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“Great Hotel” 5 of 5 stars
Review of Delano Las Vegas

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Delano Las Vegas
4.5 of 5 Hotel   |   3940 Las Vegas Blvd South, Las Vegas, NV 89119 (Formerly THEhotel at Mandalay Bay) (The Strip)   |  
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Ranked #21 of 269 Hotels in Las Vegas
Certificate of Excellence
Berlin, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Hotel”
5 of 5 stars Reviewed yesterday NEW

We had a great time at the hotel. The rooms are absolutely beautiful and the service is great. Special thanks to Myra who took really good care of us. The lobby smells delicious and having a pool only for Delano guests is really nice. We will definitely come back.

Stayed May 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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888 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (255)
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English first
Glendale, California
Top Contributor
253 reviews 253 reviews
114 hotel reviews
Reviews in 95 cities Reviews in 95 cities
258 helpful votes 258 helpful votes
2 of 5 stars Reviewed yesterday NEW

I came for business, it's a nice hotel and no smokey casino to walk thru. The suite was nice, large and comfortable. Plenty of power outlets and nice bed and bathrooms (two). My complaint is the mandatory RESORT FEE, brings my score from 5 to 2. They said its for wifi and fitness center (but not entry to the spa with showers and sauna). I explained I'm on business, no time to exercise and my cell phone has internet so I didn't need their wifi. I was told the fee is automatic. As a business person I NEVER charge my customers for anything they don't want and I find the resort fees in LV an insult. I will never give a hotel here a good rating when they charge me for something I didn't request. I don't mind paying for a service that I desire, should definitely be the hotel guests choice.

Stayed May 2015, traveled on business
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1 review
5 of 5 stars Reviewed yesterday NEW

I've been staying atThe Delano{The Hotel} for the past 6 years and it gets better every year. The staff was the best. Everyone went out of their way to please us.We were WOWed
Things r always fesh and like new . Aromatherapy throughout hotel awesome.




  • Stayed May 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Top Contributor
142 reviews 142 reviews
19 hotel reviews
Reviews in 40 cities Reviews in 40 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the Dalano during a work trip for a convention at the Mandalay Bay Convention Center. My room, which was a "standard" room, had a sitting room with a work desk and a half-bath and also a sleeping room with a separate full bath. Both rooms had floor to ceiling windows and there were TVs in both rooms and in the full bath.

The bath had a shower and a big soaking tub which I enjoyed using after a long day on my feet. I had two minor problems with my room, one, a broken clock radio, was not fixed until I reported it a second time. The more serious issue (the water in the shower was so hot it was scorching and there was no way to make it cooler) was fixed before I returned to the room.

The staff was helpful and friendly and assisted me in obtaining tickets to see "O" at the Bellagio. I thoroughly enjoyed my stay at the Delano and would stay here again if I have the opportunity.

  • Stayed February 2015, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Chicago, Illinois
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Service level was impressive through entire stay. Both Kate and Steve at front desk were extremely helpful & beyond professional.
Steve spent time to tell me about some of the art, meaning of the lamps at front desk along with rug thru lobby. All very interesting..I love learning about the history and artwork.
Thank you for an awesome stay!

Stayed May 2015, traveled on business
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Dallas
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here before when it was The Hotel and it was one of my favorite Las Vegas hotels. Still game free/smoke free which is what I prefer.
Sees like maybe they've cheapened a bit , it doesn't seem to have the same feel but it's still clean, nice and comfortable. Staff is always great, too. If the price is right, I'll be back.

Stayed May 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DLV_Guest_Relations, Guest Relations Manager at Delano Las Vegas, responded to this review, 3 days ago
Hello Patrioticpatriot1,

Thank you for your review and continued patronage! While I am pleased by your comments regarding our comfortable suites and exceptional guest service, I am saddened that Delano Las Vegas did not live up to the expectations that you were accustomed to when it was THEhotel. Your comments allow us to continue to measure our success in providing the ultimate luxury hotel experience to each guest we serve. We look forward to seeing you again soon and thank you for your valued feedback!

Sincerely,
Drew Effler
Delano Las Vegas Guest Relations
Guests@delanolasvegas.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kitchener, Canada
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Loved how there was tvs in every room including the bathroom. Wish we could have spent more time in the hotel because it was so nice. I am not sure why people complained about the pillows because we slept like babies. I would hands down stay here again. We felt like VIPs and were treated so well, early check in, late check out, no issue. Nice how you have access to Mandalay bay only steps away. Only issue was all the kids who kind of took over the pool, hot tubs and lazy river. But there is nothing you can do about that. Love the Delano! Planning our next trip :)

Stayed May 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DLV_Guest_Relations, Guest Relations Manager at Delano Las Vegas, responded to this review, 3 days ago
Hello Talia69,

I thank you for providing a recount of your great stay! Our goal at Delano Las Vegas is to make your stay memorable so you return home inspired by what you have experienced. I am absolutely thrilled that you thoroughly enjoyed your stay! Given the countless options in Las Vegas, we greatly appreciate having had the opportunity to serve you. It would be our honor to be your choice hotel during your future visits!

Sincerely,
Drew Effler
Delano Las Vegas
Guests@delanolasvegas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Delano Las Vegas

Address: 3940 Las Vegas Blvd South, Las Vegas, NV 89119 (Formerly THEhotel at Mandalay Bay)
Phone Number:
Location: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Casino Hotel in Las Vegas
#8 Spa Hotel in Las Vegas
#14 Luxury Hotel in Las Vegas
#15 Business Hotel in Las Vegas
#19 Romantic Hotel in Las Vegas
#20 Family Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Delano Las Vegas 4.5*
Number of rooms: 1100
Official Description (provided by the hotel):
Anchored by intimate yet energetic public spaces and sophisticated accommodations, the non-smoking, all-suite boutique hotel will appeal to the most discerning travelers from around the globe. At Delano Las Vegas, guests will discover a blend of personalized service and effortless luxury coupled with unexpected elements of individuality and high-concept design. "Delano guests will be wowed by the transformation of this very special destination," said Matthew Chilton, general manager of Delano Las Vegas. "Dynamic public spaces will serve as social hubs where guests will want to linger and socialize while the clean design of the suites will create a quiet escape." Blending eclectic details to create an atmosphere that is playful and filled with energy, the stylish public spaces will be highlighted by a completely redesigned lobby featuring three distinct social spaces - a unique coffee bar, sophisticated lounge and cafe concept. Upstairs and away from the action, Delano's 1,100 guest suites will provide a luxurious retreat. ... more   less 
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Also Known As:
Thehotel At Mandalay Bay Hotel Las Vegas
Mandalay Bay Hotel Las Vegas
Mandalay Bay Las Vegas
The Hotel At Mandalay Bay
Las Vegas Hotel Mandalay Bay

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