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“House of horrors!” 1 of 5 stars
Review of Fairfield Inn & Suites Las Vegas South

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Fairfield Inn & Suites Las Vegas South
2.5 of 5 Hotel   |   5775 Dean Martin Drive, Las Vegas, NV 89118 (Paradise)   |  
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Ranked #103 of 272 Hotels in Las Vegas
San Diego, California
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“House of horrors!”
1 of 5 stars Reviewed November 16, 2012

Worst stay of any hotel ever!
We recently stayed at this pit since it was late at night, they only had a handicap room left so we took it by mistake. The shower completely flooded the entire bathroom turning it into a swamp!
we could not use the bathroom at all, it flooded into the room. Then the AC and vent never worked! then the so called complementary breakfast was like a prison with the maid standing guard at the few items on display, guarding it as if her life depended on it discouraging guests all together, following everyone around monitoring our every move. We finally had enough and went out for a real meal.

Then they had the nerve to charge us only after we left $243 for one night stay for a $98 rate I was quoted at check in. When I finally reached the Manager weeks later (if you can call her that) who said the extra charge was for pets, even though we didn't have any, she claimed some old timer guests saw pets, yet had no idea from what room. What a joke, this is the worst place we have ever stayed! Claiming they found pet hair, yeah from everything soaked and hair we picked up from the swampland bathroom.

Stay away and hide the kids just in case they get mistaken for pets!, what's worse they refused to refund the difference from an unauthorized charge! Stay away!

Room Tip: Stay at StayBridge Suites next door instead!
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  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeraBarr, General Manager at Fairfield Inn & Suites Las Vegas South, responded to this review, November 26, 2012
Thank you for posting your comments regarding your recent stay with us. I do apologize that you encountered these issues and did not have a satisfactory stay at our hotel. I would like to talk with you more regarding your stay. Please feel free to contact me at your earliest convenience.
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111 reviews from our community

Traveler rating
    30
    53
    17
    8
    3
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27
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29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
Tucson
Top Contributor
84 reviews 84 reviews
26 hotel reviews
Reviews in 43 cities Reviews in 43 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 30, 2012

I stay at the Fairfield on business trips to Vegas. Conveniently located close to the airport at he south end of the strip it is a hard property to beat. Modern, clean, complimentary breakfast and a friendly, helpful staff it is just right.

The suites are very spacious and nice. Bathroom, with tub, small living area (with full size sofa bed) with a desk and a separate bedroom area; plenty of room. There are flat screen TVs in the living room and bedroom, coffee maker and complimentary wireless internet throughout the hotel.

Just off Russell Road, west of I-15, the hotel is also close to the southern end of the strip, across the highway from Mandalay Bay Hotel and Convention Center. The hotel shuttle runs regularly and provides painless access to all that Vegas has to offer.

Room Tip: Try for the north side of the hotel. My room faces the rear and I can hear the beeping of the trash...
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Top Contributor
76 reviews 76 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 19, 2012

I expected the usual industrial, no-frills Fairfield Inn experience: I was pleasantly surprised to be wrong, wrong, wrong!!! Marriott has tinkered with the rooms - changed the lighting, the bedding, the room amenities and you are getting an experience closer to their mid-tier products. Love the free wifi and not having to use a password.

Am very happy to see a hotel finally tuck the vending and ice machines behind the elevators - makes too much sense!

I personally did not find the hotel noisy and slept soundly; but if you are sensitive to noise then be sure to bring earplugs to block out the occasional passing motorcycle or airplane.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northville, Michigan
Top Contributor
71 reviews 71 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 15, 2012

Stayed here for my wife's conference. Not on the strip but they have a shuttle every half hour. Ask for a king suite which is larger and has two tv's and a fridge & microwave. The noise from the airport is a bit loud but most hotels will have the same issue with the airport so close to the strip.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Paso Robles, California
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 27, 2012 via mobile

Just stayed here very recently and it was great. Nice staff, clean rooms, and a complimentary shuttle to the Strip. Breakfast was kind of plain but overall an awesome stay. I would and will recommend this to my friends.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Denver, Colorado, United States
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 10, 2012

Nice spot near the strip. Quiet, good air condoning. Wish they had better eggs for breakfast, just hard boiled. Hubby had fed ex business package there. He got his business done with out difficulty. Pool was a little dirty, but the wind was strong.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lasvegasffis, General Manager at Fairfield Inn & Suites Las Vegas South, responded to this review, August 14, 2012
Thank you for posting your comments regarding your recent stay at our hotel. We appreciate the positive comments as well as the feedback. You will be excited to learn that Fairfield Inn will be going through a breakfast refresh in 2013 and we will have a few different food offerings.We hope you are able to come back next year and experience it with us! Thank you again!
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Beeche
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 20, 2012

Stayed here several times. This trip had several small problems. No towels one night, no regular coffee, cream and sugar another night. Icing on the cake was a $1.50 per night "Safe Warranty Charge". Not a lot of money but just another Bull@%#it fee to gouge the traveler. Have never seen this before at any other Hotel.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeraBarr, General Manager at Fairfield Inn & Suites Las Vegas South, responded to this review, July 25, 2012
Thank you for bringing these concerns to our attention. I do apologize that you encountered these issues at our hotel. We are sharing these comments with our staff to better improve our hotel services. In regards to the safe charges, we do rebate the charges if our guests do not utilize the safe. Again thank you for bringing these matters to our attention. I would love to have the opportunity to make this up to you so please feel free to contact me.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Las Vegas South

Address: 5775 Dean Martin Drive, Las Vegas, NV 89118
Location: United States > Nevada > Las Vegas > Paradise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#65 Business Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Las Vegas South 2.5*
Number of rooms: 142
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Also Known As:
Fairfield Inn & Suites Las Vegas South Hotel Las Vegas
Fairfield Inn And Suites Las Vegas South
Fairfield Inn Las Vegas
Fairfield Las Vegas
Las Vegas Fairfield Inn

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