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“liked it a lot” 5 of 5 stars
Review of Macayo's Mexican Kitchen

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Macayo's Mexican Kitchen
4457 West Charleston Boulevard, Las Vegas, NV 89102
(702) 878-7347
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Ranked #2,198 of 4,078 Restaurants in Las Vegas
Cuisines: Mexican
Restaurant details
Long Beach, California
Senior Contributor
47 reviews 47 reviews
32 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“liked it a lot”
5 of 5 stars Reviewed September 24, 2012

Love the food, good service, good atmosphere, will be back. Good variety, clean and attractive inside.

Visited October 2011
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Any
English first
las vegas
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 2, 2011

Long time local customers never returning. Complaint to staff fell on deaf ears with regards to flys at the tables -- always. Manager handed us the check completely unapologetic saying they pay a lot to Ecolab. We were not looking for a comp yet that would have been a professional gesture since we have been their loyal and friendly customers for over 10 yrs. We felt like she was practically calling us liars saying they would not be in business for so long if they had flys. ----------- Their service bar/kitchen rooms (wide open to see into) where they get your drink refills and chips are filthy --- always. The menus are dirty with salsa spills, tables are not properly washed after each customer, sticky icky. Garbage on the floors under the tables/booths that should be swept up BEFORE seating the next customer. And they squeeze everybody in next to each other even though MANY empty tables all throughout. Instead of making the customer comfortable it is for THEIR servers benefit to squish everybody. I dont want kids and loud cell phone talkers next to me. NO CUSTOMER SERVICE FOR THE CUSTOMERS' BENEFITS. Nowadays people will pay for EXCELLENT customer service over product quality. There are many good Mexcian cooks but it's the extra service that makes you stand apart from the rest of your competition.

  • Visited August 2011
    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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