I am a nursing mom who was travelling away from my infant for the first time so I called the hotel multiple times to request/confirm a refrigerator in the weeks prior to my stay. Everytime I called, the associates promised that my request would be honored as I needed it for medical purposes. Upon arrival, there was no trace of my requests and of course, one was not available. Saul came to rescue and was absolutely FABULOUS. Not only was he friendly, efficient and accomodating, but he upgraded us to a room with a fridge large enough to fit my needs. His service was so astounding that I had been convinced my entire stay that he was the manager. Had he not been so accomodating, we would have had to have packed up and moved to another location. I am extremely loyal to the Marriott brand and it is instances like these that prove why. Thank you, Saul!
As far as cleanliness, upon packing up, we realized there was a HUGE yellowish stain on the bed sheets. I am quite surprised the housekeepers missed that. Other than that, the room was spotless.
- Official Description (provided by the hotel):
- The Renaissance Las Vegas Hotel celebrates everything that is distinctive and unique in Las Vegas. For the independent traveler who values originality, Renaissance is the only hotel brand that inspires and provokes its guests to discover something wonderfully new and different—each and every time they stay—so that no business trip ever feels routine. Located just one block east of The Strip, mere steps away from the Las Vegas Convention Center and Las Vegas Monorail; we offer direct access to all of the action and a peaceful night’s sleep to follow. As coveted location for the convention delegate, we make your trip home after a long day easier on your tired feet. Designed to champion effective meetings and events, the Renaissance Las Vegas Hotel provides highly perceptive services and precise execution to ensure the success of everyone involved. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Despegar.com, Odigeo, Marriott, Otel and Tingo so you can book your Renaissance Las Vegas Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Renaissance Las Vegas
- Las Vegas Renaissance