The room (studio) was very good, five star I would say. However housekeeping was non-existent unless you phoned down to complain. I would go out for six hours with the green light on, but when I got back the room was never made up, every day. It seems they only plan to make up rooms after someone has checked out. Also, they have overcharged me. I am staying alone yet they charged me for a family of four, and so far I have got nowhere with getting it corrected. Although it does not say this on LateRooms, they charge extra for kids. At this point I have been overcharged by $140 and there seems to be nothing I can do about it.