The following is a very detailed review of High Tea at the Mandarin Oriental Las Vegas Tea Lounge. The lounge is a very popular location with only 8 seating areas. Some seating areas can include several people (two large couches for up to 6 or smaller area for two or three). I made a reservation five days prior to our actual visit through Open Table. We requested a table near the window, as my husband and I were celebrating our anniversary. We had a 4 p.m. reservation on a Sunday before New Year’s Eve. Reservations are strongly recommended.
There is no self-parking for non-residents at the Mandarin, so you will either need to park in Valet, or park at the Aria then come over to the hotel via escalator. Take the elevator on the right to the 23rd floor. Upon exiting the elevator, the Sky Lounge Check in Desk is directly in front. To the right is the Tea Lounge. The restrooms are conveniently located next to the lounge.
Even though we had a 4 p.m. reservation at the window, the previous guest was taking a long time to leave. At 4:07 p.m., we were seated, but it took our server 12 minutes to even come to our table. Unfortunately, slow service was the theme throughout the evening. As of note, the bar is adjacent to the lounge and opens at 4 p.m. ( a line forms of people waiting to go in).
We placed our order and it took another 20 minutes for the tea to arrive. We were permitted to order from a certain section of the Holiday Tea list as well, so I ordered the tea with mulling spice. My husband ordered the machata in the style of latte. After our tea arrived, it took another 20 minutes for the sandwiches, scones and pastries to arrive. The tea is from Tea Leaves, a luxury tea blender to Michelin chefs and five star hotels worldwide.
The chairs are not comfortable. However, the view is absolutely stunning. You can perfectly see the Aria, Planet Hollywood, and the Paris from your seat. Since we were there from 4 p.m. until 5:35 p.m., we were able to enjoy the view when there was natural sunlight and then the night view with the lights. However, we would not have been there that long had it not been for the very slow service.
The sandwiches were good and the pastries were amazing. I was surprised there wasn’t lemon curd served but instead, pineapple and raspberry flavors for the scones along with clotted cream.
The price of the Classic High Tea is in line with High Tea offered by other Las Vegas Strip hotels. I have enjoyed High Tea at the Four Seasons Tea here in Las Vegas, as well as High Tea at Lake Las Vegas. The only sour note with this experience at the Mandarin Oriental is the exceedingly slow service. We could have had enough time to enjoy our tea, eat our treats, and leave within 45 minutes. However, plan to spend almost two hours here (not sure if that is how tea time is in England, but other places I’ve been to have been faster).
Every employee we encountered was friendly, professional and respectful. I would definitely return to the hotel to enjoy other amenities such as the two other restaurants, the spa, and even stay in a room. But the tea lounge could have earned better marks for faster service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.