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“Nobu Luxury/Room Service” 4 of 5 stars
Review of Nobu Hotel at Caesars Palace

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Nobu Hotel at Caesars Palace
5.0 of 5 Hotel   |   3570 Las Vegas Blvd S, Las Vegas, NV 90109 (The Strip)   |  
Hotel amenities
Ranked #65 of 272 Hotels in Las Vegas
Ajijic, Mexico
Top Contributor
80 reviews 80 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
“Nobu Luxury/Room Service”
4 of 5 stars Reviewed August 7, 2014

Luxurious Room with NO VIEW .. too pricey for me to return since Cosmopolitan has similar or better suites at a fraction of the cost. The plus at Nobu is the ROOM SERVICE! I believe there is none better in Las Vegas .. I mean it is "to die for" .

Room Tip: If you spring for a Hakome Suite insist on a high floor, the lower floors have TERRBILE views
See more room tips
  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Caesars Entertainment

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TotalService, Specialist Tiffany at Nobu Hotel at Caesars Palace, responded to this review, August 9, 2014
Thank you for your review. We are delighted that you enjoyed our room service and we are glad that overall you were pleased with your stay. We appreciate the feedback and hope to have the opportunity to welcome you back again.
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275 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 7, 2014 via mobile

Lovely modern decor but room was soiled upon check-in: earring back on night stand along w/hairpin & dry cleaner clip, used make-up remover sheet & soiled q-tip @ vanity in bathroom, mini-bar & food drawer not re-filled. Guest services suggested it was probably a room change & housekeeping did not re-check room readiness. (4 days in I still have tray of items waiting for inspection!) Hotel has trouble dealing with cash clients (in Vegas!). Wi-fi a problem all-around... policy needs to be changed to provide unlimited free wi-fi to all guestrooms. Otherwise, rooms nicely laid out & bed very comfortable.

  • Stayed August 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TotalService, Specialist Matt at Nobu Hotel at Caesars Palace, responded to this review, August 8, 2014
Thanks for the review on your latest visit! While we are glad you enjoyed yourself in general, we regret that your room was not clean upon check-in, and for any inconvenience resort fees caused you. We strive to give our guests fun, memorable experiences, so it is always disappointing when we fall short. We hope to see you again in the near future!
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Charleston, South Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 6, 2014

We went for my b-day. Good location, mid-strip, easy access to shops, nice room, large. GREAT bed. Staff was attentive. Visited the Qua Spa, real nice. We would stay there again. Like Nobu and Mandarin best of ones we have stayed at in Vegas.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TotalService, Specialist Matt at Nobu Hotel at Caesars Palace, responded to this review, August 8, 2014
Thank you for taking the time to provide feedback on your recent experience! We are pleased you enjoyed your overall stay with us. We are delighted you liked our central location on the Strip, room, comfortable bed, and attentive staff. We hope you had a happy birthday, and that will consider staying with us again sometime very soon!
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Chicago, Illinois, USA
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 5, 2014

My friends and I stayed at the Nobu. It was awesome. The rooms were very clean. The beds were very comfortable. The staff was friendly and very accommodating. Anything we asked for from reservations to suggestions, they were more than happy to help. We did not have a view of anything except other balconies. I assume we were on the "inside" section of the tower. Overall, it was a wonderful experience.

Room Tip: Try to ask for a room with a view.
See more room tips
  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TotalService, Specialist Matt at Nobu Hotel at Caesars Palace, responded to this review, August 8, 2014
Thank you for taking the time to write a review of your recent visit! We are pleased you enjoyed your overall stay with us. We are elated you liked our clean rooms, comfortable beds, and accommodating staff. We can't wait to welcome you back again sometime in the near future!
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Elsternwick
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 5, 2014 via mobile

We had the best time at Nobu. The staff was so helpful and attentive they went above and beyond for us! Our room was massive and clean, we had a great view. The only things is the wifi should be free on all devices and a little more lighting over the shower would have been appreciated. Otherwise it was perfect!! The location is so central to club and everything. Its easy to find inside Ceasers just follow the signage. It's everything we wanted and more. We can't wait to stay with them again.

Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
TotalService, Specialist Tiffany at Nobu Hotel at Caesars Palace, responded to this review, August 7, 2014
We are thrilled that you enjoyed your stay and appreciate the kind words. Thank you so much for taking the time to let us know about your stay. We look forward to welcoming you back very soon!
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Meath
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 4, 2014

I stayed in nobu for four days in July with two of my friends. We had the best time and I couldn't begin to explain how fabulous it was. We arrived quite late at night as our flight was cancelled and we were greeted with the most friendliest staff at the check in desk. Our room was immaculate and it was cleaned twice a day through out our stay. We were able to use the VIP pool as well and we were given a 50 dollar food and beverage voucher to use each day. The use of the lounge was brilliant as it meant we could have wifi and free water. The hotel and staff was just amazing and really added to our time in Vegas

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TotalService, Specialist Tiffany at Nobu Hotel at Caesars Palace, responded to this review, August 7, 2014
Thank you for your review. We are delighted you enjoyed your stay and were treated like the valued guest you are. We appreciate the kind words about our staff and we look forward to seeing you back again very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 31, 2014

left here with a really bad taste in my mouth.At check in we were told that the meal's that we had been told were included in the price of the room for our stay actually only applied to one day of our stay,this was after my wife who wished to check this had rung back to nobu and confirmed a second time that buffet meals were included every day,a 45 minute call from New Zealand at international prices,she had also been quite insistent that they sent a fresh e-mail stating the meals were included. But the woman laughed her off saying that it was all there on her screen and everything would be fine.
We check in and you guessed it meal's only provided for one day of our stay we immediately told Patrick the man checking us in that it was not correct and he said that it was ok all telephone conversations are taped so he would clear up the matter and get back to us that evening. Well by lunchtime the next day no contact so I ring the front desk Patrick is away for two days so I demand to speak to duty manager and am again assured that all call's are recorded so he would soon get to the bottom of it and ring me back, you guessed it still waiting next morning so back on the phone only to get from the guy that the tape had been reviewed and we were incorrect, which we felt was just plain wrong so we asked if we may listen to it to show them were we felt we had been told that the meal's were included and were surprised to be told "no we couldn't listen to the tape" NOW COME ON if this tape proved my wife was wrong why not let us listen?
So after this I went to Caesars front desk and asked to speak to there duty manager to let them know what was happening and once again was given the same old line "I'll ring you soon" and you guessed it I'm still waiting.
THE GOOD OLD BAIT AND SWITCH IS ALIVE AND WELL AT NOBU.MAKE SURE EVERYTHING IS IN WRITING WITH THIS CROWD BEFORE YOU BOOK OR BETTER STILL GO SOMEWHERE ELSE!

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TotalService, Specialist Matt at Nobu Hotel at Caesars Palace, responded to this review, August 1, 2014
Thank you for the comments. We are sorry to hear of the poor service you experienced at Nobu in regards to the front desk. Providing quality service our valued guests expect and deserve is our primary goal. We hope you will consider granting us another opportunity to show you how much we enjoy having you as our guest!
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Additional Information about Nobu Hotel at Caesars Palace

Address: 3570 Las Vegas Blvd S, Las Vegas, NV 90109
Location: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #65 of 272 Hotels in Las Vegas
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Nobu Hotel at Caesars Palace 5*
Official Description (provided by the hotel):
The world's first ever Nobu Hotel at Caesars Palace is a luxury infused, celebrity-driven exhibition. And its guests? We can't quite put our finger on it, but well, let's just say they have a certain je ne sais quoi, not to mention great taste. Immerse yourself in luxury that emerges at every turn, every texture, and every amenity.Welcome to Nobu. ... more   less 
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