We had nothing but problems. We had a reservation and were given a room on the quiet side of the hotel away from the street side. The first thing we noticed was that the room felt uncomfortably warm and found that the air conditioner didn't work. It was the middle of August and over 100 degrees F outside so my husband went down to the front desk and reported our problem but the guy wouldn't believe him and we had to wait for him to come to the room and check it himself. I mean, how complicated can these things get right? Sure enough it didn't work and he said he only had one room left so we were given the room directly across the hall on the street side which was noisy. The A/C did work but then we had other problems. The room had two queen beds and when my husband sat on the edge of one of the beds the mattress seesawed up in the air because it was not put back correctly on the floor pedestal for some reason. We labored to get that thing put on straight and should've called the staff but didn't want to wait forever so we did it ourselves. We had a good laugh over that one. The bed cover was also dirty. The tub/shower was another big problem because only half of it worked which was the bath spout. We also reported this. So, no shower staying in this room. At this point we just shook our heads because we are a La Quinta returns customer and had stayed in over 20 of them on this particular trip where we drove 7700 miles and this was by far one of the worst ones we stayed in - the other one was in Layfayette, LA but that's another story. It was way overpriced for what you get and the hotel is old and needs a facelift. Another thing that didn't work was the ice machine on our floor and we had to go hunt one down. It was just one thing after another as if they operated the place on a shoestring budget and cut corners wherever they could The staff is not friendly and if there is a problem they act like it's your fault. The people running the place are foreigners. After complaining, we did however get a reduced rate for the one night stay due to all the inconveniences.
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