Before I commit to booking a room at a hotel, I always come to Tripadvisor to read reviews of the hotel and the rooms. There is such a mix bag of reviews on this hotel that I was hesitant booking here. But I didn't want to stay in a casino (hate the smoke) and I wanted to be close to the convention center with the ease of getting to the Strip using the Monorail. I took the plunge and I'm glad I did.
The rooms are sizeable and the bathrooms are large (I'm use to city standards like NY...tiny). The beds are super comfy and everything you expect out of a stock standard Marriott hotel. The hotel is right next door to the convention center (South Hall) which is very convenient if you're in town for a conference/tradeshow and a 2 minute walk to the Monorail Station (you can see it from the lobby).
I was pleasantly surprised about the air conditioning. So many folks on here complained about the air conditioning not working or that they were unable to control the unit from their room. Perhaps their A/C was broken? Who knows. Mine worked perfectly fine and honestly, it got way too cold I had to turn it off. You can't get it lower than 67 degrees but who wants it any lower? Do people need to have their room at icebox temperatures? I'm not sure what the problem was here but I'm glad I didn't let those reviews deter me from staying here.
Now for the noise...ok, this is true. If someone in the room next to you is talking on the phone at normal volume, you can hear it. The walls at this hotel are thin and maybe more so than other hotels. I lucked out that I only heard my neighbor once and he was off the phone after 10 minutes so it wasn't a bother. Other than that one time, I didn't hear anyone else and the hotel was full when I was staying there.
My one complaint about the noise was the location of my room. My window faced inwards looking at the pool area. For some reason, the hotel pipes in music outside at full blast and keeps it like that ALL NIGHT. Kind of pointless when no one is there in the evening. I could hear that background music noise in the evening so I used my earplugs and that solved the problem. The other issue was that on one of the evenings, there was a corporate party outside and it was super loud. Luckily by the time I got back from dinner the party cleared out.
I didn't have a problem with service at this hotel like other posts. Everyone was very pleasant and greeted me warmly. The man that checked me into the hotel was very nice and even waived the fees for internet with my Marriott membership. I could not have asked for more. Sometimes people have bad days, it happens. Or maybe I have different expectations.
Overall, my advice would be if you want a hotel near the convention center or a hotel that is non-smoking without a casino but easily accessible to the Strip, the Renaissance is a great option. Just bring some earplugs and ask for a room not facing the pool or the Monorail!
On a separate note, the breakfast prices at the restaurant are outrageous. $30 for an omelet and a regular coffee?