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“MINI GET AWAY” 3 of 5 stars
Review of Rio All-Suite Hotel & Casino

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Rio All-Suite Hotel & Casino
4.0 of 5 Resort   |   3700 West Flamingo Rd., Las Vegas, NV 89103   |  
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Ranked #90 of 272 Hotels in Las Vegas
GreenLeadersSilver level
Vancouver, Canada
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“MINI GET AWAY”
3 of 5 stars Reviewed June 25, 2014

The hotel is getting run down ,(like BALLYS , Flamingo ) the room is so dirty , the only reason I stay here is closed to my girl friends home ,ant the restaurant is very poorly run ,we have to wait almost half hours ,but there is so much open section ,and so many staffer stand around ! with my 40 years plus experience in the hospitality industry ! over all ,it better them alot of motels in Vegas

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TotalServiceTeam, Guest Relations Manager at Rio All-Suite Hotel & Casino, responded to this review, June 27, 2014
Thank you for your review. We are glad to hear that overall you were happy with your stay and that our location works for you. We do apologize for any disappointment you may have experienced and hope to have the opportunity to welcome you back again!
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5,569 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,467)
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Monee
1 review
3 of 5 stars Reviewed June 25, 2014

Love the Rio for the WSOP, and location is great for good odds at Gold Coast and Palms...though Rio is where I usually win. Was able to check in early and was glad to do so, but my room in Ipanema was definitely outdated. Its really starting to show....

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TotalServiceTeam, Guest Relations Manager at Rio All-Suite Hotel & Casino, responded to this review, June 27, 2014
Thank you for your review, we are pleased you enjoyed your overall stay. We look forward to seeing you back again!
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A TripAdvisor Member
2 of 5 stars Reviewed June 24, 2014

Hotel staff and management need to be trained in Hotel Management. Hotel needs to be updated ! Housekeeping should check rooms throughly to make sure every light is working, every hinge on the doors are secured!

Room Tip: Check all furniture before opening doors ,doors fall off hinges ! This hotel is an accident waiting...
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  • Stayed June 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TotalServiceTeam, Guest Relations Manager at Rio All-Suite Hotel & Casino, responded to this review, June 26, 2014
Thank you for your feedback. We apologize that you were disappointed in your stay, and that you had any issues with the housekeeping of your room. We will forward your comments to our management team and we hope that we will get the opportunity to correct any bad impression you were left with.
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toronto
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 24, 2014

Decided to give Rio a try since we always have a car and don't mind it being off strip. I was pleasantly surprised. Really liked the room, the layout and the casino was decent too. My favorite was the pool. Really enjoyed it. The staff were great although the front desk is a bit slow. Will try it again on my next trip for a night or two.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TotalService, Specialist Matt at Rio All-Suite Hotel & Casino, responded to this review, July 21, 2014
Thank you for taking the time to review your recent stay. We are glad you chose to stay at The Rio! We're always happy to pleasantly surprise guests. We are thrilled you enjoyed the pool as well! We hope to welcome you back again on your next visit!
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Niles
2 reviews
5 of 5 stars Reviewed June 24, 2014

The best hotel not on the strip and better than most on the strip.
Very clean rooms, friendly dealers and great atmosphere. Love the sports deli but the wait can be long if going there late night.
I am staying at the Rio next time again for sure

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TotalServiceTeam, Guest Relations Manager at Rio All-Suite Hotel & Casino, responded to this review, June 27, 2014
Thanks for your review. We are delighted that you enjoy your visits with us and we look forward to your next one!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plainfield
1 review
4 of 5 stars Reviewed June 24, 2014

Service was awesome as usual ... room was nice (although furniture could use some updating). Great variety of restaurants and entertainment. Will continue staying here. Miss the show in the sky though

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TotalServiceTeam, Guest Relations Manager at Rio All-Suite Hotel & Casino, responded to this review, June 27, 2014
Thanks for your review. We are delighted that you had a nice stay and enjoyed our service. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pasadena, California
Top Contributor
120 reviews 120 reviews
16 hotel reviews
Reviews in 40 cities Reviews in 40 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 24, 2014

We always have a great room and enjoy the service we receive. The Rio has a number of restaurants to find something you enjoy eating,

This last trip we were disappointed that they no longer had the shows in the Masquerade room. Our grand daughters were in town and we were excited for them to see that.

This trip was not good at all for beverage service at all. Didn't seem to matter where we were playing or if we found someone, it was ""not my area'' or "i'll be back"" Not sure why as it has been fantastic in the past so maybe they quit paying them so much or some other reason, but before they had an IPAD they ordered on and in the blink of an eye we had our beverage. We tip in gold dollars so they usually follow us around. Sadly the only Harrahs property that we had beverage service was at Paris, Ballys was terrible as was the Quad and the others.

If not for the beverage service I would give it a 5... but we love our beverages when we play even if it is coffee.

Room Tip: It is off the strip but they have shuttles to the strip, just watch the times as they stop sometime...
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TotalServiceTeam, Guest Relations Manager at Rio All-Suite Hotel & Casino, responded to this review, June 30, 2014
Thank you for your feedback. While we are delighted that you enjoyed your overall visit, we are sorry for the slow beverage service during your stay. We are constantly working to ensure each guest has a memorable experience and your feedback will help us with this process. We hope to have the opportunity to welcome you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rio All-Suite Hotel & Casino

Address: 3700 West Flamingo Rd., Las Vegas, NV 89103
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Green Hotel in Las Vegas
#35 Luxury Hotel in Las Vegas
#42 Casino Hotel in Las Vegas
#57 Family Hotel in Las Vegas
#76 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rio All-Suite Hotel & Casino 4*
Number of rooms: 2548
Official Description (provided by the hotel):
Spacious suites and luxurious amenities complement the gaming thrills, sumptuous dining and hot entertainment found at Rio. The excitement of Carnival radiates throughout the casino floor and out to the pools of VooDoo Beach where guests can soak up the sun in both family-friendly and adults-only areas. Inside, guests can dine at Martorano’s, an Italian restaurant serving the world’s greatest meatballs, or experience the city’s finest panoramic views at VooDoo Steak. Rio’s Carnival World and Village Seafood buffets have been voted the city’s best and shouldn’t be missed. Crown Theater, a nightclub and live music venue, books everyone from Platters, Cornell Gunter Coasters & Marvelettes to Devo. Of course, you may prefer to dance above the lights and under the stars at VooDoo Rooftop Nightclub. Back on the ground, entertainers Penn & Teller and the Chippendales keep audiences enraptured nightly. ... more   less 
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Also Known As:
Rio All-Suite Hotel And Casino
Rio All- Hotel Las Vegas
Rio Suite Hotel
Rio Hotel Las Vegas
Rio Suite Resort
Rio Casino
Rio Suites

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