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“Fantastic hotel and fantastic price!!” 5 of 5 stars
Review of Platinum Hotel and Spa

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Platinum Hotel and Spa
4.0 of 5 Hotel   |   211 E Flamingo Rd, Las Vegas, NV 89169   |  
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Ranked #14 of 269 Hotels in Las Vegas
Certificate of Excellence 2014
Somerset UK
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
“Fantastic hotel and fantastic price!!”
5 of 5 stars Reviewed September 16, 2007

This is one of the most luxurious hotels I've ever stayed in! Only open since Dec '06 so still has that new feel to furnishings and decor. Very spacious with full kitchen, lounge + bedroom with en-suite bath with jacussi bath. It was a pleasure to sink into the very comfy bed with beautiful bed linen. Had room service breakfast each day - beautiful but pricy unless you have it included in the room rate. Best rates are on the hotel website. The roof top pool is very 'chic' - definitely geared to adults. Lovely sunbeds and an urn of iced face towels to cool you down as you leave. Some reviewers have commented about the walk to the strip - it is only about 7 minutes, you arrive opposite the Bellagio and the hotel becomes a haven away from the noise and glitz. We did get a taxi to MGM to see 'Ka' - well worth it to arrive to see the show (fantastic) cool and comfortable. Cost $10 between 4 so very cheap. Only in Vegas for a few days to get over UK flight before travelling on but would return just to go to this hotel if I had the chance.
All in all a beautiful hotel and fantastic value for money.

  • Liked — Quality of hotel accomodation. Location. No gambling so quieter than other hotels. Cost.
  • Disliked — Impersonal check-in desk staff.
  • Stayed August 2007, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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California
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 4, 2007

We loved the Princess Suite, the extra large whirlpool bathtub is absolutely fabulous!!! The rest of the bathroom is very roomy, with two sinks and shower (a little small, but very nice). The kitchen was also a nice amenity to have in our suite, it definitely saved us money on breakfast and lunch as we were able to cook ourselves, but the hotel does NOT provide pots and pans so we had to buy some of our own. We didn't use the TV's that were both in the living room and bedroom, but they seemed really nice. The suite provides a lot of closet space which is always nice and having a washer and dryer in our suite was great. We loved the balcony, very spacious and a great view of the Las Vegas Strip.

We had a few mishaps when we first arrived with the valet service, but hotel management took care of that issue for us and let us park our truck ourselves for our entire stay and also offered a complimentary dinner or spa treatment. We decided to eat dinner at The Platinum Restaurant and enjoyed their ribeye steak, sauteed mushrooms and aspargus, but their mashed potatoes were horrible, the crab cakes were completely delicious and so was their asian crunch salad, after all that we didn't have room for dessert so I can't comment on that part of the menu. The staff at the restaurant was fabulous, very pleasant and attentive to our needs.

Unfortunately there were some foolish people that were staying in the hotel the same weekend as we were - they decided to have fun with the fire extinguishers on the 16th fl. and set off the fire alarms and we all had to evacuate the hotel at 4:00am. We were staying on the 17th. fl. and had to walk down all 17 flights of stairs, which is horrible when you are half asleep. Of course we were happy that the fire alrams do work and warned us to evacuate, because if it had really been a fire we would've been more than happy to run down all 17 flights of stairs to safety! Finally getting back upstairs and to sleep we woke up a few hours later to realize that the pools (both indoor & outdoor) were completely closed due to someone throwing bottles and glasses from their balcony out to the pool area. Once again we realize that this wasn't the hotel's fault and they have closed the pool for our own safety until the glass has all been removed from the pools, but this put a damper on our stay as we were looking forward to go into the pool for the day!!!

Finally sometime in the late morning/early afternoon we were allowed to go into the pool, once this happened we had so much fun that we forgot all about our bad experience with the valet service, fire alarms going off in the early morning hours and the pool being closed for the morning!

For the nightlife - well since there isn't any gambling inside the Platinum Hotel we walked over to the strip, which isn't a far walk at all. We enjoyed the different hotels, which we've seen plenty of times before and went back to nice non-smoking, non-gaming hotel of Platinum and enjoyed the rest of our stay.

All and all we enjoyed The Platinum Hotel and Spa and would definitely book the Princess Suite for our next stay in Vegas. Everyone has to realize that no matter where you stay you are going to have issues. Everyone can't be happy all the time and no one can make you happy all the time, but you just make the best of what is handed to you and put a smile on your face and keep going. You make the best of your stay and you'll be guaranteed a great time, because remember your trip is all what you make of it. We could've sat and sulked all day and weekend long, but we didn't!!!!!

Never go off of someone else's bad comments because they could have a completely different outlook on life than you do and you are letting them dictate your vacation. If I would've wrote this review right after our issues at Platinum this would've been very negative, but now that time has passed and I have thought about everything I realized that we enjoyed ourselves 100% and are planning a trip very soon!!!

Enjoy : )

  • Liked — Non-smoking and non-gaming hotel; extra large whirlpool bathtub and kitchen amenities; balcony was spacious and had a great view of the Vegas Strip.
  • Disliked — No pots and pans for the kitchen; hard to get a taxi to stop, but it isn't a far walk to the strip.
  • Stayed August 2007, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tabathajohnson
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 3, 2007

My husband & I recently stayed at The Platinum while we were on our honeymoon in April of this year...The staff was friendly & helpful...We loved the Complimentary valet parking, it was very convenient, we never had to wait more than a couple of minutes for our car.
The rooms were huge & extremely nice...my husband loved the huge flat screen tv in the "living area"...The faux fireplace was romantic and the beds were the most comfortable we've ever slept in...
We will return to the Platinum next year for our anniversary!

