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“Great place to stay off the strip!” 5 of 5 stars
Review of Sam's Town Hotel and Gambling Hall

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Sam's Town Hotel and Gambling Hall
3.0 of 5 Hotel   |   5111 Boulder Highway, Las Vegas, NV 89122   |  
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Don't Get Stripped!
Ranked #59 of 269 Hotels in Las Vegas
Certificate of Excellence 2014
Lanse, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
“Great place to stay off the strip!”
5 of 5 stars Reviewed July 25, 2008

We had a very nice stay at Sam's Town. This was our first trip to Vegas and we were a little unsure what to expect but found it a very easy city to get around in and we had no problems finding Sam's Town. We stayed 2 nights here, then went on to Utah before coming back and spending our last night here again. We enjoyed being able to get away from the hustle and bustle of the strip and there was plenty to do at Sam's Town. The light and water show was nice to watch in the evenings. There are stores here also that were nice to shop in, no crowds and very convenient. We loved the Fireside Cafe that offered a breakfast buffet for $6.00 and I believe the dinner time one was $10. Lots of fantastic food for a very reasonable price.
While I had read a couple reviews concerning the smell of cigarette smoke, we didn't notice any at all. We were there midweek so not a big crowd but as non smokers we expected to smell it a bit but couldn't detect any at all. We did of course ask for a non smoking room and stayed on the 3rd floor our first stay and the 4th floor the second time.
The valet parking made things very easy and convenient for us. Just pull in front of the door and unload and your done. Same when you are ready to check out or to go downtown, hardly any wait time and very pleasant attendants.
I plan to stay here again when we return to Vegas, we got our rooms at a very reasonable price and were very satisfied.

  • Liked — Friendly staff, clean, lots of things to do on the property.
  • Disliked — Nothing.
  • Stayed June 2008, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,092 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (331)
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edmonton
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 22, 2008

We had heard all great stuff about Sam's Town but for our stay there nothing went right. We decided to stay a few days on the strip then move to Sam's town for a change of pace. We booked through Expedia and had requested a smoking room and yes i know that this is not a guarantee-but this is Vegas-didn't think this would be problem here -anyways there was no smoking rooms available when we checked in which was 4 pm and the earliest we could have checked in was 3 pm so the front desk staff (Vic) was very nice and said to call down to the front desk in the morning and request to be moved to a smoking room. We thought no problem we are very easy going people. To go and have a smoke was quite the ordeal since we were on the seventh floor and had to go all the way to the casino whenever we wanted to smoke-no balconies or smoking in the halls allowed. When we called down in the morning we were told that they might be about to move us at around 2 pm to a smoking room if we stayed and waited around until then-if we weren't there at that time they couldn't hold the room for us-We were absolutely not waiting all day in the hotel to maybe get a smoking room!! I talked to the manager finally and was told we had to move all our luggage out of the room and could keep it at the front desk so the room could be held for us because we couldn't occupy two rooms even for a coulple of hours-we stayed here midweek and i'm sure there were vacant rooms but the manger was not willing to help us out with this at all. Finally we decided we couldn't fight with them and get anywhere so was transferred our stuff to another room the rest of our group was staying in and got them to hold on to the smoking room for us because we had plans for the day.They were not helpful or accomadating at all!!!
Once one thing goes wrong everything seems to go down hill. The pool is small but open late so we thought that was great until we went there at night and saw all the cockroaches in between the cracks!!! A few I can understand but they were everywhere-even dead ones in the pool!!! The parking is far from the rooms which is not fun after a long night of walking. People were not friendly or having a good time-unlike staying on the strip. The buffet was well priced and fairly decent. Mystic Falls is currently not open-under construction-which was very disappointing and it's a long drive to the strip. All in all I didn't like most of the staff or atmosphere at Sam's Town-would never stay her again

  • Liked — Rooms
  • Disliked — Front desk staff
  • Stayed July 2008, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsburg, VA
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 12, 2008

It's Vegas...unless you get one of the newer hotels, you'll basically get the same room anywhere. Sam's town is a ways from the strip...which is what we wanted...but there is a free shuttle to the strip. The are constructing a new casino next door, but we didn't have any issues hearing the noise. The rooms are clean, the staff is very nice and the parking is close. If you don't want to stay on the strip, Sam's is as good a place as any and well worth the money!

  • Liked — The Mystic Falls area was very pretty and the staff was extremely nice!
  • Disliked — The pool was too small!
  • Stayed July 2008, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 7, 2008

We stayed at Sam's Town for 4th of July week. We were part of a wedding party that was there, and since we'd had good stays at other Boyd's properties in Vegas, we didn't expect any problems. While the rooms were nicer than the average room at that price ($35 for the cheaper days and $115 at its peak for a nonsmoking, king bed), a number of "little things" were overlooked/ignored and really soured our stay.

First, when we entered the room, the room itself was clean but there were a number of scuff marks on various points on the walls. These are easy to clean off, so I was disappointed to see them there. Next, there was a stack of linens in the bathroom. Two of the four that were displayed (the bath mat and a hand towel) had large, brown-red stains
--I'm not sure if it would have been better or worse to hide them. Luckily, they were taken away the next day.

