We arrived at 5pm on a Monday & didn't have to wait in line. The room (on the 18th floor was awesome). We had 3 problems while there:
1)The toilet got plugged-from us blowing our noses (not a lot of paper). They apologized & sent a lady up to plunge it & she told us that it was the number one complaint of people who stay there. (Why aren’t their plungers in the room?)
2)Our 3rd night we were woken at 3am by what sounded like a steam train (turned out to be a service elevator next to our room). They apologized & moved us up to the 50th floor & sent a bell boy to help us move. The bell boy said they must've felt really bad because we got moved up to what they consider a business class suite (in that hotel the 50th & 51st floors come right after the 38th floor -so it's more like the 39th & 40th floors) the new floor was redone differently & the view from the new room was better (much higher up) but the room wasn't redone with a theme consistent with the hotel, like out 1st hotel room. But we got sleep.
3)We had a bit of an issue with the beds in both of our rooms - we didn't complain about it though. Whenever 2 adults (of normal size) sat on the end of the bed it raised the head of the bed off the ground. (Our friends on the other side of the hotel (facing the fountain) didn't have any of the problems we did so maybe we are just too particular?
All of that aside the service was great & we would stay there again - we would just ask not to be placed near the service elevators. Oh & we didn't pay extra to view the Bellagio fountain but we should have.
The 5$ hotel fee was great, but the free water didn't always get replenished. The drinks on us package was a nice treat also.

Spent 3 nights here on a short break. Chose this hotel based on location and price (compared to others) and the result was pretty much expected. Location is superb, mid strip and opposite the Bellagio. The room we got (basic twin) was adequate, slightly tired but not dirty. The hotel overall is starting to look a bit worn in places but not excessively. The pool area is small but adequate to chill out although when we were there it seemed as if half the pool side was closed off for the chargeable 'VIP' area (which simply means you sit the other side of the rope and have a curtained lounger) and this meant there was not enough space or loungers for everyone else around the pool- despite there only being one person in the VIP area! The casino is good but probably on the smaller side for Vegas- we tended to use the Bellagio, Treasure Island, Ceasars Palace and Paris as these tended to have the lower minimum tables. Point to note for all casino though is that the slots seem to rarely pay out, I heard quite a few people saying how tight they were and found this ourselves ( we stuck mostly to Blackjack in the end). We ate in the PH Spice Market Buffet using the two for one tickets we got from British Airways, so around $30 for both of us, which was good value, the food was good, not fantastic but good. Dessert options were fantastic. Wouldnt have paid the $30 per head though. Also recommend the Bellagio buffet which was was phenomenal, quality food and great selection is nice surroundings- watch the queue though, we took the option of seating at the bar to jump ahead and this was comfortable. Also had the MGM breakfast buffet- this was awful! Poor choice, expensive and didnt seem geared up to large crowds so queues for everything. So overall, if on a limited budget but wanted the good location I would return- but would prefer to stretch the little further to the likes of the Bellagio.

We stayed here because we opted for a more expensive hotel for our wedding and honeymoon. The location of the Valet parking is in the basement of the hotel. Check in was ok, but they hit you with a surprise "resort" fee. ( We book our trip on Travelocity and paid for it in full)..but had to pay an additional $49 for our week stay. Which I thought was lousy. The location of the hotel is great. Close to all the action. Our room was the "Miami Vice" suite and had a stellar view of the construction across the street. The room was ok...could have been cleaner and smelled kinda musty. Right outside of the hotel is a bunch of sales people selling time shares and harass you constantly. I learned that if you tell them you aren't married they will leave you alone for the day....if they remember you. The casino is beautiful and has a great atmosphere. The music is awesome if you like modern and classic rock. My husband enjoyed the "Pleasure Pit" part of the casino but all the table limits are very high all the time, and we found it hard to play on any of the slot machines for any length of time...because they are very tight...and finding a cocktail waitress is nearly impossible. If you want to gamble...go to New York New York or Downtown. The buffet is expensive ($30 per person for dinner). It's very large with a lot of choices, but I didn't think it was worth the money. (We tried it once) We opted to dine in Downtown Vegas because the dinner choices are more vast and a lot less expensive. All in all....it was a nice place...but next time I will go back to the Monte Carlo (half the price and similar location and just as clean) or just stay in Downtown Las Vegas where we hung out at most of the time anyhow. You're not in the hotel room that much anyhow...and I definitely won't pay the big price tag thinking I'm getting something special....because at Planet Hollywood....you aren't. OH! I almost forgot...The nightclub is full of prostitutes that look as if they may be teenagers....we thought it was tasteless for an upscale nightclub to allow this sort of thing. (and yeah...they know)....but I guess that's why some people go to Vegas. Great hotel for a bunch of bachelors but not so great for a couple or family.

This is a good hotel. Not as good as the Bellagio, but not as pricey. However, there are fabulous rooms with great décor and the food is good too. The buffet is to die for. Easily merits four stars.