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“Attention to Detail with a Smile” 5 of 5 stars
Review of Renaissance Las Vegas Hotel

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Renaissance Las Vegas Hotel
4.0 of 5 Hotel   |   3400 Paradise Road, Las Vegas, NV 89169   |  
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Ranked #67 of 272 Hotels in Las Vegas
GreenLeadersGold level
Escondido, California, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Attention to Detail with a Smile”
5 of 5 stars Reviewed December 18, 2012

I was in Vegas as support staff for a seminar. The hotel is a wonderful place to stay, recently remodeled, close to the strip and all the amenities you would hope for a comfortable stay. The folks at the renaissance went above and beyond to make sue the event went smoothly and the staff running the event were supported through the long hours that were required. I hope to be back soon!

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Renaissance Las Vegas Hotel, responded to this review, January 16, 2013
Thank you for sharing your thoughts on your recent stay and event with us at the Renaissance Las Vegas. We are happy to receive reviews such as yours that recognizes not only our hotel staff, but our exceptional event management staff as well. We take great pride in exceeding guest expectations in both our guest rooms and event space, so we look forward to sharing your feedback with these ambassadors. We truly appreciate you taking the time to applaud our staff in this forum.

Should you find yourself traveling to Las Vegas on leisure or planning another event, we hope you will give us the opportunity to serve you again.

All the best,
John Dempsey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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981 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami, Florida
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 13, 2012

Beautiful Hotel!! I love the Strip but it was nice not to walk 5 miles from the Hotel door to the Elevators and another 5 miles from the Elevators to the room like in the big Las Vegas Blvd. hotels. Clean and modern. Nice costumer service and they serve Illy Coffee!!
I had a little problem during my stay but the Front Desk Manger called me and apologize (sincerely apologies) and that make me feel better about the stay.
The hotel doesn't charge a "resort fee" witch is good if you don't spend time in the room and you are obligated to pay for something you will not use. And if you need internet there is Free WiFi in the lobby.

For sure I will back to stay here!

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Renaissance Las Vegas Hotel, responded to this review, January 16, 2013
Thank you so much for sharing your thoughts on your recent stay with us at the Renaissance Las Vegas. It is a pleasure to learn you appreciated so many of the attributes of the hotel that we take great pride in. From being a comfortable size, to offering a sophisticated sanctuary from the chaos of “The Strip” for guests such as yourselves, we enjoy offering a different side of Las Vegas. We truly appreciate you taking the time to recognize our hotel and express your satisfaction in this forum.

Should you find yourself traveling to Las Vegas in the future, we hope that you do give us the opportunity to serve you again.

All the best,
John Dempsey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spokane, WA
2 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 12, 2012

The Renaissance is so quiet that you would never know you were in LasVegas. We loved coming back to a classy, quiet hotel after the craziness of the Vegas scene. The staff are all very pleasant and helpful. Rooms are clean and classy with a comfy bed and great pillows. We did not eat at the restaurants but enjoyed Lilly coffee and fruit/yogurt cups at the E-Go coffee bar each morning. They also have a well equiped workout room with complimentary juice and fruit. There is a charge for wi-fi in the rooms, but when I politely commented that it should be free the desk clerk waived the fee. Seems that they have a policy of charging this to business guests but not to recreational guests. There is also free wi-fi in the hotel lobby. The location is close to the Monorail and the Las Vegas Convention Center and an quick cab ride to the strip. Will definitely stay there again.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Renaissance Las Vegas Hotel, responded to this review, January 16, 2013
We appreciate you taking a few minutes to offer some feedback on your experience with us. We particularly enjoy reviews such as yours, as it assures us that we are delivering on our service promises. Whether your future travel plans to Las Vegas are for business or pleasure, we hope you will choose us to serve you.

All the best,
John Dempsey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
fargo
Top Contributor
54 reviews 54 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 11, 2012 via mobile

Let's get this out of the way--I do not much care for the Las Vegas casino and drinking scene. So when I come here for business I look for ways to avoid the jumble. The Renaissance Hotel is my latest best answer.

The hotel is close, clean and quiet. The staff is friendly and helpful for the most part (more on this later). The bar/grill had good food and the waitstaff was wonderful and accommodating. The monorail is right out the front door if you want a quick ride to the Strip.

The exercise equipment is not new but worked well. Several machines could use a good cleaning, however. My only other complaint about this hotel was the valet. On arrival day I stopped to inquire about early check in. The valet was both rude and demanding about him needing to park the car (not true-there is lots of free guest parking). The bell staff and the front desk staff were excellent but need to be to overcome the immediate negative first impression left by the valet.

Overall, I recommend this hotel and I will come back.

