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Emerald Suites - Tropicana: Traveler Reviews


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Reviews you can trust

65% Do not recommend
2.5 of 5 stars 43 reviews
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By trip type
All (43)
[ Date ] [ Rating ]
WORST HOTEL EVER!!

Emerald Suites - Tropicana

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1 of 5 stars
FrequentFlyerMommi   1 contribution
Los Angeles
Oct 12, 2009 | Trip type: Business, Family

In my 40 years of life, I've never encountered such an establishment that was so non-service in a service industry! Rooms were bare minimum & their "Jewel of The Suite Life", should be removed from their site! Bugs in bed, security does every thing including housekeeping after 6pm. Should be shut down by OSHA!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since October 12, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €84 (year-round)
Absolutely Horrible!

Emerald Suites - Tropicana

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1 of 5 stars
Sinizinboy   2 contributions
Sinizinboy
Sep 2, 2009 | Trip type: Solo travel
1
person found this review helpful

BAD BAD BAD!

Stayed at the one on Trop and Valley View and it has been a nightmare.

Train shakes building, screaming kids, prostitution, drug deals, internet NEVER works, and the phone didnt even have a cord!!!

Room was dirty, and didnt even come with a remote to the TV!

They advertise free food- but you have to take a coupon to the Gold Spike downtown...NASTY!
BAD BAD BAD!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay August 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Member since July 04, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €84 (year-round)
WORST EXPERIENCE EVER!!!!!

Emerald Suites - Tropicana

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1 of 5 stars
davelava   1 contribution
glendale
Sep 19, 2007 | Trip type: Couples
5
people found this review helpful

i booked this hotel a week prior to arriving. it seemed like a good deal. me and my friend are celebrating our birthdays. we arrived late friday to see that the entire lower level is under remodeling. which was disturbing caused they mentioned nothing of this. we went out via the shuttle service, the shuttle driver conned us into beliving he was giving us free V.I.P. passes into Tangerine. We gave him a really good tip. come to find out there were promoters all over the strip and casino handing theese passes out for free!!! Saturday we were woke up at 6 am by pounding hammers from the remodeling below! we woke up rather early and got ready to spend the day downtown fremont street. the water went out in the morning so we couldnt take showers! they gave us no warning or apology! we came back from fremont street to discover fans scattered about in our room beacuse it had flooded after we left! we called the manager and went to speak with her. she accused us of leaving the water on intentionally and told us how we could be liable for thousands in repairs. that ruined our saturday night needless to say which turned out to be our birthdays. they moved us into seperate rooms which was the only proper thing they did all weekend. the room they moved us into showed signs of an electrical fire in one of the outlets! i have pic of all of this i will be uploading ASAP
so far they charged me 200 on my credit card which is UNAUTHORIZED! as of now there being investigated by my bank for fraudulant charges!

  • Liked — nothing im begging you not to go!!!
  • Disliked — horrible staff and horrible accomodations
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2007
  • Visit was for Quality time with friends
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since September 19, 2007
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Theme / Amusement park, Gambling / Casinos, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €84 (year-round)
highly recomended!!!

Emerald Suites - Tropicana

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4 of 5 stars
princez2k5   1 contribution
california
Aug 26, 2007 | Trip type: Family
1
person found this review helpful

when i first booked this i was kind of skeptic because of the reviews i read on it. aftef finding out at the last minute that 4 other people were going on vacations with my husband and me i booked a 2 bedroom. when i got there the staff was very friendly and welcoming. it was a very comfortable location!!! the rooms are very big and very clean!!! i highly recomend this if you have a big family , they do all they caould to accomodate you with as many rollaway beds. plus if you wait til you get there its complimentary!!! they also have complimantary shuttle and coffey this was trully a great place!!! will be back there in a month!!!

  • Liked — free internet, close to everything, big rooms, very clean, lots of parking
  • Disliked — i actually do not have anything i am not happy about
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 18-24
  • Member since August 26, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Gambling / Casinos, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €84 (year-round)
Would come back here !

Emerald Suites - Tropicana

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4 of 5 stars
Jinx64   1 contribution
South Wales
Aug 25, 2007 | Trip type: Friends getaway

Stayed here for 2 weeks, although off Strip it was just what we needed - cheaper, more space in the rooms, a little quieter but with proximity to Orleans Hotel, & 24 hour shuttle to & from the Tropicana. Very pleased with stay here, can't understand some of the negative reviews - we had no problems - rooms were very clean, cleaning staff were thorough & very friendly - some Reception staff could be a little slow but tried to be helpful. Shuttle guys were great especially Anthony & Dave. We would come back & recommend it to other people. Only criticism, the couch in our room was a little battered - other than that we had a great stay

  • Liked — space - more room than ordinary hotel rooms
  • Disliked — needed a little gift shop on site to buy milk, groceries etc
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 35-49
  • Member since August 25, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €84 (year-round)
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Emerald Suites - Tropicana Also Known As

  • Emerald Hotel Las Vegas
  • Emerald Hotel Tropicana
  • Emerald Suites Tropicana
Address: 3890 Graphic Center Drive, Las Vegas, NV 89118