This is another enormous hotel on the Vegas Strip. When my party booked the hotel, we were assured that it was not necessary to travel through smoking areas in order to get to our rooms. So untrue! You DO have to walk through the smoky casino to get to the elevators that go to the guestrooms.
Although the hotel putatively offers a "non-smoking corridor" through the casino, the so-called corridor, which is not enclosed and is more of an aisle than anything else, is: (a) not very wide, (b) poorly ventilated, (c) has only a few discreetly placed signs that don't specifically forbid smoking in the corridor, (d) has no one patrolling it to ensure that people are not smoking in it, and (e) smells strongly of smoke. The smoke went everywhere. The hotel pumps a ghastly scent to try to mask the smoke. The scent - by turns acidic and cloying - is perhaps even worse than the cigarette smoke. The odor goes everywhere, even to the shops in the mall adjoining the hotel and connecting the hotel to the Venetian. I am sensitive to smells, but generally tolerant of them. In this case, the smell was bad enough to trigger a headache everyday.
This is an enormous hotel. In order to run smoothly, guest interfaces are processed through a relatively anonymous and impersonal (but efficient and polite) set of systems. The hotel therefore lacks any personal feel. We dined several times at the Chinese restaurant Zine, which offered excellently executed (but very expensive) food, perhaps 3-4 times what it would cost in Manhattan Chinatown! You can charge purchases at the Palazzo's and Venetian's restaurants to your Palazzo hotel room. It will delay the sticker shock until you check out.
The rooms are spacious and clean, and I give an extra star for the fact that the beds are very comfortable (and unlike my previous stay at the Venetian, properly made), the separate shower very nice, and the free and plentiful parking much appreciated. This would be a four star property easily in my rating system. However, the smoky nature of the hotel and the headache-triggering scent limit this hotel to two stars, and I do not plan to return unless these are corrected.
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- Also Known As:
- The Palazzo Hotel Las Vegas
- Palazzo Las Vegas
- Palazzo Hotel Las Vegas