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“great value” 5 of 5 stars
Review of The Palms Casino Hotel

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The Palms Casino Hotel
4.0 of 5 Hotel   |   4321 West Flamingo Road, Las Vegas, NV 89103   |  
Hotel amenities
Ranked #46 of 272 Hotels in Las Vegas
nj
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
18 helpful votes 18 helpful votes
“great value”
5 of 5 stars Reviewed July 8, 2013

Was surprisingly pleased with this hotel. After reading mixed reviews, I was a little nervous but the rooms were clean and updated, check in was easy and the breakfast service was excellent. Pool was a little small and I was not crazy about the fact that it was open to the public but there was a lot of security so it felt very safe. All in all , highly reccomended

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis V, Guest Relations Manager at The Palms Casino Hotel, responded to this review, July 10, 2013
Thank you for this great review jerseyguy27!

We appreciate your recommendation and we are happy to hear that you were pleased after your initial reservations. Your review has tremendous value and your feedback will assist potential future guests of Palms Casino Hotel.

We hope to see you again in the future!
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2,067 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (557)
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Scottsdale, Arizona
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 6, 2013

Initially I was concerned about the location, however we found it easy to access the hotel. Traffic on the strip takes up a lot of your time. We actually prefer off the strip now thanks to our last visit. The room was very clean and the beds were comfortable. The windows are floor to ceiling, so the view is impressive. We stayed on the 23rd floor. The staff was attentive. We arrived after midnight and needed a refrigerator for my daughters inhaler and it was delivered within minutes. The food court is great. We ate there in the middle of the night and on the day that we were checking out. There is also a movie theatre in the palms, so we were able to catch Monsters University. If you enjoy nightlife the club is on the roof of the hotel and that will give you a great view of the city. The pool was closed for 21 and up, but there was a pool available at palms place just a short walk over. I have already raved about the palms to all my co-workers and friends.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis V, Guest Relations Manager at The Palms Casino Hotel, responded to this review, July 8, 2013
Thank you for such a wonderful review quinfamily!

We are delighted that you had a great stay with us and your feedback is greatly appreciated.

Your comments will assist future travelers to Palms Casino Hotel and we look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winter Park, Florida, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 6, 2013

The room was very big but the view wasn't great. I loved the bathroom. We like the convenience of the Ivory tower being so close to the casino. All of the other hotels are so huge that it takes you 20 minutes just to get to your room! The hotel is always very clean and the restaurants are really good. The only negative is that it's just off the strip so you pay for cab rides a lot. They do have a shuttle to and from Caesars Palace though.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis V, Guest Relations Manager at The Palms Casino Hotel, responded to this review, July 8, 2013
Thank you for your feedback Amy K!

We appreciate your review and your comments are utilized for future improvements at Palms Casino Hotel.

We hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 6, 2013

Room was excellent, clean,large. location of room was good. Coustomer service was very good. Pool area and cabanas are very good. The food offered at the buffet not so good, My wife got sick from the food at the 24/7 cafe.. the food court and movie theater were good.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis V, Guest Relations Manager at The Palms Casino Hotel, responded to this review, July 8, 2013
Thank you for your review Hot_Dog_Lover

We appreciate your feedback and hope all is well. Your feedback is valued and will be taken to the highest regard.

Please come back and visit us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
5 of 5 stars Reviewed July 5, 2013

the panoramic view was the best part the room was spacious, clean, modern furnitures and style. The bed was the only the down part bec of the squeeky noise. Overall experience was excellent....will recommend to friends and family.

Room Tip: corner suites got the best view
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis V, Guest Relations Manager at The Palms Casino Hotel, responded to this review, July 8, 2013
Thank you for your great review Kay S!

We are glad you enjoyed our unrivaled Las Vegas Strip view and appreciate you for extending your experience with friends and family.

We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 4, 2013

it was nice and it seems all rooms were updated. Great experience and the price is just right. The only thins is a bit far from the strip which you need to drive or they offer a shuttle service but the service stops at 8pm which is a bit early.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis V, Guest Relations Manager at The Palms Casino Hotel, responded to this review, July 8, 2013
Thank you for your review Koza1977!

We recently updated our rooms and it is great to hear that our renovations are making an impression.

We hope you come and visit us again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valencia, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2013

Great value, for a beautiful room! Loved the pool but wish it was open later. Casio was really fun! The free breakfast was a great value! And their buffet was really good! Make sure you sign up for the players club to get great deals.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis V, Guest Relations Manager at The Palms Casino Hotel, responded to this review, July 4, 2013
Thank you for this great review on Palms Casino Resort Ashley S!

We appreciate your tips and would love to see you visit us again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Palms Casino Hotel

Address: 4321 West Flamingo Road, Las Vegas, NV 89103
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Casino Hotel in Las Vegas
#23 Luxury Hotel in Las Vegas
#25 Spa Hotel in Las Vegas
#28 Romantic Hotel in Las Vegas
#50 Family Hotel in Las Vegas
#63 Business Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Palms Casino Hotel 4*
Number of rooms: 702
Official Description (provided by the hotel):
Internationally recognized for its exceptional accommodations, high-energy clubs, extravagant pools and world-renowned restaurants, the Palms Casino Resort captures all the excitement and energy of Las Vegas in one vibrant setting. Situated on nearly 30 acres, we’re a boutique property with three distinct towers – each offering unparalleled views of the Las Vegas Strip and Spring Mountains. We’ve recently undergone a multi-million dollar transformation that has left nothing untouched. We’ve redesigned our rooms, added new culinary experiences, reimagined our gaming areas and created even more distinctive nightlife and daylife experiences. With a few surprises you’ll have to come see for yourself. ... more   less 
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Also Known As:
The Palms Hotel Las Vegas
The Palms Las Vegas
Palms Las Vegas
Playboy Hotel Las Vegas
Palms Hotel Las Vegas
Palms Casino

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