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“Excellent Customer Service” 5 of 5 stars
Review of Fairfield Inn Las Vegas Airport

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Fairfield Inn Las Vegas Airport
2.5 of 5 Hotel   |   3850 South Paradise Road, Las Vegas, NV 89109   |  
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Ranked #72 of 269 Hotels in Las Vegas
NJ
1 review
2 helpful votes 2 helpful votes
“Excellent Customer Service”
5 of 5 stars Reviewed August 24, 2014

From check in to the van operator it was a typical Marriott customer experience.......excellent!
We will definetelty come back to this location. Highly recommended for a quick or long stay business or pleasure trip.

Room Tip: Well situated to the Strip and the Airport.
See more room tips
  • Stayed August 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stormi P, General Manager at Fairfield Inn Las Vegas Airport, responded to this review, September 7, 2014
Thank you for the positive accolades- we are thrilled to hear you had an excellent experience! We aim to please and give you the service that will make you want to return. We look forward to seeing you next time you travel into Vegas!
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220 reviews from our community

Traveler rating
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    84
    43
    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 21, 2014

Wasn't too far from the strip, which is nice if you're looking for a cheap stay near it. Rooms were nice. Free breakfast in the morning was good. Got woken up early in the morning by the banging of the garbage truck on the property next door. Staff was friendly. Elevator seemed a bit weird, making weird noises and rattling at times.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stormi P, General Manager at Fairfield Inn Las Vegas Airport, responded to this review, August 24, 2014
We appreciate you taking the time to share the details about your most recent stay. We are centrally located to both the Convention Center and The Strip making us a prime fit for business or leisure. I am happy to hear you enjoyed our hot breakfast as well as our newly renovated rooms. Our elevator did undergo full mechanical upgrade recently however this is the first I am hearing of noises please know we will look into this matter immediately. We look forward to the opportunity to host your stay again in the future to show you a stay truly reflective of the service and value we offer!
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Orlando, Florida
Top Contributor
100 reviews 100 reviews
90 hotel reviews
Reviews in 44 cities Reviews in 44 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed August 21, 2014

Really nice, newly renovated Fairfield Inn. I stayed here for a quick overnight. Room was really nice with really comfortable beds. Everything looked newly redone and had a great look!
The only minor issue was the sink was clogged the entire time we were there and the water took a while to drain!

  • Stayed August 2014, traveled with friends
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stormi P, General Manager at Fairfield Inn Las Vegas Airport, responded to this review, August 24, 2014
Thank you for taking the time to share your experience! I am glad you enjoyed our newly renovated property- the hotel finished a full property remodel in March of this year bringing the hotel up to date with a modern Las Vegas feel. I apologize you had issues with your drain as I understand how frustrating that can be. Please know this is not a typical experience. We do hope the next time your travels bring you to Las Vegas we will be your choice hotel.
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 19, 2014

Really enjoyed staying here. When I told them my husband was in the hospital, they gave me a discount which helped me out a lot during this difficult time. Staff was very friendly, the amenities were great and the rooms were nice & clean. The hotel was very close to the strip so it would be a good place to stay if visiting Las Vegas on a leisure trip.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stormi P, General Manager at Fairfield Inn Las Vegas Airport, responded to this review, August 24, 2014
We appreciate you taking your valued time to share your experience at our property. I am sorry to hear that the reasons you were visiting were not the best but am sincerely glad to hear you enjoyed our hotel. We have had a long standing relationship with the hospital to offer amenities and services that make sense for the unexpected stay! Thank you again for sharing and we do hope the next time you are in Las Vegas we are your choice hotel.
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

I've been staying at the Fairfield Inn for twenty-some years because it is always clean, quiet, and friendly. The latest redecoration makes for a very comfortable environment. Plenty of restaurant options are within walking distance. This is the place for a business traveler in Las Vegas.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stormi P, General Manager at Fairfield Inn Las Vegas Airport, responded to this review, August 15, 2014
First and foremost I would like to thank you for your loyalty! We appreciate you taking the time to share your experience. We consider ourselves a prime fit for business travelers coming to the area and are glad to hear that you do as well. We are conveniently located in "Restaurant Row" near many local and branded dining options. One of our favorites is Firefly next door! Thank you again for your patronage we look forward to seeing you again next time you are in town!
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Royersford, Pennsylvania
Top Contributor
99 reviews 99 reviews
25 hotel reviews
Reviews in 61 cities Reviews in 61 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 14, 2014 via mobile

We loved that they are all non smoking. Hotel is very new, decorated well, very clean and pleasant staff. The breakfast had anything one could want. The location is great for the airport. Very pleased overall and a great value!

Stayed August 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stormi P, General Manager at Fairfield Inn Las Vegas Airport, responded to this review, August 15, 2014
Thank you for taking the time to write an amazing review about your recent stay at our property. The hotel just concluded a full property renovation in March and I am happy to hear you enjoyed the new décor. In addition to our revitalization we also added new hot items to our breakfast- such as eggs, sausage and waffles. I am glad you enjoyed the variety. Thanks for staying with us while in Las Vegas. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 13, 2014

Stayed for one night and was EXTREMELY happy. CLEAN, COMFORTABLE, CONVIENENT and COURTEOUS staff......it met my 4 "C"s. Great and punctual shuttle transportation to/from airport and will also do on demand shuttle to the strip (drop off at Wynn hotel). Newly renovated hotel with nice in room amenities (microwave and fridge). Will definitely stay there again. KT at the front desk was so pleasant and responsive such a breath of fresh air! You can't go wrong with this hotel.

Stayed August 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stormi P, General Manager at Fairfield Inn Las Vegas Airport, responded to this review, August 14, 2014
Thank you for the fantastic review on your most recent stay! We appreciate you taking the time to share the details of your experience. I am thrilled to hear that we lived up to your 4 "C's"- all of which are of utmost importance to my staff and I. KT is our shining star and I will be sure to pass along the positive accolades. Thank you again for your time- we'll see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn Las Vegas Airport

Address: 3850 South Paradise Road, Las Vegas, NV 89109
Location: United States > Nevada > Las Vegas
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#37 Business Hotel in Las Vegas
#83 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Las Vegas Airport 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
Comfortable Hotel located near The Strip, 1 mile from convention center or UNLV Campus. ... more   less 
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Also Known As:
Fairfield Inn Las Vegas Airport Hotel Las Vegas
Fairfield Las Vegas
Las Vegas Fairfield Inn

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