My husband and I stayed at this hotel for three nights hopeing it would get better(NOT!) We were staying at the Stratosphere and thought it would be nice to have some down time with out the gaming and a nice quite day at the pool with lunch and drinks (it was our 15th) When checking in all went well. Got to our room thought this was going to be perfect...opened the fridge old food and it smelled so bad. Asked for it to be cleaned it was 6:30pm (we cked in early at 12) and it was still there. Talked to them personally said it wouod be cleaned. Ok so the next day we wanted to relax by the pool it was nice but the dishes were still there from the day b4 and they did not tell us that the restarant was close for the day (construction? we did not see any workers or work) ordered in food form a local resterant. We cleaned up after ourselves figuring that they would not. Went to our room not cleaned...Went to town got back still not clean had to ask to have cleaned 7pm. Next day (we still stayed idk Y) we left in the morning to go to the Grand Canyon 5hr drive there and another 5 back. got to our room at about 12am OUR ROOM WAS NOT CLEANED AGAIN....Our key did not work. We were not the only ones there that had problems it was talked about almost everytime we got in the elevator. I would never tell anyone about this place to stay. The worst ever. The only thing that worked was the parking and we did not even need it. We could have parked our own car and walked 50 feet to the door. I am still waiting to talk to someone about our stay and room charge. The door in the room said that they charge up to $300 a night I would not pay $10. I did call the health department and BBB. These are just a few of my issues with this hotel save your trip don't Stay!
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