We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Delano Las Vegas - Trying Too Hard?” 3 of 5 stars
Review of Delano Las Vegas

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Delano Las Vegas to your Saves list
Delano Las Vegas
4.5 of 5 Hotel   |   3940 Las Vegas Blvd South, Las Vegas, NV 89119 (Formerly THEhotel at Mandalay Bay) (The Strip)   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Ranked #23 of 271 Hotels in Las Vegas
Certificate of Excellence 2014
Greater London, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Delano Las Vegas - Trying Too Hard?”
3 of 5 stars Reviewed yesterday NEW

I stayed at Delano on my last night (a Wednesday) of 3 in Vegas, as I wanted to try a newer hotel and treat myself to something a little more upscale than my accommodation the first two nights. I was travelling solo and picked Delano as I liked the look on their website of the clean, modern rooms and large soaking tub in the bathroom.

Finding the valet parking at Mandalay Bay and Delano always seems a little harder than some other locations as the entrances are down what seems like a side street off the strip. However once driving in I was greeted courteously by the valet. As soon as I grabbed my luggage out of the trunk I had to ask the valet the direction I should be heading as it wasn’t immediately obvious. Little did I know this was only the start of my directional queries on this visit!

I walked towards the direction the valet pointed me and walked through some doors, there was no signage so I hoped I was heading the right away as I walked through another set of doors and into the hotel lobby. I was overwhelmed slightly as the lighting was very dim and there was loud dance music playing on the sound system. I am a fan of house and trance music but this seemed a little overpowering given that I was in a hotel lobby, not a nightclub. I kept walking, all the time glancing for signage. There were none, the only sign I spotted was a small brass “Elevators” plaque. I eventually found the “front desk” which was actually at the back. I was greeted courteously by a host and directed to the check in clerk. There was no queue so check in was swift. I was put on a very low floor, 4th if I remember correctly. Not sure what I did to deserve such a low floor or perhaps I was meant to tip in order to get a higher floor, but frankly I was so tired I didn’t bother requesting any such thing and took my keycard, ready to head to the room.

I walked back to the elevators and noted that there were 4 elevators and then a 5th that seemed tucked away a little bit, so if that was the one that arrived you’d hear the “bing” then be looking around to find where it came from …

Once I reached my floor I stepped out and was a little confused as at one end appeared a wall and the other a mirror (so it looked like a wall). Plus of course, no signs … Once I got my bearings I headed to my room. As I was on a lower floor they seemed to have some meeting facilities, so as I walked down the corridor (I had a corner suite) I passed two meeting rooms that were being packed up and a couple of people in the corridor using laptops. That was certainly a new experience for me in Vegas!

Finally I reached my room and used the keycard to enter. These are pretty cool RFID devices rather than magnetic swipe cards, so they are quite keen that you return them as I guess they’re more expensive than the disposable magenetic items. Upon entering my room I was very impressed. Immediately to the right upon entry is a small washroom then direclty ahead was the lounge area. The decor is very clean and modern. For some it might be a little too bare but for me the white, grey and black colour scheme works well and suits my taste. I have pictures of all the room areas mentioned in this review. The couch was comfortable and the flat screen TVs were impressive, modern items. Heading into the bedroom the quality continued, with a comfortable bed and I loved the way the TV appeared to “float” through the curtains. The bathroom was perfect - the tub was very deep, there was a TV, large walk-in shower and a separate toilet. Dual sinks, large, lit mirror, robes … all very impressive. There were other small touches too, such as a small “night light” by the door inside the bathroom. This stayed on all the time and was great for finding your way to the bathroom in the dark without disturbing a partner or whoever else you may be entertaining … !

I went back into the bedroom to unpack and this was where I hit my first room snag. The wardrobe was tiny. Whilst there were several hangers, realistically you were unlikely to be able to use them all without crushing your clothes against each other. I was bemused by such a design decision. Then came the next blow … there is no iron or ironing board. Now I’m not a fan of ironing but I do like to dress smartly and when living out of a suitcase, to me these are essential items else I’d be walking around covered in creases. I have never stayed in a hotel in the USA that didn’t have these basic essentials. Perhaps they want you to use the in-house laundry services? I’ve just no idea how you’re meant to live out of a suitcase without these items ...

Next up I checked out the wet bar and the fridge was fully stocked, although no room for personal items as is often the case. There was a coffee maker but … the provided coffee cups/pods were a chargeable item! $4.95 per cup … again, another very bizarre decision. Why pay that when you can pay a little more and have someone make it for you? I guess you could bring your own cups and coffee pods in the suitcase space you won’t be using for the clothes you can’t hang up or iron …

I decided to head downstairs and over to the casino and get some food. Once I was downstairs, the lack of signage really started to bug me. I had to go into the shop and ask the lady how to get to the casino. Thankfully it was literally a 2 minute walk and took you straight onto the edge of the Mandalay Bay casino and entrance to the Mandalay Shops…

Overall I left Delano feeling somewhat unimpressed. Whilst the room itself was nice and felt relatively luxurious, the overall feel of the place was that it was trying too hard. Why no signage? Are signs uncool? Why the loud obnoxious music throughout the lobby? Maybe it has more of a party feel at weekends but on a Wednesday night it felts out of place. And the decisions of the coffee, ironing facilities and tiny wardrobe all need rethinking. If they sorted out these items I would go back, but otherwise I would pick the main Mandalay Bay rooms over Delano.

