Alful. Fist they have a hidden fee of $14.99 a day that was not told to us when booking. The fee is for Internet service, Newspaper, Phone, and covered parking. What a joke. It took me 45 minutes to open 5 emails. They want you to pay another 10.99 for a faster line. What a joke. You can go down the street and get it for free. The Newspaper is not delivered on Sunday (must cost to much). Everyone has a cell phone now a days. Anhyone coming to gamble or eat at Boulder station has covered parking for free. They will not waive the charge.
The room was a non smoking room. Bedspread was full of cigarette burns. Room did not smell of smoke (may have been) the odor of Sewer was very bad. No vent in bathroom so I guess the fumes from the sewer just linger in room all the time.. The maids did make bed but never dusted in days. Could write your name in the dust. Only one washcloth a day for 2 people. I guess we were to share it. Phone had red light flashing, I pressed button, nothing happened. Called front desk , they passed me on to Operator who said I had no message. I asked why is phone flashing. Her response was "I don't know". The phone is probaly still flashing. Turned out I did have some one call me 3 times and left message as he lost my cell number. Never got message until I got home days later. Honestly this place is horrible. If you have reservations, cancel them. Right down the street in Arizona Charlies, Samstown, and the new Eastside Cannery. I know Arizona Charlies and Samstown do not have extra hidden fees in room rates. I would not stay at Boulder Station again even it was for free. What a horrible experience it was. I still feel dirty from being in that room. A homeless shelter would be cleaner.

The remodeling is going very well as the buffet looks much better and the food has improved also. Our rooms were not ready at 6:00pm when we arrived to check in as the previous guests had not checked out as of yet but the front desk staff did a good job in getting us placed in rooms.

My two sons each had a room and I stayed in a suite. The suite was all that you would expect in a suite (wet bar, frig., living area with dining table, 11/2 baths, separate bedroom). The master bath was fantastic with EXTRA large shower and a HUGE jacuzzi (must have held 50 gals. of water). The rooms were very clean and the staff was very friendly and helpful. The hotel's premier restaurant, "The Broiler", serves excellent steak and seafood, but is expensive. The Broiler also serves a Sunday champaign brunch (10 am to 2 pm) that is outstanding for the money (three levels of entrees--$19.99, 29.99, 39.99) which includes boiled shrimp, prime rib, crab legs, smoked salmon and etc. My only complaint is the casino's table games maximum limits are too low (if you catch a good run of dice or cards the limit gets you before you can make any real money).

We stayed for 2 nights in September. Size wise, the room was adequate but there was a ribbon of dust along the baseboard all around the room. We reserved for 2 adults and 2 kids and found only 2 towel sets. Front desk clerks were not friendly and borderline rude, as were most staff memebers. When we checked in, no one was manning the front desk and when someone did appear, she didn't acknowledge me nor did she greet me. In fact, she had to finish typing something before helping me - no one else was checking in or out. The most pleasant person we ran into was the housekeeper! I nominate her for Management! When we checked out, the clerk asked the obligatory questions about our stay but wasn't really interested in hearing my response or involving the management. The best thing I can say about this hotel is that it is a pretty safe place but there are nicer hotels for the money with just as much security if not more! We are going back in December and will NOT be staying at this hotel!