hotel itself looks beautiful on their website. I thought I would disregard other's review on how thin the wall is.. oh boy, I should had listened.

I stayed on a 14th floor and I hear the cars driving by down below, the airplanes, the next door neighbor opening/closing her door, and talked on her phone, ordering food.. sigh!

its safe to say, that I was very disappointed with my stay and wont be returning to this hotel.

On the website, it clearly says club level room, double or king beds. I arrived at the hotel around 11am in hopes of checking in early, but none of the rooms were available. Left to grab lunch and went back around 3pm (regular check out time). Upon Check In, I asked for double beds to confirm my reservations. The person helping me at the front desk stared at me and said "we don't have double bed for our club level rooms." I didn't want to question the person who worked there, so I asked if there were any rooms with double beds available. Once I arrived in the room, I was surprised by how small it was. I called the front desk to ask for a change of rooms and the person said there were no more rooms available. In my mind I was thinking, how is that possible.... Since I paid extra for the club level room, I wanted to at least have the club level benefits. When I asked if my key card could access the club lounge, the person says no, its not open anyways. I was thinking what in the world kind of hotel is this. I pay for the extra amenities and better room, but I don't get anything.

Since, I was stuck with this room. I decided to make the most out of it and enjoy myself. Sadly, the bed was dirty. There were black marks on the bed frame which I found as an eye sore, but I could care less since I did not need to touch it. Worst part was the bed sheets weren't fully clean. I slept on top of my towel that night.

Highly recommended for those who like to go to The Strip for fun, but have a peaceful night when they return to their room. We have stayed at many hotels in Vegas, and this is the first where we did not hear noise in the hallways or adjoining rooms late at night (early morning). It is worth the trip on the monorail, which is super easy to use. Would stay here again. Bed was very comfortable, room was clean. Very close to convention center.

This is my third stay in this hotel for New Year in Las Vegas. I like to spend a few hours on the Strip but then like to escape to more pieecfull place, like this hotel.
I really have a mixed emotions this time about the hotel (or to be more precise, Envy steakhouse). They used to provide a small amount of New Year's cheer in the form of a small band a few years ago. Then, two years ago it was a one man and a piano, but he was good and entertaining. Music was light, elevator type music, but OK, this is a different crowd for sure.This New Year Eve...nothing, not even music over the sound system. You eat VERY expensive dinner, and then go to sleep. The place where fun goes to die.

Concierge looked at me with a blank look when I asked him about the dinner and program that night...had no clue what I was talking about. Then he suggested for us to go to the Strip for entertainment? If I wanted to be on the Strip, I wouldn't be staying in this hotel, would I?
They used to have a fantastic concierge, lady knew everything and everybody, but she is gone too.
January 1st, room never got cleaned, only after we called at 5:00 PM upon the return from shopping.
Too bad.