We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“FABULOUS - SPACIOUS - CLOSE TO EVERYTHING” 5 of 5 stars
Review of Platinum Hotel and Spa

Save Saved
You added Platinum Hotel and Spa to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Platinum Hotel and Spa
4.0 of 5 Hotel   |   211 E Flamingo Rd, Las Vegas, NV 89169   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Ranked #12 of 271 hotels in Las Vegas
PORT HURON
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“FABULOUS - SPACIOUS - CLOSE TO EVERYTHING”
5 of 5 stars Reviewed November 27, 2012

Only stayed one night - but will definitely be returning to this Hotel next time. Huge Suites, top of the line kitchen, fireplace and relaxing tub. Balcony with wonderful views. This was a fantastic large suite. Super Clean and comfortable. Walking distance to strip and casinos. The Staff was most helpful. We will stay here in the future.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John A, General Manager at Platinum Hotel and Spa, responded to this review, November 28, 2012
We are happy you had a fabulous stay and look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,460 people have reviewed this hotel

Traveler rating
    1,706
    553
    129
    41
    31
See reviews for
536
986
107
346
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (629)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Ayrshire Scotland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 26, 2012

Just returned from a 3 week holiday at the platinum I have travelled a lot and must say this is the first time I feel I need to leave a review....what fantastic staff nothing was of any trouble to them...special thanks to lubna ,John, our housekeeping Monica...this hotel is so relaxing...I would also like to thank Josh,Scott and his 3 legged dog for their consideration.....veronica you are a star ...we are already starting our holiday fund to return . What can I say from our experience I would certainly recommend this hotel to all of our friends we had a great holiday clean,spacious,friendly.....thanks platinum see you all soon .....Margaret Allan Matilda.......

Room Tip: Strip view room 918 was great
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John A, General Manager at Platinum Hotel and Spa, responded to this review, November 28, 2012
Thank you Margaret for your fantastic review. Our staff will really appreciate your acknowledgements and we definitely look forward to welcoming you back on your next trip out to LV.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunny Florida
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 25, 2012

I knew I required non-smoking accommodations for my trip to Vegas and thankfully found the Platinum hotel. The Platinum is a great haven for non-smoking travelers to Las Vegas. In addition to the wonderfully clean air, the hotel offers HUGE, neat and quiet rooms. My room had a nice view of the skyline. We used the on-site restaurant a few times for breakfast and lunch and found the staff very attentive and courteous. The room service was also very good. The guys at the front lobby door were great too and hailed us a couple of cabs. The hotel is centrally located about a block or so away from the main strip and within a short walking distance. Although we did not use the pool, we did check it out and the water was clean and warm. All in all a nice stay and highly recommended!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John A, General Manager at Platinum Hotel and Spa, responded to this review, November 28, 2012
We are happy you found and enjoyed our non-smoking hotel. We appreciate the non-smoking environment also.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 23, 2012

I was so surprised to find a nice, non smoking hotel without a casino in Las Vegas! The Platinum Hotel is more like a condo than a hotel. The staff were excellent. The waitress in the bar was one of the best that has ever served us. The hotel was booked because it was Thanksgiving, but I would have never guessed it; it definitely didn't feel crowded. I was a bit hesitant about having to valet park, but I absolutely loved it. Very prompt. If you want to avoid cigarette smoke and want a calm atmosphere in the middle of Vegas this is the place to be. My relatives who live in Vegas didn't know about this hotel. I wonder if it was actally built to be a condo complex and someone converted it to a hotel. Will definitely go back!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John A, General Manager at Platinum Hotel and Spa, responded to this review, November 28, 2012
We are thrilled you had an excellent stay. You touched on a lot of the amenities that make our hotel stand out such as non-smoking/non-gaming, tranquil atmosphere and great service. FYI we were always built to be a condo-hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surprise, Arizona
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 23, 2012

Stayed here several times now and just love, love, love. Employees are pleasant, knowledgeable, helpful and have MANNERS! Fantastic location and no casino/smoke. Jimmy at front door was sooooo nice and accommodating. We were in a hurry to checkout and get our car and he was right there for us. You can tell he truly "cares". Don't hesitate to stay here, you will love and so much better than just a hotel room.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John A, General Manager at Platinum Hotel and Spa, responded to this review, November 28, 2012
We are so thrilled that you keep coming back and that you appreciate our staff. We work very hard to make everyone's stay excellent!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jefferson, Ga.
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 20, 2012

