For years, my mom always wanted to stay at the Bellagio. This past week, I took her for the first time. I was on east coast time and the first night, I went to bed at 10pm because I was so tired. My mom decided to stay up and gamble. Around 230am at night, she returned to our hotel room where i was passed out cold. Upon her arrival, all of my clothes were on the floor and my purse was in the bathroom, none of where I've left any of this. We discovered thru the course of the night between the time I fell asleep and my mom came up to the room, someone came up to our room and not only took all of the $$ out of my purse, but my cell phone as well. We called the front desk who sent up Security to take a report that was going to the Risk Assessment team. I told them how you have to physically slam the door shut in order for it to close. Security never checked the door and no one came up 2 hours later. After that, I called the front desk and asked them to move me to another room because I was concerned that this could happen again (I truly believe this is a Bellagio scam) and did not feel safe in that room.
The next day, when I went to check out I complained to the front desk manager about what had happened. I complained because I did not have my cell phone and was unable to check emails (which affects my livelihood) and had to use the Business Services Center where they charged me $15 minimum and $1 a minute. I thought they should have cut me a break on this at the minimum and they would not. He basically told me for all he knew, I could have been making the story up and that I was a liar!!!
Because of this, I advise everyone NOT to stay at the Bellagio and NEVER will again!! No one should have to worry about being robbed or be accused at being a liar.
- Official Description (provided by the hotel):
- Inspired by the beautiful villages of Europe, AAA Five Diamond Bellagio overlooks a Mediterranean-blue lake in which fountains perform a magnificent ballet choreographed to music and lights. The lobby is, in a word, grand, both in scale and in design. Above the 18-foot ceiling is a coffer filled with the most extraordinary glass masterpiece, Fiori di Como, created by glass sculptor Dale Chihuly, whose work has been exhibited in every major museum in the world. At Bellagio, elegantly appointed accommodations pair modern conveniences with the warmth of home, featuring sweeping vistas of the resort's lake, surrounding mountains and Las Vegas skyline. Discerning guests who book a Penthouse suite are invited to indulge in the luxurious Chairman's Lounge which offers a private registration and concierge experience. Bellagio's restaurants run the gamut from gourmet Five Diamond to casual dining. Food lovers no longer have to go to Paris or New York for the best culinary experiences. Bellagio features a Michelin two star restaurant (Picasso), two Michelin one star restaurants (Le Cirque and MICHAEL MINA Bellagio), two AAA Five Diamond restaurants (Picasso and Le Cirque) and a James Beard award-winning restaurant (Picasso). Bellagio also is home to four James Beard award-winning chefs - Jean-Georges Vongerichten, Todd English, Michael Mina and Nevada's first James Beard award recipient, Julian Serrano. Yellowtail Japanese Restaurant & Lounge led by Chef Akira Back features seasonal fish and ingredients flown in daily from the finest markets around the world. Bellagio is home to an impressive collection of luxury retailers including Hermes and OMEGA as well as the resort's retail promenade, Via Bellagio, featuring Louis Vuitton, Giorgio Armani, Gucci, Tiffany & Co., Breguet, Prada, Harry Winston, Chanel, Dior, Fendi and Bottega Veneta. A world-class art gallery showcasing annual museum-caliber exhibitions, the exquisite beauty of the lush Conservatory & Botanical Gardens, Cirque du Soleil's stunning performance of "O," an intimate wedding chapel, luxurious spa and salon, dynamic nightlife of The Bank, Hyde Bellagio, Lily Bar & Lounge and an elegant casino add to the symphony that is Bellagio. ... more less
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- Also Known As:
- Bellagio Las Vegas Hotel Las Vegas
- Bellagio Hotel Las Vegas
- Las Vegas Hotel Bellagio
- Bellagio Vegas