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“Really nice” 5 of 5 stars
Review of Delano Las Vegas

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Delano Las Vegas
4.5 of 5 Hotel   |   3940 Las Vegas Blvd South, Las Vegas, NV 89119 (Formerly THEhotel at Mandalay Bay) (The Strip)   |  
Hotel amenities
Ranked #112 of 272 Hotels in Las Vegas
Las Vegas, Nevada
1 review
“Really nice”
5 of 5 stars Reviewed yesterday NEW

Stay when it was THEhotel loved it. Just stayed now that it is Delano and it was amazing. Worth it. Love the upgrade.
There was a friendly/helpful staff member pretty much everywhere. The room itself was nice. Everything you need is right there and if it isn't someone will find it for you. I will definately will be staying there again.

  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 reviews from our community

Traveler rating
    40
    21
    12
    6
    9
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14
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12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
The Villages, Florida
1 review
5 of 5 stars Reviewed yesterday NEW

I loved the accommodations! The room was bright and had all the amenities I could have asked for. I felt as if I had a spa in my room with the large tub, robe and slippers. The bed, bedding and pillows were extremely comfortable and the turn down service was an added touch.

Room Tip: Could have used more room in the refrigerator rather than just the small shelf.
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  • Stayed September 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed yesterday NEW

Booked a seven night holiday to Las Vegas with Clive at Bright Skies Travel - absolutely brilliant!! Flew from Manchester 5th September 2014 with Thomas Cook direct flight and stayed in Delano Hotel which is right next to Mandalay Bay. Hotel was beautiful and our room was spectacular. When I say room we actually had an enormous suite with 2 queen size beds plus a lounge, massive bathroom and giant flat screen tv in all rooms including bathroom!! Can't fault Bright skies Travel, everything went according to plan and we were delighted with all. Thank you Clive for a brilliant holiday at a bargain price We won't hesitate to book with you again. Linda, Audrey and Barbara x

  • Stayed September 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Wow, what a Hotel. I've stayed at The Hotel at Mandalay Bay several times in the past and thought it was spectacular, but our Delano suite was over the top. Top notch friendly service and the usual great Mandalay Bay restaurants made it a very desirable experience. I highly recommend this property. Only one negative comment on the room. There is no place to hang your cloths. Two drawers under the in room safe and a place over the in room safe to hang a shirt or two providing you are not more than 4'6" tall.!!!

Room Tip: Panoramic Suite---Wow
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  • Stayed September 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW

The city was exciting with lots of things going on surrounding the Mayweather fight. The walk from the Delano Hotel to the Mandalay Hotel was very short unlike the walk between the two Palms hotel towers.

  • Stayed September 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DLV_Guest_Relations, Guest Relations Manager at Delano Las Vegas, responded to this review, yesterday
I am excited to know you chose Delano Las Vegas as your hotel destination while in Las Vegas to see the Mayweather fight. It is a pleasure to hear you were happy with our close proximity to Mandalay Bay. I certainly hope you return again soon for another exceptional visit!

Sincerely,

Matthew Resnick
Delano Las Vegas Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monterey, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We reserved a king room many weeks back at the Mandalay for two nights. When we went to check in they didn't have a king, so they offered to "upgrade us" to the new Delano next door. My boyfriend agreed to treat us, and I think they got a lot more money out of him. The room is fine. Not my taste - very modern and sparse, awful art, but a huge bathroom with nice amenities. It's a suite. I know this is common in Vegas but they charge 4$ per cup for the in room coffee maker, and $7 for a small bottle of water. Totally tacky. The bed was not that great, the linens were coarse and the mattress worn. The pillows are huge and lumpy. After the first night we called to ask for smaller pillows, and they brought up two more of the same ones! Someone else mentioned this, too, but we got treated like the unwelcome guests when they closed the lobby for a private "grand opening fashion show" our second night. When we heard it was a fashion show I asked the VIP staff in the lobby if we could attend because we have a women's clothing store. I showed her our business card. She acted like we weren't their kind of people, but gave me wristbands to invite us to the after-party that didn't start until 11pm. Later some guy called the room when I was napping to offer the same deal. Meanwhile, that night we were routed through the parking garage by a bunch of bouncers to get in and out of the hotel. Gee, thanks for making us feel special. Yes, and you can hear the bass bumping from the disco all night long in the room, too, on the 10th floor? Next time we will stick to the Mandalay. At least you know what you're in for, and its a much better deal.

Room Tip: Away from the airport side would be good. Not sure you can do anything about the bass bump from the...
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  • Stayed September 2014, traveled on business
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DLV_Guest_Relations, Guest Relations Manager at Delano Las Vegas, responded to this review, yesterday
Dear CnnmnGrl,

Thank you for sharing your experience. I sincerely apologize the level of comfort you experienced within your room fell below standard during your recent stay. Additionally, I am sorry to hear the private event held in the lobby caused noise disturbance late at night. I truly hope you respond to our private message so our Guest Relations team can further research your reservation and ultimately, restore your faith in Delano Las Vegas.

Sincerely,

Matthew Resnick
Delano Las Vegas Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed at the Delano at Mandalay Bay my most recent trip because they offered comp rooms and $600 in resort credit. Mandalay Bay is great because there are quite a choice of restaurants, shopping outlets, and gaming areas all at a decent walking distance. The standard rooms at the Delano will sleep 4 comfortably. The rooms are very clean and up to date unlike some nearby hotels. Service is quick and friendly. Will definitely plan on booking my next trip at the Delano again.

  • Stayed September 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DLV_Guest_Relations, Guest Relations Manager at Delano Las Vegas, responded to this review, yesterday
Dear joonah_h,

I am thrilled to see you were impressed with your stay at Delano Las Vegas. It is wonderful to hear you liked our room quality and the level of service extended to you during your visit. Our team cannot wait to serve you again soon!

Sincerely,

Matthew Resnick
Delano Las Vegas Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Delano Las Vegas

Address: 3940 Las Vegas Blvd South, Las Vegas, NV 89119 (Formerly THEhotel at Mandalay Bay)
Location: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Luxury Hotel in Las Vegas
#43 Spa Hotel in Las Vegas
#52 Casino Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Delano Las Vegas 4.5*
Number of rooms: 1100
Official Description (provided by the hotel):
Anchored by intimate yet energetic public spaces and sophisticated accommodations, the non-smoking, all-suite boutique hotel will appeal to the most discerning travelers from around the globe. At Delano Las Vegas, guests will discover a blend of personalized service and effortless luxury coupled with unexpected elements of individuality and high-concept design. "Delano guests will be wowed by the transformation of this very special destination," said Matthew Chilton, general manager of Delano Las Vegas. "Dynamic public spaces will serve as social hubs where guests will want to linger and socialize while the clean design of the suites will create a quiet escape." Blending eclectic details to create an atmosphere that is playful and filled with energy, the stylish public spaces will be highlighted by a completely redesigned lobby featuring three distinct social spaces - a unique coffee bar, sophisticated lounge and cafe concept. Upstairs and away from the action, Delano's 1,100 guest suites will provide a luxurious retreat. ... more   less 
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Also Known As:
Thehotel At Mandalay Bay Hotel Las Vegas
Mandalay Bay Hotel Las Vegas
Mandalay Bay Las Vegas
The Hotel At Mandalay Bay
Las Vegas Hotel Mandalay Bay

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