My wife and I stayed at Summer Bay from Aug 24-31, 2009 on an RCI exchange (but they rent on a retail basis also). In a nutshell, only a great deal on pricing would bring us back—at least until the place is finished.
Pros. Staff was uniformly friendly and helpful when possible. (Maintenance came to fix our microwave 10 minutes after calling—even though it was about 1 AM!). Our two BR unit was nicely furnished and looked recently renovated. I’d rate it a 9 out of 10. Grounds nicely manacured and floral. An hourly shuttle service takes you to various locations on the strip or you can simply walk to the nearest Hotel (Harrah's) in about 12 minutes. Golf carts will shoosh you around the resort if you call, but it was small enough to walk in. It was certainly quiet if that's what you came to LV for.
Cons. No curb appeal at all. The front area is a construction eyesore of half chewed demolished buildings and dusty pavement (but oddly, there was not much actual construction activity while we were there). The ‘resort’ is actually a recently converted residential condo cluster of some 600 units. We’re told that the resort had been across the street but was bought and demolished by a nearby big hotel and SB took over and renovated these residential condos. Thus, sitting between this new resort and the strip is one LONG block of desolate no-man’s-land: fenced in dust and debris, some employee parking, scrub weeds. Big plans for development we’re told, but no construction as of yet. (The economy?) We walked to the strip day and night (Harrah’s) numerous times, feeling no unease, but when it’s 107 degrees and an ugly nothing, you might want to wait for the shuttle--if it's going where you want at that time--plan well.
There is no gym, no club house, no spa, no consistently functioning internet, and no welcome activities. They do their best to back fill (in-room spa treatments, for example), but it’s simply an apartment you’re getting--not a resort. Lacking a finished office area, all the check-in and other resort services are handled in converted guest rooms—cramped and un-inviting. The shuttle goes to different spots at different times and is often too small for the number of passengers. There is only one shuttle per day to Von’s supermarket. The three pleasant pools/hot tubs are nestled among groups of condo buildings but are small and un-interesting (but were uncrowded). Remember, these were apartment pools, not luxurious hotel or resort pools. (But their proximity and fences would be ideal for families with young children.)
The construction sign says “Gold Crown Rating” (an RCI standard of excellence) but it is not. A Summer Bay internal “Crown Club” is in the making, which will allow SB owners to get into the other 9 or so SB properties (Missouri, Tennessee, Florida…)
Bottom line: If you can snag a 2-BR $249 RCI last-minute RCI special here it’s a comfortable, if a bit out of the way, place to nest for the Las Vegas strip experience. Shuttles (common everywhere in LV) make up somewhat for the heat and distance. If you’re spending many hundreds, however, look at discount packages at strip hotels. The older properties start at $39/nite. You’ll only get a cheap room, but you’ll be in the thick of the action. In 2010 there should be some relief from the dust and lack of facilities.