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“Loved It!” 4 of 5 stars
Review of The Palms Casino Hotel

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The Palms Casino Hotel
4.0 of 5 Hotel   |   4321 West Flamingo Road, Las Vegas, NV 89103   |  
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Ranked #52 of 272 Hotels in Las Vegas
Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
“Loved It!”
4 of 5 stars Reviewed December 6, 2012

room was a great value for groupon. I would definitely return. Room had an awesome view, very nice remodeled bathroom, Jacuzzi was amazing. Very intimate details in room. Had one issue with a voucher and the manager handled it amazingly. The ride to and from the strip was not bad. Use the shuttle or take a taxi for about $7. The remodeling did not bother me actually was excited that the next time I come back it will look even better.

Room Tip: Fantasy Tower was great!
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,896 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (509)
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English first
Las Vegas, Nevada
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2012

The room was great the one we stayed in nice clean wife said need bath tub in it..great thank you.
to all that go's to vagus should stay at the palms,every one there was good frendly.great games to play.win some lost some.But the meals are all good.buffet there and the food great to eat.we took in a show,over all we had a time of are life there we will go back and stay at the palms next time to vagus..

Room Tip: we had upgraded are room.I said to all do it you will love it.The palms it the place to stay in vagu...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Costa Mesa, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 5, 2012

Value was GREAT since room offer was FREE!!! It was the BEST suite I've seen!!! Very comfortable and the views fantastic!!! Location was not bad though apart from the strip. Disappointed that not service bar for water or sodas. The ice down the hall worked however the soda was out and would not return my money.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverside, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2012

Loved it! Great rooms, awesome restaurants, fun entertainment, and the gambling is good too. Newly modeled sports book is beautiful with tons of HD TV's. Went to a concert to see Alice Cooper at The Pearl and it was so much fun. Also went to The Lounge and Ghost Bar and had a great time. I love that once you are there you really don't have to go anywhere else. Gambling, entertainment, restaurants, movies, and the spa and gym all right there. Why go anywhere else?!? And my casino host Steve Roy is the best in town! Ask for him when you go...he is very helpful and will help you with all you questions and needs.

Room Tip: Fantasy tower is the newest and the rooms are great.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2012

Yes, perfect room value, love the location. The Palms room beds were perfect after a night on the town in Las Vegas. The breakfast buffet was excellent, the customer service from begining to end was five stars. It was my Husband 1st visit to Las Vegas I am so greatful that it was with you. We wanted a weekend getaway for us to just relax from the holiday rush. The resort's food, 55th floor club, casino, parking accomodations, gym and every where we went in the Palms was top notch.

Thank you for a job well done! Mr. And Mrs. Ayi - Dallas Texas

Room Tip: We were on the 9th floor with a view of the bright lights "perfect"!
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
5 of 5 stars Reviewed December 5, 2012

Everything was top notch
Friendly and helpfull staff
rooms are nice
The burger basket at the 24/7 cafe is amazing for a late nite meal
casino has good ambiance
waitresses are friendly and kept the drinks flowing

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tecumseh
Top Contributor
92 reviews 92 reviews
26 hotel reviews
Reviews in 40 cities Reviews in 40 cities
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed November 29, 2012 via mobile

It's Vegas so I understand that things are a little different, but when you reserve a room 10 months in advance you should expect the room that you booked. Two couples booked, independently King High rooms in January for October. Upon arrival, which was admittedly early, the rooms were not ready. We were told about one hour. Four hours later they were still not ready. One more hour and we were given rooms that were less than would be acceptable at your local budget based hotel. Got in the room and called down to the front desk to advise that the message light was on. Got put through to voice mail only to listen to some guy tell his parents how he was going to pick them up at the airport. The message was delivered six (6) days earlier. That means that the dirty, shabby room that we given after over 5 hours of waiting was actually ready 6 days ago. Why did we have to wait. And, it was 2 queens, not a king and certainly not a high room. Met with a manager the next morning who promised to make the proper arrangements. Got two phone calls later that morning to advise that the rooms were ready only to find out that the rooms were not ready. Waited an hour and finally got one room and waited one more hour for the other room.

Got an email from the guest relations manager about 3 weeks later apologizing and offering one complimentary evening. I am not inclined to take them up on it. To be fair, I don't frequent Vegas, so there was no compelling need to accept

Stayed October 2012
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Palms Casino Hotel

Address: 4321 West Flamingo Road, Las Vegas, NV 89103
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Casino Hotel in Las Vegas
#24 Luxury Hotel in Las Vegas
#27 Spa Hotel in Las Vegas
#34 Romantic Hotel in Las Vegas
#56 Family Hotel in Las Vegas
#60 Business Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Palms Casino Hotel 4*
Number of rooms: 702
Official Description (provided by the hotel):
Internationally recognized for its exceptional accommodations, high-energy clubs, extravagant pools and world-renowned restaurants, the Palms Casino Resort captures all the excitement and energy of Las Vegas in one vibrant setting. Situated on nearly 30 acres, we’re a boutique property with three distinct towers – each offering unparalleled views of the Las Vegas Strip and Spring Mountains. We’ve recently undergone a multi-million dollar transformation that has left nothing untouched. We’ve redesigned our rooms, added new culinary experiences, reimagined our gaming areas and created even more distinctive nightlife and daylife experiences. With a few surprises you’ll have to come see for yourself. ... more   less 
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Also Known As:
The Palms Hotel Las Vegas
The Palms Las Vegas
Palms Las Vegas
Playboy Hotel Las Vegas
Palms Hotel Las Vegas
Palms Casino

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