  • Liked — The Beautiful Room & The Huge Whirlpool Bath
  • Disliked — Not so great view
  • Stayed April 2007, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford upon Avon, England
Top Contributor
60 reviews 60 reviews
26 hotel reviews
Reviews in 40 cities Reviews in 40 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed September 2, 2007

The hotel is definitely a real find. Good location being just a block behind Ballys and therefore relatively close to the Bellagio and Ceasars Palace. The suites are very spacious and very well appointed - excellent beds, enormous bathroom, flat screen TV's. There is a lovely American style fridge in the kitchen although there is relatively little in the way of kitchen utensils, no pans - I think they do not expect guests do much beyond making a coffee!. The pool although not huge is lovely to cool down in and the pool area is great with comfortable with great sun loungers and a bar. The other good thing is that the hotel feels more exclusive compared with the huge resorts in Vegas ie much smaller, no need to go through casinos to get to your room, checking in and out is quick and it is also non-smoking.
Couple of tips is staying there: if you plan to use the pull-out bed request on your arrival that you will be using it and need bedding for it. Other tip, walk through Ballys to get to and from the Strip rather than walking outside- it gets so hot in summer!

Stayed August 2007
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Jordan, UT
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 31, 2007

We selected this hotel because it offered a kitchen and living area, balcony and larger bedroom/bath for a good price. We were able to get a discount with our AAA membership. It's off the Strip a bit but we decided to check it out anyway. We went for a girl's trip and we were very pleased with everything. This hotel is less than a year old, so everything is new and nice. The beds are very soft, the full kitchen was not only beautiful but functional and spacious and the private balcony offered nice views of the city. The restaurant is good (had breakfast there) and the (5th floor?) pool has views of the Strip. There's no casino, which is a nice change. We went out on the town and came back to a very quiet, relaxing place to crash. If you're looking for the excitement of Vegas but want a retreat to escape to when you've had enough, the Platinum hotel and spa is the perfect place. I have stayed at many hotels in Vegas, most of them on the Strip, and I would definitely stay at the Platinum again.

  • Liked — beautiful, spacious suites
  • Disliked — location is a little bit away from the Strip
  • Stayed May 2007, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, CA
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed August 27, 2007

We only stayed at the Platinum for one night, but we won't stay there again. We think that since this hotel was converted from condos that couldn't sell, it couldn't handle the "crowds" of people checking in, checking out, parking at the same time.

Suite: The suite was spacious and roomy.. We liked the bathroom and the view was nice. Nice flat screen TV. This alone, however isn't enough to convince us to stay again.

Parking: Valet only. There were only 2 (maybe 3) attendants for the hotel. It took forever to get our car and it was quite unorganized. The valets were collecting tickets, getting cars and calling cabs while we all waited in the heat.

Pool: The pool was being drained or something so we couldn't use it.

Check in/out: The reception area is quite small and wasn't really able to accomodate all the people checking out at the same time. I didn't see TV checkout as an option so we waited in line.

Internet: "nothing is free" -quote from front desk when I asked if there was free internet connection in the hotel.

  • Liked — Flat screen TV, huge bathroom, spacious suite
  • Disliked — Terrible in-room coffee, valet only parking, inconvenient access
  • Stayed August 2007, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 26, 2007

The web site, the communication by telephone had me really looking forward to staying at the Platinum. It's not meant for kids. Yes, they showed a movie or two on the wall by the pool, but the warmth I experienced by viewing the web site and speaking to reservations from home was non-existent throughout my stay. I felt that everyone was bitter because there was the Vision Sports National Basketball Tournament with teams from all over staying at all hotels in Las Vegas with their parents, NBA players and collegiate coaches nationwide. There are no soda, ice or snack machines on the floors of the hotel. Your recourse is the delapidated corner establishment next door. It seems like they want to price everything like the Bellagio, but treat you like Motel 6 (no offense intended Tom Bodet). Heck, MGM has more affordable water, pizza and sandwiches. The highly-touted hi-def TV's were unclear, yet the stainless steel kitchen was impressive. The so-called free valet may be a treat to some, but I'd rather park somewhere myself on the premises in order to not wait so long to get my car and go. I hope the Platinum gets better.

  • Liked — the Kitchen
  • Disliked — the service
  • Stayed July 2007, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Platinum Hotel and Spa

Address: 211 E Flamingo Rd, Las Vegas, NV 89169
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Las Vegas
#10 Luxury Hotel in Las Vegas
#11 Family Hotel in Las Vegas
#16 Romantic Hotel in Las Vegas
#20 Best Value Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Platinum Hotel and Spa 4*
Number of rooms: 255
Official Description (provided by the hotel):
The Platinum Hotel and Spa is non-smoking with no slots or tables; a sanctuary located near the action (just a block from the Las Vegas strip) with the look and feel of a trendy boutique hotel. Specializing in personalized service and offering an intimate spa, it's own restaurant and lounge, with an indoor/outdoor pool and spacious lounging deck, the Platinum offers only spacious suite rooms. ... more   less 
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Also Known As:
Platinum Hotel Las Vegas
Platinum Hotel Spa

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