I always eat here at least once when I stay downtown. I ate here twice on my last trip. Once I got the French Dip, which was pretty good, and once their prime rib special, which was better than I expected it to be at that price.
The service is always good, even when they're really busy. They're friendly but don't hover and they're efficient. Sometimes there's a line to get a table but it generally moves quickly.
The menu is pretty much basic American food at a reasonable price. You can view the menu online at the 4 Queens site and I believe it even includes prices, which is nice for those of us on a budget.
I've never had a bad meal or bad service there. I would definitely recommend having a meal here. As I said, I always make sure to eat there at least once each trip.
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