We had reservations at the Paris, initially, but after finding it substandard, we moved to The Palms! What a refreshing concept...super helpful staff that actually listened and accommodated, clean lobby, clean rooms, clean halls, recently renovated rooms with brand new everything, Free buffets, what more can you ask for??
We have stayed a Palms Place before and loved it as well, but this was our first time at The Palms. It was so nice to have front desk help that smiled and seemed happy to help you out. Just even having someone open the door for us was nice. Customer service was A+.
We asked for a room away from the clubs so that it wouldn't be noisy and they put us in a fresh, clean room that was perfect! The beds were comfy, décor was new. I just can't wait to go back:)
We always visit Drift Spa at this resort, we love the Hammam. We also enjoyed the little Crepe bar off the casino. It was delish for a light lunch! The buffet was ok, being that it was FREE, I have no complaints!
We loved the atmosphere, the staff, the $45 room (that was superior to the room we walked out of at The Paris)......sigh of relief!
Even though it's off the strip, it's worth it for the high standard of service they provide. I can't wait to go back and use a suite:)