I am so glad we use this site! We could not make up our minds about where to stay and having never been to Vegas had no idea where everything was in relation to everything else. I read a review about this hotel and started checking it out. It was almost too good to be true! Good location, a very decent price and a GREAT apt like room. I was totally impressed with the staff and room. Every room is non smoking and has a balcony. It doesn't have a casino but there are plenty of them within walking distance.
Unfortuneately the pool was closed much of the time for a private party one day and then closed the day after it rained for safety reasons. Not enough of a disappointment to change my opinion and say i would stay again. Thanks Trip Advisor and the people that do reviews on here!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John A, General Manager at Platinum Hotel and Spa, responded to this review, November 28, 2012
We are so happy you read TA and it helped you decide on the right place to stay. We get many of our guests from this site and we appreciate that we got you too. We are glad you had a wonderful stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burnaby, Canada
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed November 20, 2012

I stayed here on a recent trip to Las vegas for 3 nights. It was a good value, with a very large suite. It came with a full kitchen, a living room and a huge bathroom. Staff was friendly and its location just off the strip was nice.

Everything was great except for house keeping. Overall the room was mostly clean, although the cups seem not exactly spotless. I noticed a somewhat large sticky spot on the floor in the kitchen, and on the second day i was staying there before housekeeping got to my room, I informed the front desk of the sticky spot. When I came back in the evening, my room had been cleaned but the sticky spot remained and I had less towels, and some cups had not been washed/replaced. On the day before I checked out, I complained again to the front desk, and also mentioned that the cups were not serviced. When I got back on my last night there, the sticky spot was still there, but my cups had been washed. Overall not a good experience with the housekeeping, as many other things were dirtier than I am used to.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John A, General Manager at Platinum Hotel and Spa, responded to this review, November 27, 2012
First I must apologize for the housekeeping issues. It is certainly not the service that we want our guests to have during their stay. We want to exceed everyones expectations and obviously we did not accomplish that with your stay. I am happy it was great in every other way though.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Travelers also viewed these Las Vegas hotels
Pool, Quiet, Ch...
Show More
Signature at MGM Grand
Signature at MGM Grand
#10 of 271 in Las Vegas
4.5 of 5 stars 7,540 reviews
Pool, Suites, Q...
Show More
Vdara Hotel & Spa
Vdara Hotel & Spa
#11 of 271 in Las Vegas
4.5 of 5 stars 7,831 reviews
City Center, Ba...
Show More
Mandarin Oriental, Las Vegas
Show Prices
Show Prices
Show Prices
Charming, City...
Show More
The Strip
Trump International Hotel Las Vegas
Quiet, Charming...
Show More
The Strip
The Palazzo Resort Hotel Casino
Shuttle Service...
Show More
Staybridge Suites Las Vegas
Staybridge Suites Las Vegas
#8 of 271 in Las Vegas
4.5 of 5 stars 595 reviews
Show Prices
Show Prices
Show Prices

Been to Platinum Hotel and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Platinum Hotel and Spa

Address: 211 E Flamingo Rd, Las Vegas, NV 89169
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Las Vegas
#10 Luxury Hotel in Las Vegas
#10 Spa Hotel in Las Vegas
#13 Romantic Hotel in Las Vegas
#14 Family Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Platinum Hotel and Spa 4*
Official Description (provided by the hotel):
The Platinum Hotel and Spa is non-smoking with no slots or tables; a sanctuary located near the action (just a block from the Las Vegas strip) with the look and feel of a trendy boutique hotel. Specializing in personalized service and offering an intimate spa, it's own restaurant and lounge, with an indoor/outdoor pool and spacious lounging deck, the Platinum offers only spacious suite rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TIG Global, Orbitz, TravelClick, Expedia, Travelocity, Tingo, TripOnline SA, Priceline, BookingOdigeoWL, Despegar.com, Agoda, Hotels.com and Otel so you can book your Platinum Hotel and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Platinum Hotel Las Vegas
Platinum Hotel Spa

Owners: What's your side of the story?

If you own or manage Platinum Hotel and Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.