellagio and the recently newly constructed Cosmopolitan hotel. Unfortunately the Cosmopolitan hotel is so close to the Jockey Club you feel like you can reach out the window and touch the walls of the Cosmopolitan hotel. Our last stay was during the construction a few years ago so we were shocked to see just how close the walls of the finished product was to the Jockey Club. We stayed in room 260 and our view was a brick wall which blocked all sun, and actually made the weather look overcast and as if a storm was rolling in. Definitely ask for the Bellagio side of the Jockey Club so you will have a bit of a view. The location is convenient, since you can walk to all the main attractions. There is access from one of the Jockey Club elevators to the Cosmopolitan casino, and with the Cosmopolitan parking garage, parking is easy to find. Our room was a 2 bedroom and had all the necessary items in the kitchen. The sound proofing is lacking and we heard noise from the pool, which was also on the 2nd floor, during 2 of our nights. The pool is open 24 hours and no quiet hours were posted. The second floor is also the location of the sales office, so there was also plenty of noise from the sales pitches and many folks walking around getting the tours. I would only recommend this to those who need a kitchen, otherwise, there are plenty of hotels rooms that offer a better atmosphere for a visit to Las Vegas.

Room Tip: Ask for a view of the Belliago.
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  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIVacations, Manager at Jockey Club, responded to this review, August 9, 2012
Your review is appreciated! It is true our beautiful new neighbor, “Cosmopolitan” has restricted views from some of our suites. As a timeshare resort we do our best to fulfill requests from our owners and guests. We apologize that you experienced noise during your stay. The Jockey Club Security team patrols regularly to enforce quiet times that are posted in our check in packet. We love our city and agree there are many beautiful hotel and timeshare choices when visiting fabulous Las Vegas.

Lori Elie
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
Top Contributor
59 reviews 59 reviews
36 hotel reviews
Reviews in 28 cities Reviews in 28 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed July 15, 2012

This was a great room and great value for what you get. However, our room was not ready for well over an hour after the hotels advertised check in time. The rooms were large and clean. There was a full kitchen, however in Las Vegas that isn’t really a necessity. The hotel was quiet. There was no casino or restaurant, but the hotel was right in between the Cosmopolitan and Bellagio which allowed for easy access to buffets and casinos.

  • Stayed August 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIVacations, Manager at Jockey Club, responded to this review, August 9, 2012
Thank you for your review! We are glad to learn that you felt that your received a great room and a great value. We apologize that your room was not available right at check in time as this is unusual unless perhaps you mad a special location request. We are glad that you enjoyed our location which is convenient to all that Las Vegas has to offer.

Lorie Elie
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jockey Club

Address: 3700 Las Vegas Boulevard South, Las Vegas, NV 89109
Location: United States > Nevada > Las Vegas > The Strip
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#56 Family Hotel in Las Vegas
#66 Business Hotel in Las Vegas
#81 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Jockey Club 3*
Reservation Options:
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Also Known As:
Jockey Hotel Las Vegas
Jockey Club In Las Vegas
Jockey Club Las Vegas Nv
Las Vegas Jockey Club
Jockey Club Hotel Las Vegas
Jockey Las Vegas
Jockey Club Vegas
The Jockey Club Las Vegas

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