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“Good property if you have a rental car.” 4 of 5 stars
Review of Desert Paradise Resort

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Desert Paradise Resort
3.0 of 5 Resort   |   5165 South Decatur Boulevard, Las Vegas, NV 89118   |  
Hotel amenities
Ranked #29 of 273 hotels in Las Vegas
CALGARY
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Good property if you have a rental car.”
4 of 5 stars Reviewed November 4, 2012

We stayed here October 12-19, 2012. This was our second trip to Vegas, and our first trip staying "off" the strip. The units are clean and spacious. As two couples, we stayed in the 2 bedroom unit and found it quite accommodating, but would have loved to have an extra chair in the living room. The kitchen was well stocked and the full size laundry was a bonus. The pool area was small in comparison to other properties, but seemed to be more than adequate for the number of people using it at any given time. The BBQs are also located in the pool area, with utensils readily available at the front desk (attached to pool area). The location provided us with easy access to main roadways in Vegas, which made travel a breeze.
The major difference between this property and our previous stay was the quality of the furnishings and the location. This property would not be my first choice if we did not have a rental car. Also, if you are looking to be part of the party crowd on the strip, and revel in the vibe it gives off, this property may not excite you. That being said, if you want a place to retreat to after a long day battling the mayhem that is Vegas, this definitely fits the bill.
On big plus this property had was the ease of access to our rental car. We always had a parking spot right in front of our unit and could just jump into our vehicle and go wherever. When staying on the strip, each casino hotel has free valet parking, but you have to wait for them to get your car (sometimes as part of a que), and then tip the valets. While this is a minor difference, after a week's stay, you notice the difference. We found it convenient to stay here, and drive to the casinos that had free valet whenever the strip was "calling" us.
Our only criticism was that the wifi was only available if you purchased it. I understand that it is a third party providing the service, but in today's electronic age, this should be something that should be PROVIDED by the resort to its guests.

Room Tip: Make sure to ask for an upper unit in back of the resort. Our first room backed onto Decauter and ev...
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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276 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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English first
Jasper National Park, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 31, 2012

My wife and I spent Oct 23-30 at this great property.

We arrived shortly before 7pm and were greeted by a very friendly and helpful front desk agent who whisked through the standard check-in rigmarole while outlining the features and amenities of the property.

The room was a beautiful air conditioned one bedroom apartment. Our until, 233, featured a fully stocked and equipped kitchen, loads of closet and storage space, in unit washer and drier, a safe in the walk-in closet, and a private balcony. The bathroom was very well appointed with the toilet separated from the bathtub/shower by a door. The only issue we had was getting the water to turn on in the shower. I called the desk and before I was done hanging up the phone maintenance was there to show us how it works.

Unfortunately we didn't spend much time around the property and didn't use the pool at all, but everything looked very well maintained and quite appealing. There was one hot tub that was under renovation, but no one seemed put off by it.

Wifi is available for purchase through AT&T. I paid approx. $35 for the week and found the signal and service to be excellent and well worth the price.

We found that parking easy to find and never had an issue getting a space close to our unit.

Access to the resort is restricted by a gate with a code provided upon arrival. I believe they said the gate closes at 7pm, but we always came home well after this so I'm just guessing.

in the morning they provide complimentary coffee and tea in the lobby, it was a generous effort which was greatly appreciated, but the coffee was basically useless brown water. However, It did do the trick each morning until I was able to hunt down some higher octane java elsewhere. I found the "Coffee Bean" chain to be pretty good and they have a few locations on and off the strip.

We drove ourselves to and from the strip each day and found that accessing Decatur even at the busiest times was not too difficult. Several major roads that run perpendicular to the strip are easily accessed such as Tropicana, Flamingo, and Hacienda to name a few.

