I booked for two nights for about $fifty a night because of the free internet and the free FULL HOT breakfast.What a lie that was.At breakfast I realize they only serve sausage when the hotel is full.The cook told me that truth while the front desk clerk lied to me and said they never serve meat at all.
Uhhh maybe their website should state that instead of lieing to people.
That's not even the half of it.The manager had a nerve to lie to my face.Her first lie was "We only serve a continental breakfast" (False advertisement)
Then the next lie she told was "We are only suppose to offer a continental breakfast but we like to offer more than just a continental breakfast for our guests" (False advertisement---website mentions nothing about continental or deluxe continental)
Then the last lie she told was the MOTHER of ALL LIES and that was "Well I had some gravy this morning and the meat is chopped up inside"
Now I know for a fact that is a lie because I tasted the gravy and unless the meat was purated like baby food, meat was nowhere to be found.
I finally had enough of the manager with her lies and bad,unprofessional attitude that we left one night early and then on top of all of that, they had a nerve to double charge me. When I asked them for the corporate phone number, they said there was no corporate phone number and that I could file my complaint against the manager with the manager herself.
What kind of crap is that?????!!!!!!!
The billing issue didnt get resolved until I actually called the corporate number off their website. i was told I would have to wait 3 days for the manager to respond before anything else could be done.So I went through my bank that same day to get the charge reversed and ......what do you know, they called me back the very next day.
BEWARE!!! STAY AWAY FROM THIS HOTEL!!!IT IS TOO FAR FROM THE STRIP AND YOU CAN GET A BETTER HOTEL FOR LESS MONEY AND HEARTACHE
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- Also Known As:
- Microtel Inn & Suites Las Vegas Hotel Las Vegas
- Microtel Inn And Suites Las Vegas
- Microtel Hotel Las Vegas
- Microtel Las Vegas
- Las Vegas Microtel