Stayed here twice recently. The first time was back in May when I reserved two rooms. I was told they would be next to each other and I would get my bed preference, but neither ended up being the case. The accommodated me with a $100 food and beverage credit for the inconvenience. Another mishap was that the room they gave me (supposedly the only one left in the place) was a handicap accessible room, which meant I did not get the luxurious bathroom that everyone else got. After my trip I was sent a survey and wrote about all of this and they were nice enough to contact me offering me a free night stay on my next trip.

I took them up on the free night stay this August for a birthday celebration. It was a great room with all that we asked for and the trip was great until we were ready to leave on Sunday. Apparently the valet when parking our car on Friday left the car on (push button ignition btw). I should mention that the car is a hybrid as well. This resulted in the car being left on for who knows how long until both the battery died and the car ran out of fuel. The hotel basically refused to take responsibility. It took them over an hour to jump our car and then they paid for our gasoline. Needless to say I figured theowed us a little bit more. I got to Vegas quite a bit and have had my fun with Mandalay now, but will move along to other places at this point. I will say that the pool at Mandalay is hard to beat.

Amazing
Sleek
Exclusive
Loads of Facilities
Excellent Pool
Loads of Food

I read a lot of reviews before booking at THE Hotel and I'm so glad that I ignored all of the negative posts!! We spent 4 nights in Las Vegas over Halloween Weekend and it couldn't have been nicer. I had previously stayed at Mandalay Bay for business and really loved the place. Knowing that we'd want some extra room this time and loving the thought of not having a casino directly in the hotel, I thought THE Hotel would be a great choice. (for those who want the casino... the Mandalay Bay Casino is a very short walk away).

-Is it true that it's a long walk to the pool? Yes, but it's so worth it!
-Is it true that every now and then there's a smell in the hallway? If there is, we never experienced it.
-Was the staff rude? Some were more friendly and outgoing than others, but no one we dealt with was even close to rude

Our room was on the 32nd floor and it was spacious, clean and elegant! The male and female flip flop/slippers in the rooms (with robes) are an awesome touch and the toiletries provided are top notch. There was no line at check in and only a short wait at check out. The staff was friendly, the vibe was classy and sophisticated.

I originally booked for a king bed, but upon check in decided to go with two double beds which put us on a higher floor with a better view!

We stayed four nights and never heard a peep in the hallways and rarely saw anyone on our floor. I've stayed at four other hotels on the Strip and THE Hotel is by far the nicest.

The Beach/Pool is fantastic and while it can get crowded there are several different areas you can go. Overall we spent a little extra for THE Hotel, but it was absolutely worth it. Everyone else traveling with us (staying at different hotels) were jealous of how large our room was, the fact we had two bathrooms and the lack of massive crowds.

Parking in the Self Park garage is also a breeze. We will definitely be returning to THE Hotel as we didn't make it to the Shark Reef or up to Mix on this trip.

Upon arrival to this hotel we drove up to the vallet and let them take care of the car. We only had to tip the guy a couple of bucks and they parked the car for us and brought our luggage to our room. Reception were very professional when checking in and helped any way they could. We had booked The V Suite and even though it was a little more in price on their website it was well worth it. The lounge had a great view and was large enough to have a party! The bedroom was very modern and comfy,another great view, huge TV in the room as well as the lounge - a smaller TV in the bathroom. The room has a safe which is free to use. The Bathroom we thought was the best part of this room, the bath was like a swimming pool and both me and my partner could fit in fully submerged. His and her sinks and a seperate shower. The toilet was part of the bathroom but in its own room (oh forgot the bathroom by the front door!) Lots of freebee shampoos/body lotion etc.
The Hotel at Mandalay Bay links directly to The Mandalay Bay and is a lovely hotel. It has its own beach and wave pool (this was very busy but we still found two sunbeds together) The hotel is at the end of the strip when the Encore and Wynn is the other end. Unless you cut through the hotels you have to walk on the road to get to the main part. Their is a bus called Duce which is cheap and is hop on hop off and is stops directly outside the hotel.
All in all this hotel is amazing and were definately going back.