I wish there was a rateing less than 1. This "Hotel" doesn't eve deserve that much!!
My future brother-in-law booked my mother and me a room at the Knights Inn "Hotel" over Memorial day weekend for his and my sister's wedding in Vegas. We checked in Friday, 25th of May. Well first off, we got into Vegas around 9am. We knew it was too early for check in, but thought we'd give it a shot. Afterall, some places are willing to give early check in's to travelers with reservations. Since my brother-in-law is the one that booked the roem, he decided that he would be the one to go in and ask about it. They told him that there would be no problem at all. So, he came out and told my mom that since the room was atually under her name, she would have to be the one to check in. When my mom went to do so, she was told that she couldn't check in early and whoever told her that she could, was lieing. We decided to just go to my sister and brother-in-law's room and wait for the check in time.
When we finally got into our room, we wished we hadn't!
There wasn't a trash can to be seen or a remote for the t.v. to be had anywhere in sight.
When I turned on the water to take a shower, the head was spraying everywhere. It was hitting the ceiling and the wall by the toilet. When I stepped in I had a choice of 3 heat levels:
Below, however, there was only 1 heat level:
The bathroom light kept flickering on and off. So at least half of my shower was spent in the dark.
When I tried to get drink of water from the sink, the knob came off in my hand. I know I'm not Shera, so I know that I didn't break it.
We were supposed to have my best friend and my sister's 4 children in our room during our stay. We needed more towels, pillows and blankets for this to be plausible.
After requesting for those 3 items plus the missing trash can and remote 5 times, I decided to go to the front desk and ask for them personally, instead of over the phone or asking the non english speaking house keeping people like we had been. The lady at the desk called the house keeping guy and told him what we wanted. He said he would have it there in 5 minutes. After 20 minutes, my nephew went to the storage closet where he saw the guy just standing around smoking and asked him for our stuff. The guy gave him 1 blanket, 2 towels, 2 pillows and said that there are no extra trash cans or remotes for our room.
During the evening, we had an unexpected visitor. Some guy just walked right into our room while we (luckily) were all sitting there eating our dinner. He asked if the room number was 412. We confirmed that it was, and he left. We never did figure out what the hell that was all about.
The mattress' didn't have side panels. You could see straight into the springs. Everytime you got onto the bed, the top mattress slide off of the bottom one.
Saturday morning, we all decided to move to another hotel.
However, we had to make sure that it was alright with my brother-in-law, since he paid for the room for Friday and Saturday night. We needed to be positive that he would be able to get his money back for the night unused. He was told that since he booked through Travelocity, he would have to take it up with them. He said that he would just keep the room and give it to one of his friends that wanted to stay that night after the wedding but couldn't find a room in time.
We moved to the Alexis Hotel Resort, which happened to be the same place as the wedding. The room was EXCELLENT!! Highly recommend this Hotel Resort.
My new brother-in-law gave over the room key to him buddy for the Knights Inn. Everything was settled. Until his friend went to the room. The Knights Inn had doubled booked that room and there was someone else already in it.
That entire place is a run down rat trap. Unclean, unkept, unworthy of anyone spending thier money on it. Why should we, when not even they will!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.