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“Fair price, fun stay” 5 of 5 stars
Review of Planet Hollywood Resort & Casino

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Planet Hollywood Resort & Casino
4.0 of 5 Hotel   |   3667 Las Vegas Blvd. S, Las Vegas, NV 89109   |  
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Ranked #97 of 272 Hotels in Las Vegas
GreenLeadersBronze level
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
52 helpful votes 52 helpful votes
“Fair price, fun stay”
5 of 5 stars Reviewed August 19, 2014 via mobile

We stayed here to celebrate my boyfriend's 39th. When staff realised this at check in, we were given an upgrade to an amazing room facing Bellagio fountains.
The hotel is central on the strip, great fun, with everything you need at the door step.
Fingers crossed we will return soon .

Stayed March 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TotalService, Specialist Eleanor at Planet Hollywood Resort & Casino, responded to this review, August 20, 2014
Thanks for your review. We are delighted that you enjoyed your room upgrade and had a fun stay. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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9,451 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,749)
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Ashburton, New Zealand
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 19, 2014

Planet Hollywood was in the perfect location on the strip with great access to the Miracle Mile shops. The check in service was fantastic and we were even upgraded to a fountain view room. I would highly recommend one of these rooms and it was magical to watch all of the lights at night time from the massive comfy bed. The bathroom was a little dated however very spacious and clean. Planet Dailies within the casino had great food/service so would recommend eating there. The elevators are quite noisy so would suggest avoiding rooms close to them. All in all I would stay here again as the price for what you get is amazing value!

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TotalService, Specialist Eleanor at Planet Hollywood Resort & Casino, responded to this review, August 20, 2014
Thanks for your review. We are delighted that you enjoyed our service and found us to be a good value. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kennewick
1 review
4 of 5 stars Reviewed August 19, 2014

I always stay at PH every time I go to Las Vegas. The atmosphere of the Casino Floor and the location on the strip is why I stay there. The Heart Bar is a fun place to hang out, and you can hear the music on the whole casino floor while gaming.

Room Tip: Get a Resort Room overlooking the Bellagio fountains.
See more room tips
  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TotalService, Specialist Eleanor at Planet Hollywood Resort & Casino, responded to this review, August 20, 2014
Thanks for your review. We are delighted that you enjoy our atmosphere and we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 18, 2014

Excellent hotel in the centre of everything. Excellent room service, friendly staff. Rooms were spacious, clean, dark, cool and quiet. Just what you need in Vegas!! Would defintiely recommend to others and will definitely stay here again.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TotalService, Specialist Eleanor at Planet Hollywood Resort & Casino, responded to this review, August 20, 2014
Thanks for your review. We are delighted that you enjoyed our location and friendly staff! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Covina
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 18, 2014

Overall rating of this property should be average. Too much noise, not enough security to control those that had too much to drink. Not enough payoffs on slots for those that only play slots! At point I will not recommenyt casino to people over the age of 35 or 40!!!!!!

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TotalService, Specialist Eleanor at Planet Hollywood Resort & Casino, responded to this review, August 20, 2014
Thank you for your feedback. We are constantly working to ensure each guest has a memorable experience and your feedback will help us with this process. We hope to have the opportunity to welcome you back in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed August 18, 2014

As a regular Vegas visitor, I have stayed at more than a dozen Vegas properties and I was very disappointed with my stay at Planet Hollywood. First, I made a 2 minute and a 4 minute phone call to California and they charged me $60 on my bill...after being hung up on, not having calls returned, they claimed that they would take one of the charges off but nothing yet...brutal customer service.

It started with a lengthy line up at 2:30 pm...with 3 check in stations without somebody there....not acceptable.

I got up to my room to notice a so so job of cleaning in the bathroom and carpet in the room.

I went out to the pool and was REALLY disappointed. The area is just a dirty...no filthy...concrete area with no atmosphere and to sit by the pool you need to spend $300 on a cabana. How about rather than selling cabanas on Groupon, you take care of your guests better.

Even if they are moderately more expensive, I would strongly suggest you stay at MGM, New York New York or somewhere comparable.

The only positive they have going for them is location.

Room Tip: Don't even consider using the phone.
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  • Stayed August 2014, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TotalService, Specialist Eleanor at Planet Hollywood Resort & Casino, responded to this review, August 20, 2014
Thank you for your comments. We are sorry to hear of your poor experience on your last visit. We will be sure to share your comments with our management. If you would like to discuss your experience further, please feel free to send us an email at Totalrewards@custhelp.com. Please be sure to include your TripAdvisor posting, along with the name of the property and your first and last name. We do hope you will stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mililani
1 review
5 of 5 stars Reviewed August 18, 2014

Arrived with my room ready, bellmen brought our luggage to the room and we were ready for action. Patronized Dailies restaurant because of the variety of selection on the menu. Rooms decor and service personnel were good enough to impress family and friends.

Room Tip: If you are renting a suite, make sure you have enough people to occupy the spacious room. The suites...
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  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TotalService, Specialist Eleanor at Planet Hollywood Resort & Casino, responded to this review, August 20, 2014
Thanks for your feedback about your experience at Planet Hollywood! We are delighted that the service impressed your family and friends. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Planet Hollywood Resort & Casino

Address: 3667 Las Vegas Blvd. S, Las Vegas, NV 89109
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Green Hotel in Las Vegas
#36 Luxury Hotel in Las Vegas
#41 Spa Hotel in Las Vegas
#47 Casino Hotel in Las Vegas
#80 Family Hotel in Las Vegas
#80 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Planet Hollywood Resort & Casino 4*
Number of rooms: 2600
Official Description (provided by the hotel):
Experience celebrity first hand at the "House that Fame Built" - Planet Hollywood Resort & Casino. With star-worthy accommodations and an upscale atmosphere, you never know who you might see. After all, the resort is known for hosting some of the biggest film stars as they debut their newest films. Here everybody's PHamous! Dine like a star at Koi, the Hollywood hotspot where Japanese tradition meets California innovation or Strip House, the critically acclaimed NYC-based steakhouse. On the casino floor, Heart Bar, The Playing Field and The Pleasure Pit ensure non-stop excitement each with their own brand of fun. Upstairs on The Mezz, Gallery Nightclub and the PCD Burlesque Saloon are a star-studded one-two punch of glamorous nightlife, while Holly Madison takes sexy center stage in the striptease spectacle PEEPSHOW. You can also discover the latest trends at the Miracle Mile Shops or socialize and sunbathe at the Pleasure Pool. For those who’d rather relax indoors, the Spa by Mandara hosts a bevy of rejuvenating services in a calm, serene setting. ... more   less 
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Also Known As:
Planet Hollywood Resort And Casino
Planet Hollywood Las Vegas
Planet Hollywood Hotel Las Vegas
Las Vegas Aladdin

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