Although we had reservations for a regular deluxe room, they put us in a handicapped room with no bath tub. My wife and I liked their great bath tubs from previous stays and we were rather disappointed that we had not the experience we used to have. We checked in late at night and were told that no other rooms were available.
The front desk used to be more cooperative.
In spite of this incident we like the hotel but we believe there is still room for improving the treatment of their guests.

I travel around the world and am discriminating. I took a 5 day trip with my children to this hotel/resort because it's off the strip and full of amenities. You can literally stay there your entire trip. The bowling alley and movie theater make it easy to stay there. We went into the strip for shows, saw three of them, and was welcomed back to the less crowded Red Rock. Service was great, room service, rooms, everything. Breakfast buffet was fine, not great. For example, no smoked salmon. Spa was wonderful for a message and nails. Only two tips maybe for the hotel. Need softer towels and also splurge with more than one bar of soap in the bathroom. After all it is a resort.

This place is beautiful, but not real comfortable or functional. The rooms are very dark- lots of little pinpoint lights to create atmosphere, but you feel like you're in a cave. Our rooms were miles from the casino. The casino/restaurant area is in the round, and very hard to navigate. We circled twice before we found the restaurant we were looking for, which was closed down. The wifi is exhorbitant, and the activity fee is pure greed. Pay $30 a day for the luxury of using a spa you have to pay for anyway? This place gets good reviews from business travelers, but if you're paying out of pocket, you can get more for your money elsewhere.

We visit Vegas frequently, and had high expectations for our 3-night stay at Red Rock, given that it's touted as the flagship resort for Station Casinos. Things just didn't work out as expected though.

THE GOOD STUFF:
We upgraded to a suite, which was huge. Very roomy and not far from the elevators. The bathroom was large with a separate shower & tub. The bed was quite comfortable. Bed linens and towels were clean.

The food at the buffet was great for the price. Six dollars for breakfast and nine for lunch with your players card.

The east parking garage is very close to the hotel, so there's minimal walking while dragging your luggage along. However, don't park in the west garage unless you like lots of walking.

Location near Red Rock Canyon was great for hiking our last day. That was one of the high points. Far from the strip, but the "free" shuttle is included as part of the $28 "resort fee." We took the shuttle to the strip once, but it's a long ride both ways. The bus driver was a great guy though.

THE BAD STUFF:
1st night: Fire alarm at 0030. Screamed for several minutes before being turned off. Had to call the front desk to discover it was a false alarm. Apparently the night crew didn't know they should notify folks that they don't need to evacuate (really?). Staff training needed.

2nd night: The fancy phone in the living room failed (we never used it) and the failure mode is to repeatedly call Security, who continue to call back to find out what you want. This went on for an hour, until I finally unplugged all the phones in the room, which finally stopped the insanity. Naturally, the telecom guy knew exactly what had happened the next day when he replaced the phone, but no no other staff member had a clue. More training needed.

My wife used the jaccuzi tub, and after she drained the water out, there was a large amount of black gunk on the bottom of the tub. No, she wasn't that dirty, the gunk is a slimy mold that grows in the jaccuzi jets if the tub isn't thoroughly cleaned periodically. Gross.

The carpet in our room was very dirty. If you went barefoot or wore socks, some oily/slimy black stuff got all over your feet/socks. To avoid that, I used the supplied slippers, which were way too small, but al least they kept the oily stuff off me. Bring your own flip-flops--my wife did. Nasty.

The floor in the bathroom was also quite dirty, especially in the corners, which had accumulations of hair and other chunks of garbage built up in them. Looked like vacuuming isn't done too often. I discovered this when trying to find the wife's dropped contact lens. Pretty disgusting. Better not to find out this stuff.

FINAL COMMENTS:
After some discussion with the front desk manager, we were comp'ed for one of the three nights, which mitigated our bad feelings and irritation somewhat.

Lastly, we had MUCH more fun when we were away from the resort than when we were there, which sort of sums up our feelings about Red Rock. Unlikely we will return.