Stayed December 2012, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Renaissance Las Vegas Hotel, responded to this review, January 10, 2013
While we are sorry to learn of your interaction with our valet, we are thrilled to hear that you had so many other wonderful things to say about your stay. We will be certain to share your feedback with the appropriate departments, as we always use these reviews as opportunities for improvement. It simply terrific that you found us to be an oasis from the Strip, as this is our goal for every guest.

We hope you will choose us when you travel to Las Vegas again.

All the best,
John Dempsey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockville, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 10, 2012

I can't say enough about this hotel. I stayed there over the first weekend of December 2012. I was greeted by a valet that rushed from the building to greet me before I could get out of the car. Check in was smooth and quick as I was friendly greeted by the manager and another front desk associate. The room was in perfect order and a large screen tv greeted me personalized welcome message. Since I've mentioned the tv, let me go into a little detail. I visit Vegas from the east coast about 3 times a year. I've stayed in sevaral hotels and timeshares throughout the area and the Renaisance had the best combination of tv's and channel selection. For the most part, they had a great majority of the major cable stations which is rare. they even had NFL Network (big plus). By comparison, I also stayed down the street at Terrible's and they had about 1/5 the number of stations.

The Renaissance is a quick drive to the strip and other attractions. It's located right next to the convention center. If you need a casino, you can find one with a short walk less than a block away. Parking is easy, simply choose the free valet or self parking garage. Although I didn't have a chance to use them, they also have dining/bar options available on site.

Super comfortable bed with duvet and nice views too!!

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Renaissance Las Vegas Hotel, responded to this review, January 10, 2013
Thank you so much for taking the time to write such a great review of our property. We are incredibly pleased to learn that we succeeded in meeting all of our mutual expectations during your stay. First impressions are everything in the front drive and from there we strive to solidify that impression over and over again. It appears we were able to deliver a great experience from start to finish and we appreciate your feedback, as it reassures our ambassadors that they are delivering on our service promises.

Thank you again for your comments. We truly hope you will choose us when you travel to Las Vegas again.

All the best,
John Dempsey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evanston, Illinois
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 7, 2012

The hotel was a short walk to the Monorail. The staff was outstanding and so helpful.
We enjoyed going to the Strip but it was so nice to spend the night here. The bar was great and offered light snacks. The breakfast at the steakhouse was outstanding and very reasonable. My wife and I enjoyed the family friendly atmosphere. Our room well designed
and very clean. We will stay here again!!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Renaissance Las Vegas Hotel, responded to this review, January 10, 2013
Thank you so much for taking the time to post your review on TripAdvisor. We are happy to hear all of the positive feedback you shared about our hotel amenities as well as our convenient proximity to the Las Vegas Monorail Station. The monorail station definitely makes it possible to enjoy that excitement the strip offers, but get back to peace and quiet for rest!

We hope you will give us the opportunity to serve you again in the future.

All the best,
John Dempsey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 5, 2012

The LV Renaissance is a very quiet hotel off the strip. Standard of the room and facilities are what you would expect from Renaissance. We got a very good rate and were happy to use the hotel as a base to explore Las Vegas rather than a destination in its own right. Our bags got misdirected en route and reception were very helpful in contacting the airline and arranging for our backs to be redirected straight to our room when they finally arrived.

Small coffee shop has illy coffee - which is a personal favourite.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Renaissance Las Vegas Hotel, responded to this review, January 10, 2013
Thank you for sharing your comments with us. We are thrilled to hear that you have so many positive things to say about our hotel, our convenient location and our coffee. We are quite fond of illy coffee as well!

Should your future travel plans include Las Vegas, we hope you will stay with us again.

All the best,
John Dempsey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Renaissance Las Vegas Hotel

Address: 3400 Paradise Road, Las Vegas, NV 89169
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Green Hotel in Las Vegas
#29 Luxury Hotel in Las Vegas
#50 Business Hotel in Las Vegas
#50 Romantic Hotel in Las Vegas
#71 Family Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Renaissance Las Vegas Hotel 4*
Number of rooms: 548
Official Description (provided by the hotel):
The Renaissance Las Vegas Hotel celebrates everything that is distinctive and unique in Las Vegas. For the independent traveler who values originality, Renaissance is the only hotel brand that inspires and provokes its guests to discover something wonderfully new and different—each and every time they stay—so that no business trip ever feels routine. Located just one block east of The Strip, mere steps away from the Las Vegas Convention Center and Las Vegas Monorail; we offer direct access to all of the action and a peaceful night’s sleep to follow. As coveted location for the convention delegate, we make your trip home after a long day easier on your tired feet. Designed to champion effective meetings and events, the Renaissance Las Vegas Hotel provides highly perceptive services and precise execution to ensure the success of everyone involved. ... more   less 
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Also Known As:
Renaissance Las Vegas
Las Vegas Renaissance

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