My wife and I stayed at the Palazzo from December 25 to 29. Because of our hectic work schedules we were looking for a place to pamper ourselves. This property exceeded our expectations. We found the staff to be friendly and helpful. Our room was on the 37th floor and had a great view. The room was very spacious with a very comfortable bed. We very rarely left the property as it met all of our needs. Thanks to reading other travelers reviews of this property I was prepared for the only glitch we ran into, inaccurate charges related to the minibar. The front desk staff immediately and without a hint of doubt removed the charges from our bill. We will definitely stay at this property again.