Room Tip: Avoid lower floors due to meeting rooms
See more room tips
  • Stayed February 2015, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

714 reviews from our community

Traveler rating
    434
    166
    60
    27
    27
See reviews for
125
225
33
167
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed here for a convention at Mandalay... it's nice to be that convenient, but also nice to be able to get away from the hulabaloo that is "Mandalay Bay"... I'd highly recommend it!! When you stay, however, request a higher floor so that you are away from the ventilation systems and don't get any of the smoke smells shoudl you choose to open your window at night.

Room Tip: Go for a higher floor, away from the air ventilation systems.
See more room tips
  • Stayed March 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW

If you love clean white rooms and beautiful views. This place is definitely the place you want to spend your bucks hands down. From the design to the friendly staff this is one place my bucks will definitely be spent at.

  • Stayed March 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had the pleasure to stay at DELANO on March 21st 2005, was a bit skeptical at first only because DELANO is not a Casino Hotel, its a Hotel Only but is a very short walk to Mandalay Bay Casino (connected) we found the beds very comfortable and clean, it has the feeling of a SUITE as it has a separate living room area with own TV and 1/2 bath, the view wasn't the greatest but we were happy enough. will definitely stay there again!

  • Stayed March 2015, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Pasadena, California
1 review
4 of 5 stars Reviewed 2 days ago NEW

4 star hotel view was not good! Pool service was not very good!
Would of rather stayed at the Madalay resort! But Delano 2nd choice! Mandalay Bay would be my first choice! Aria would be third choice!!!




Room Tip: Bad view of Las Vegas
See more room tips
  • Stayed March 2015, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just spent nice 3-day stay at Delano. We chose this hotel because it is pet - friendly at an extra $50 per night.

Highlights: Extremely clean & fresh -smelling. Very friendly staff. we were constantly greeted. Very inviting atmosphere.

Valet Service was Excellent. Valets were very friendly & offered us bottled water. Nice!

Elevators were very well done. Never a long wait even though we were on 23 rd floor.

Best pet relief area in all the Vegas pet friendly hotels.

Use of Mandalay Pools is just darn fun.

Tram to Excalibur was really convenient. We were able to get to Bellagio using the 2 free trams available to all. Nice way to spend the afternoon shopping at Caesars.

Hotel never felt "crowded " Very nicely laid out & comfortable

Beds, linen & pillows high quality. 3 room Tv's, check

Low light - The dreaded $29 Resort fee. Heck, just add the fee in Room cost as this fee isn't optional!

Bottom Line - We have no complaints. Delano is a quality Hotel with upper scale Personnel. All Staff from Valet, Greeter, Front Desk & Maid staff were all excellent! We look forward to returning soon!

Room Tip: Great for Pets.
See more room tips
  • Stayed March 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I was booked to stay at Mandalay, but when my suite was given away and all suites booked, i was transfered into the Delano for 3 nights on my wedding weekend. What an awesome experience. The 62nd floor is where it is at!! This hotel is chic and sexy. Memories from this amazing weekend and the Delano stay will be talked about for many years. Awesome place to stay!! The staff was also really helpful and amazing.

  • Stayed March 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Delano Las Vegas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Delano Las Vegas

Address: 3940 Las Vegas Blvd South, Las Vegas, NV 89119 (Formerly THEhotel at Mandalay Bay)
Phone Number:
Location: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Casino Hotel in Las Vegas
#14 Luxury Hotel in Las Vegas
#14 Spa Hotel in Las Vegas
#16 Business Hotel in Las Vegas
#20 Romantic Hotel in Las Vegas
#22 Family Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Delano Las Vegas 4.5*
Number of rooms: 1100
Official Description (provided by the hotel):
Anchored by intimate yet energetic public spaces and sophisticated accommodations, the non-smoking, all-suite boutique hotel will appeal to the most discerning travelers from around the globe. At Delano Las Vegas, guests will discover a blend of personalized service and effortless luxury coupled with unexpected elements of individuality and high-concept design. "Delano guests will be wowed by the transformation of this very special destination," said Matthew Chilton, general manager of Delano Las Vegas. "Dynamic public spaces will serve as social hubs where guests will want to linger and socialize while the clean design of the suites will create a quiet escape." Blending eclectic details to create an atmosphere that is playful and filled with energy, the stylish public spaces will be highlighted by a completely redesigned lobby featuring three distinct social spaces - a unique coffee bar, sophisticated lounge and cafe concept. Upstairs and away from the action, Delano's 1,100 guest suites will provide a luxurious retreat. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, BookIt.com, Expedia, Booking.com, Travelocity, Hotwire, Agoda, getaroom.com, Odigeo and Jetsetter so you can book your Delano Las Vegas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Thehotel At Mandalay Bay Hotel Las Vegas
Mandalay Bay Hotel Las Vegas
Mandalay Bay Las Vegas
The Hotel At Mandalay Bay
Las Vegas Hotel Mandalay Bay

Owners: What's your side of the story?

If you own or manage Delano Las Vegas, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.