We stayed for 7 nights at THEhotel, booking a V Suite directly with their website using their Hot Summer Nights promotion. This was our third trip to Vegas.
Initially, we were given a truly appalling room on the 3rd floor - must be the worst room in the whole of Vegas! Was on a corridor of meetings rooms, so the whole place (inc room) smelt of stale coffee. The view consisted of the air conditioning unit, the car park and staff on their cigarette break - NOT good! The room was also REALLY dark - had to turn a light on to see anything.
We asked to be moved but the hotel was full that night apparently (was the Friday before Justin Timberlake so not surprised) but they offered to move us the next day - and they stayed true to their word, moving us up to the 27th floor.
Soooo much better - lighter, brighter, nicer all round! This room had floor to ceiling windows (unlike other room), and had a great view of the mountains from the living room, and a strip view from the bedroom. Honestly, it was SUCH a step change in quality, it felt like another hotel!
Previous posts have complained of bad service - we found the front desk staff to be very polite but not as friendly as those we encountered at the Palazzo and Signature. Staff in THEcafe were cool but efficient. Staff in the Bathouse Spa were nice but the spa attendants seemed a little disinterested. My massage therapist was excellent.
The walk to the pool took me about 10 mins, and in midweek mid-October, there were plenty of chairs available. Also, to get into the pool, every individual needed a room key, which a pool attendant would check and swipe before letting you in - so only guests can enter the pool area.
Previous posts also complained about a sewer smell - have to say that we did experience this. Not all the time - most of the time there was this lovely tropical coconut fragrance. But on occasion, the hallways proper honked of a blocked toilet - like that one in Trainspotting, bleurgh!
Also, lots of complaints about the location - have to say that it didn't bother us but then, this was our third trip so we'd seen plenty of the strip and knew our way around. Think for Vegas newbies, the location would be awkward. Also, THEhotel is very quiet - has a real boutique feel to it, which I really liked - nice to escape the madness of the casinos.
Bit of an epic - thanks for reading this far! Hope it helps you in making your hotel choices :o)