The bathtub was oval-shaped and wretchedly uncomfortable. Looking to my right while soaking, I was able to see--all week--that the toilet cleaning wasn't particularly thorough. There was also no complimentary conditioner or shower cap, though I saw some on the housekeeping carts as they made their rounds.

The room itself was fine, but the walls are thin. For half our stay our neighbor fought nightly with a significant other via cell phone, then rose at dawn accompanied by her boom box. It should also be noted that we had more television station variety at the Motel 6 we stayed in on our return journey. Sam's Town had about 15 channels, including 2 CNN feeds, Fox News, 3 internal channels, TNT, TBS, USA, and the local network affiliates. One can argue that there's no need for good cable while staying in a casino, but the slots are ridiculously tight, so I ran out of my admittedly meager gambling budget on day 2.

We saw a movie at the theatre on our second night. The projector wasn't in focus.

The buffet was affordable, but starch-heavy and bland. Due to our other commitments we didn't try any other restaurants in the hotel.

As we were checking out, I looked above my head and noticed that the AC filter was disgusting. That probably explained why our allergies were acting up during our stay.

As far as the wedding, the important part is that our friends ended up married, and the atrium balcony was the best site in the casino for a ceremony. The casino-provided flowers were brown at the edges, but no one noticed.

  • Liked — Price
  • Disliked — Cleanliness, attention to detail, food, location, amenities.
  • Stayed July 2008, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
plymouth
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 20, 2008

Always wanted to stay at Sam's, phoned the night before and got great rates, loved it..

Actually forgot my capri pants on leaving...silly me, we moved on to Freemont Street, so took the free shuttle back and there they were all neatly packaged, waiting for me, great service, thank you, super place, great rooms, good food and happy slots..

  • Liked — everything under one roof, top class rooms
  • Disliked — nothing
  • Stayed May 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
Top Contributor
50 reviews 50 reviews
35 hotel reviews
Reviews in 34 cities Reviews in 34 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed May 26, 2008

Great rates with entertainment, meals, and place to sleep all in one place. My 19-year-old daughter and I met my parents here for a family reunion. We only left the hotel/casino to explore the Hoover Dam and Red Rock Park. We had a blast at the bowling alley, which cost $2 per person/game and $2 for shoe rental. The huge hotel courtyard was a plus and very refreshing---you didn't feel like you were in the usual casino hotel that reeks of cigarette smoke. The rooms were nice, but the hallways lacked cleaning---dust bunnies along the edges of the halls, which was quite noticeable. Luckily, we didn't have to spend much time in the halls. We had rooms that faced outward towards the west on the fifth floor---didn't even mind that we weren't overlooking the courtyard. Plenty of food choices within the building---we ate dinner in our rooms from Subway, ate breakfast from McDonald's and Dunkin Donuts. All in all, a good stay!

  • Liked — On-site entertainment
  • Disliked — Dust-bunnies in the hallway
  • Stayed May 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, New York
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 4 cities Reviews in 4 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed May 22, 2008

Stayed at the Flamingo in a new "Go Room" from May 13th to 17th. On the 17th, we moved to Sams Town. We had two comped rooms there and the third night was $85.00. Before checking out, we contacted a casino host and got that night comped also. I found Sam's to be a great alternative to the craziness of the Strip. The employees are extremely courteous and helpful. We lost our shirts on the Strip, but could do nothing but win at Sam's. The slots were very loose! Our room was on the 6th floor, and you could choose to look down into the lobby, which has an amazing laser show in the evening, or you could opt for an outside view. The bedroom was very comfortable and the bathroom very clean. There are an array of eating places...from MacDonalds, Dunkin Donuts, Delis, Panda Express, Sbarros, and of course, buffets and restaurants. We had a $4.99 steak and eggs breakfast at the Fresh Harvest Cafe every morning (other choices also for $4.99), and it was fantastic.
Also, a movie theater, bowling alley, and arcade on premises. This would be good if you are traveling with kids. The buffet was Excellent!!! I would go back again....the casino is two floors and HUGE!

  • Liked — Free shuttle service to strip and other places
  • Disliked — nothing
  • Stayed May 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sam's Town Hotel and Gambling Hall

Address: 5111 Boulder Highway, Las Vegas, NV 89122
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #59 of 269 Hotels in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sam's Town Hotel and Gambling Hall 3*
Number of rooms: 645
Official Description (provided by the hotel):
Sam’s Town Hotel and Gambling Hall is owned by Boyd Gaming Corporation. Sam’s Town features 12 restaurants, an 18-screen movie theater, 56-lane bowling center, a 12,000 square foot entertainment center and 25,000-square-foot Mystic Falls Park with waterfalls, footpaths, mountain & nightly laser shows Mystic Falls Indoor Park. The property has a 133,000-square foot casino with 40 table games, 3,000 slot and video poker machines, a bingo parlor, keno lounge and newly renovated poker room and race and sports book. ... more   less 
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