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“very poorly managed” 3 of 5 stars
Review of Fortune Hotel & Suites

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Fortune Hotel & Suites
2.5 of 5 Hotel   |   325 East Flamingo Rd., Las Vegas, NV 89169 (Formerly Ramada Las Vegas)   |  
Hotel amenities
Ranked #187 of 270 Hotels in Las Vegas
Chicago, Illinois
Level Contributor
257 reviews
255 hotel reviews
common_n_hotel_reviews_1bd8 248 helpful votes
“very poorly managed”
3 of 5 stars Reviewed November 5, 2013

as others have said, there was only one person doing check-ins and she was unprofessional- talking to co-workers about where they'd party that night instead of paying attention to her job. also, my booking with priceline/booking wasn't in their system but they did honor the price. even the manager was unprofessional, yelling at the employees.

the room was large. fridge worked ok. the tv remote was only programmed for 8 channels- later found out that there were at least 40 channels if you manually input the channel on the remote.

the carpet was filthy and stained. recliner, loveseat and sofa were filthy so i wouldn't sit on them. the deska nd chair were fine as was the bed.

breakfast was strange- boiled eggs and frozen hashbrown potatos with large ketchup bottles, very stale bread, waffles and cold cereal, watermelon- trying to cater to a chinese crowd.

best thing was the low rate on a weekend.

  • Stayed October 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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207 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 2, 2013

Had a nice stay overall but checking in was really inconvenient as the computer system was down and finally managed to check in after nearly 3 hours as checking system was manual , the room where we were allocated in was not cleaned and we had to move to another room, finally afte 4 hours we managed to rest , the final room was great

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed October 19, 2013

This hotel is only a good option only during the weekend when all the excellent hotels in the strip cost more than the average 65 $ than they cost during the weekdays.
The hotel is not so bad, but it is awfully managed. You ALLWAYS and repit ALLWAYS have to wait at least 1 hour before you get a room no matter you have booked or not. They don´t know which room is open or which one is not. After one hour waiting they can send to a room with people inside. It´s a mess, they don´t even know if you have paid or not.
After all the adventure in the checking, the hotel is quite right, almost clean rooms, and pretty good facilities. The pool was being upgraded when I was there but it looked great.
The hotel is about 20 minutes walking to the Flamingo (the closest point in the sprip) and can be a long walk back to the hotel after having been all the day casino-hopping.
The breakfast is a poor self service with some boiled eggs, toasts and fresh fruit. The best is the machine to make your own whaffles, but unfortunatelly there is always a 10 to 20 minutes queue before you can use it.
This hotel is not a bad option if you can not find another cheap hotel, but it never would be my first option.
It is not necesary to book it in advance, because if you just drive your way into the free parking, you can find a room as low as 35 $ (an a big sign announces) that is almost half the price i paid by the internet.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iriga City, Iriga, Philippines
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 16, 2013

We, 14 guests in a group stayed from Oct 11 to 13, all saying this hotel is the baddest and worst of hotels and will never again stay in this rude, untrained and unresponsive staffs except the Security & Housekeeping personnel. The following discrepancies are listed with our nightmare experiences: 1. There's is no in-house Manager 2. The Lobby receptionists are rude and non customer-oriented service personnel, her named is "SHERRIE" AND OTHERS, are talking with each other like one inside the booth and one outside like a customer. They never "meet and greet" their customers, never say please and thank you. 3. Charged us $10 for resort fees but pool is closed. 3. Some Rooms and building key locks not working like in bldg 3100"s, I complained about the room twice not working and ask what's the cause?, Lobby Receptionist replied rudely (a) I won't know until you bring your key here (b) I don't know maybe your key is demagnetized. (instead of sending repairman to check my room). 4. Breakfast room is completely disarray, one person took the whole bowl of boiled eggs and no one is checking or supervising if guests eating are really residents. 5. My friend lost her wallet after check-out, i called "sherrie or sherry" to please check her room, because we were already @ the Whiskey Pete area, but she never called back until my friend went back to her room and luckily found her wallet. 6. OVERALL RATING IS MINUS ZERO. PLEASE CANCEL YOUR RESERVATION NOW! UNTIL THE OWNER OR MANAGER CORRECT ITS HOTEL PROBLEMS OTHERWISE U WILL SURELY REGRET IT!! -my name is jimmy D from San Diego, Ca.

Room Tip: retrain and rehire your staffs and fire those unworthies...
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  • Stayed October 2013, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 16, 2013

I checked in and was immediately regretful that I was doing so. As soon as I arrived I learned that not only was the pool closed for "upgrades" but the fitness center...the one amenity I actually care about..was closed too. Staff at the desk said a guest broke something so its closed. What? The whole center closed due to one piece of equipment being broken? BS excuse in my opinion. The website us false advertising as it shows a nice pool and fitness center and neither are operational. Room is clean...very small and in some disrepair in bathroom. I wish I could go stay somewhere else right now..

  • Stayed October 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 14, 2013

What a let down, this place is just plain baaad. Pool and jacuzzi were closed for health reasons. Staff showed very little concern and good luck getting the front desk to answer the phone. Very very run down with an eyesore, vacant shabby looking hotel just to the east of this hotel. This was our view out of our window in the morning (not pleasant to look at...better to have kept the drapes closed). Hall in one of the buildings smelled like a smokey bar. Dirty rooms without any coffee, tea or even a tissue box. Charged deposit fee of $100.00 for any missing items. Room had 2 bath towels that were very old along with 1 hand towel and 1 washcloth. Pillow cases were very worn. Just an unpleasant experience in all. This hotel will soon look like the one that it faces...vacant because of poor management and upkeep. All I can say is good luck if you decide to stay here.

Room Tip: There are no good rooms...stay away from this hotel.
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  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed October 14, 2013

My colleagues and I stayed overnight in this hotel. The good thing is that we just stayed overnight in this hotel. Well the bad thing is that we still stayed in this crappy hotel..even for a short time.

Front desk was so slow. It was so tiring specially after a long flight. Some of my colleagues didn't even get a room immediately, after getting confirmation from the internet weeks ahead of our arrival. They only got their room at midnight.

Breakfast was lousy and cold.

don't even try to go to this place.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fortune Hotel & Suites

Address: 325 East Flamingo Rd., Las Vegas, NV 89169 (Formerly Ramada Las Vegas)
Location: United States > Nevada > Las Vegas
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #187 of 270 Hotels in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fortune Hotel & Suites 2.5*
Number of rooms: 150
Official Description (provided by the hotel):
Welcome to the Fortune Hotel & Suites Las Vegas. Our hotel is located just blocks from the famous Las Vegas strip and minutes from McCarran Airport and popular tourist attractions.Enjoy our complimentary WIFI to stay connected with family and business. Unwind on a king- or queen-sized bed after a day's business or sightseeing.Wake up to a FREE breakfast (7-10am) and enjoy the pool and hot tub or take the shuttle to the airport or strip. We have a $10+tax Daily Resort fee, And A $100 Refundable deposit for reservations paid in Cash, Debit,Prepaid or bank card. ... more   less 
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Also Known As:
Ramada Las Vegas Hotel Las Vegas
Clarion Hotel Las Vegas

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