Overall we are very impressed with the resort, the staff, and the location! When we are in Las vegas this will be our new property of choice.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Desert Paradise Resort, responded to this review, November 5, 2012
Thank you for sharing your thoughts about your recent stay here. We were delighted to read that our accommodations, amenities, location, and staff exceeded your expectations. Your feedback about the coffee offered in our lobby is appreciated. We are truly sorry that this coffee did not meet your approval and will definitely see about improving the quality of our coffee going forward. Not sure if you were aware of the scheduled shuttle services offered that will take you to several points along the strip and back. We truly appreciate your recommendation, and hope to see you again very soon!
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Velva, North Dakota
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 6, 2012

We enjoyed the pool area so much. You have a choice of 2 pools and both are very nice. We stayed in a 2 bedroom unit. We really needed the couch in the living room and well after 1 attempt on trying to sleep on the pull out couch, she gave up and just slept on the couch. They need NEW mattresses on the pull outs. You could feel everything in the mattress. It was horrible.
That was the only down side. The beds in the rooms were awesome. The units are clean, it is quiet and well taken care of. The rooms are large and the walk in closets are so nice. Full size laundry is awesome. It is nice to get away from the strip and just have peace and quiet. We will stay again!

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prince George, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 30, 2012

Just got back from a week long stay at the Desert Paradise Resort in Las Vegas.The resort is very well maintained inside and out.
Our one bedroom unit was very large and had all of the modern ammenities.It was located near the back of the resort so it was also very quiet.Pool and barbeque areas were also immaculate,although the barbeques were quite far away from our unit.
All of the staff we talked to were extremely friendly and this definitely is one of the main reasons that we will return to this resort.A timeshare presentation was mentioned,but we declined and it was not a problem.
If there was any complaints,it would be more shuttle trips to the strip,and wireless internet should be provided at no cost...but every place nowadays seems to be cashing in on it.
Nice place,nice people,we will return.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Desert Paradise Resort, responded to this review, October 3, 2012
We are very delighted to read that after your recent stay here, you will be returning to our resort again in the future. Our staff takes great pride in offering superior Customer Service, and what you experienced is representative of what we expect all of our guests to be treated like. We appreciate the feedback about our shuttle services to the strip, as it allows to determine if additional times are needed. As there are costs involved with offering these shuttle services, we will have to make sure any increase in shuttle service trips falls under our allowed budget. Our Wi-Fi services are provided and serviced by a 3rd party provider. We do not receive any portion of the fees collected to access Wi-Fi here. Thank you for taking the time to post your review. We can’t wait to see you again!
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Leeds, United Kingdom
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 8, 2012

We visited in August and chose this resort to be away from the strip. The room was good and clean. 6 pool towels supplied!!!! The adult pool was great. The shuttle was excellent. Would stay again. The bedroom had a huge walk in wardrobe. Lots of towels supplied and bedding lovely.

Room Tip: Ask for room away from the front of the resort.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Desert Paradise Resort, responded to this review, September 11, 2012
Thank you for your review. We are delighted to hear that your stay went so well, and that our accommodations, location, services, and amenities met, if not exceeded, your expectations. Many of our guests appreciate being able to enjoy what the strip offers without having to actually stay there. We look forward to being able to accommodate you again in the future!
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Lasko, Slovenia
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed August 29, 2012

Unfortunately this was the only bad part of our vacation! We booked the hotel 1 month in advance and when we arrived the receptionist told me, that they don't have a room for us. At first I thought they were joking..., but at 10PM they said that they are trying to find another room for the first night and we can come back the next night. I asked to use their internet to surt the net and to find a room, and they told me I have to pay. Could be that the place is nice, but the service after they made a mistake was so terible, that I don't want to meet them again. They were overbooked they could let me know on time...

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Desert Paradise Resort, responded to this review, August 31, 2012
Thank you for your comments. We sincerely apologize for the situation you encountered at check in. It is not a pleasant feeling to ask our guests to relocate to a different property and we take this type of issue very seriously. As we were not aware of the overbooking situation until the day of your arrival, we could not provide advanced notice. The apparent lack of follow through and customer service in regard to not allowing you to use our internet without paying to find another room is unacceptable and we will make sure to have this addressed with our front desk staff. We hope that you would be willing to give us another try in the future.
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Additional Information about Desert Paradise Resort

Address: 5165 South Decatur Boulevard, Las Vegas, NV 89118
Location: United States > Nevada > Las Vegas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Romantic Hotel in Las Vegas
#40 Family Hotel in Las Vegas
#77 Business Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Desert Paradise Resort 3*
Reservation Options:
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Also Known As:
Desert Paradise Hotel Las Vegas
Sunterra Desert Paradise Resort
Desert Paradise Las Vegas

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