The facility is AMAZING! The minute I walked in, I felt myself give a huge sigh of contentment (not something one does often in Las Vegas). The Spa is very easy to find - the hotel did a great job with signs, directions, etc. Check in was very friendly, informative and SIMPLE!
Atmosphere - absolutely amazing! Peaceful is an understatement. The sounds from the water features are calming, but not overwhelming.
They do seem to be slightly understaffed with folks doing multiple duties (doing tours, laundry, serving tea). All staff members were very kind and helpful, but seemed to be stretched too thin.
They have great snacks - fresh, organized, plentiful.
MASSAGE: While I enjoyed the massage atmosphere and LOVED the lotions/oils used, I felt that there was room for improvement. I booked a Swedish Massage because I wanted a gentle massage with relaxing, long, flowing strokes. That is not what I got. My therapist never once asked - before or during - about pressure, her strokes were quick and NOT relaxing AND, I got a lecture during my massage about my exercise habits. Being completely honest, she was a talented therapist and she gave me the massage that my body needed (working on painful areas like ACL and IT bands, overly tight quads, etc), but not the relaxing massage that I wanted.
FACIAL: Wonderful. I have very sensitive skin, and had no reactions or real discomfort during the facial. The esthetician was LOVELY and she did an exceptional job (I believe her name was Theresa)! My skin looked AMAZING (which is tough to pull off with someone who has very, very sensitive skin). And, the massage I received during my facial was one of the best massages of my life!!!!!!!!
I've been to other spas on the strip, and Qua trumps them all. I will return during each and every visit.
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